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Mark Carson

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Mark Carson

VP customer experience | eCampus.com

Lexington, Kentucky, United States

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Mark Carson

Summary

Mark Carson is an accomplished Vice President with extensive experience in customer experience management within the software publishing and technology industries. Based in Lexington, Kentucky, he has been instrumental in shaping customer service strategies at leading organizations such as Ecampus Com and Thomson Learning. With a career spanning over two decades, Mark has a proven track record of enhancing customer satisfaction and driving business growth. He holds a degree in Biology from Indiana University Bloomington, showcasing a diverse educational background. Mark is known for his strategic thinking and ability to lead teams towards achieving exceptional customer service outcomes. His passion for literature and technology informs his approach to customer experience in the book industry. He is committed to fostering innovation and continuous improvement in customer engagement practices. Mark's leadership style emphasizes collaboration and empowerment, making him a respected figure in his field.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Mark Carson

Work Experience

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VP customer experience at

eCampus.com

January 2001 - Present

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VP Customer Experience at

A BOOK COMPANY

January 2000 - Present

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Director of Customer Service at

Thomson Learning

January 1995 - January 2000

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product manager at

Silver Burdett

January 1985 - January 1990

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Mark Carson

Education

Indiana University Bloomington

January 1973 - January 1977

Southport high school

Frequently Asked Questions about Mark Carson

What is Mark Carson email address?

Mark Carson's primary email address is *******@ecampus.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Mark Carson work for?

Mark Carson is a VP customer experience at eCampus.com, a company specializing in Custom computer programming services.

Where Mark Carson graduated from?

Mark Carson holds a degree in Biology, General from Indiana University Bloomington.

How can I directly contact Mark Carson?

To contact Mark Carson directly, you can use the email address *******@ecampus.com. Complete contact information is available upon registration with Muraena.

Who is Mark Carson?

Mark Carson is an accomplished Vice President with extensive experience in customer experience management within the software publishing and technology industries. Based in Lexington, Kentucky, he has been instrumental in shaping customer service strategies at leading organizations such as Ecampus Com and Thomson Learning. With a career spanning over two decades, Mark has a proven track record of enhancing customer satisfaction and driving business growth. He holds a degree in Biology from Indiana University Bloomington, showcasing a diverse educational background. Mark is known for his strategic thinking and ability to lead teams towards achieving exceptional customer service outcomes. His passion for literature and technology informs his approach to customer experience in the book industry. He is committed to fostering innovation and continuous improvement in customer engagement practices. Mark's leadership style emphasizes collaboration and empowerment, making him a respected figure in his field.

Mark`s contact details

mail

*******@ecampus.com

Colleagues

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Erica Ethington

Vice President of Bookstore Operations

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Sarah Montgomery

Vice President, Digital Solutions

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Daniel Ayers

Vice President of Sales

Dave Clay

Chief Operating Officer

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Clay Pickens

Chief Strategy Officer (CSO)

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