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Matthew Kiesling

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Matthew Kiesling

Manager | Slalom

Illinois, Lake Forest, United States

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Matthew Kiesling

Summary

Matthew Kiesling is a seasoned Customer Experience, Sales, and Operations Executive with over 25 years of experience across various industries including consumer goods, manufacturing, and professional services. Currently serving as Managing Director at Slalom, he specializes in transforming customer and agent experiences through innovative strategies and the integration of AI. His extensive background in call center operations and customer service has consistently led to significant improvements in financial performance and customer satisfaction. Matthew is also a Psychology Doctoral Candidate, reflecting his commitment to understanding human behavior in business contexts. He is passionate about kindness and believes in its transformative power in the workplace. His leadership style emphasizes collaboration and continuous improvement, making him a sought-after expert in customer engagement.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Matthew Kiesling

Work Experience

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Managing Director - Sales, Service, and Loyalty Solutions at

Slalom

March 2025 - Present

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Matthew Kiesling

Education

The University of Iowa Tippie College of Business, MBA, Business Administration and Management, General

January 2010 - January 2012

Massachusetts Institute of Technology - Sloan School of Management, Certificate in Technology, Operations, and Value Chain Management

January 2016 - January 2017

Colorado Technical University, Bachelor of Science - BS

January 2004 - January 2006

University of Wisconsin–La Crosse, Education

January 1996 - January 1998

Frequently Asked Questions about Matthew Kiesling

What is Matthew Kiesling email address?

Matthew Kiesling's primary email address is ********@slalom.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Matthew Kiesling work for?

Matthew Kiesling is a Manager at Slalom.

Where Matthew Kiesling graduated from?

Matthew Kiesling holds a degree in null from The University of Iowa Tippie College of Business.

How can I directly contact Matthew Kiesling?

To contact Matthew Kiesling directly, you can use the email address ********@slalom.com. Complete contact information is available upon registration with Muraena.

Who is Matthew Kiesling?

Matthew Kiesling is a seasoned Customer Experience, Sales, and Operations Executive with over 25 years of experience across various industries including consumer goods, manufacturing, and professional services. Currently serving as Managing Director at Slalom, he specializes in transforming customer and agent experiences through innovative strategies and the integration of AI. His extensive background in call center operations and customer service has consistently led to significant improvements in financial performance and customer satisfaction. Matthew is also a Psychology Doctoral Candidate, reflecting his commitment to understanding human behavior in business contexts. He is passionate about kindness and believes in its transformative power in the workplace. His leadership style emphasizes collaboration and continuous improvement, making him a sought-after expert in customer engagement.

Matthew`s contact details

mail

********@slalom.com

Colleagues

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Heather Sneddon

Administrative Assistant

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George Ghali

Board Member

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Kris Godding

Project Administrator

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Carl Newton

Developer

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Dustin Willard

Prior Authorization Associate

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Saken Kulkarni

Senior Consultant, Strategy and Transformation & Marketing Analytics

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Carly Cope

Senior Account Executive, Smart Litigator

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Giulia Crepaldi

Journalist

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Julian Lim

Lead Client Partner, Australia

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