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Mei Chen

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Mei Chen

Vice President, Customer Experience | CreatorIQ

United States

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Mei Chen

Summary

Mei Chen is a seasoned Vice President of Customer Experience with a robust background in the Nonscheduled Air Transportation and Prepackaged Software industries. With over two decades of experience, Mei has excelled in various leadership roles, demonstrating a unique blend of strategic vision and hands-on execution. She has successfully founded and managed her own ventures, showcasing her entrepreneurial spirit and commitment to innovation. Mei's expertise spans account management, customer relationship management, and data analysis, reflecting her analytical mindset and customer-centric approach. Fluent in Mandarin and Spanish, she effectively communicates in diverse environments, enhancing her ability to connect with clients globally. Mei is passionate about leveraging technology to improve customer experiences and drive business growth. Her leadership style emphasizes collaboration and empowerment, fostering strong teams that deliver exceptional results. She is dedicated to creating meaningful relationships within the industry and is continuously exploring new ways to enhance customer satisfaction and engagement.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Mei Chen

Work Experience

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Vice President, Customer Experience at

CreatorIQ

March 2024 - Present

💼

Founder at

Indiepatterns Com

January 2020 - Present

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Owner at

Sewmeimei

November 2017 - Present

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VP, Implementation & Support at

CreatorIQ

July 2022 - March 2024

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Sr. Director, Implementation and Onboarding at

CreatorIQ

April 2021 - July 2022

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Director of Business Operations (acquired by BICS) at

Telesign

April 2015 - October 2017

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Client Services Manager - Americas at

Telesign

January 2014 - March 2015

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Manager, Technical Support at

Telesign

January 2013 - December 2013

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Sr. Account Manager at

Telesign

October 2011 - December 2012

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Strategic Account Executive at

Vantage Media

October 2008 - September 2011

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Advertising Project Manager at

ripple

May 2008 - September 2008

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Marketing Manager at

Polar Air Cargo

November 2002 - April 2008

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Mei Chen

Education

Marshall School of Business, University of Southern California, Bachelor Of Science

January 1998 - January 2002

Frequently Asked Questions about Mei Chen

What is Mei Chen email address?

Mei Chen's primary email address is ***@creatoriq.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Mei Chen work for?

Mei Chen is a Vice President, Customer Experience at CreatorIQ, a company specializing in Prepackaged software.

Where Mei Chen graduated from?

Mei Chen holds a degree in Business Administration; Marketing from Marshall School of Business, University of Southern California.

How can I directly contact Mei Chen?

To contact Mei Chen directly, you can use the email address ***@creatoriq.com. Complete contact information is available upon registration with Muraena.

Who is Mei Chen?

Mei Chen is a seasoned Vice President of Customer Experience with a robust background in the Nonscheduled Air Transportation and Prepackaged Software industries. With over two decades of experience, Mei has excelled in various leadership roles, demonstrating a unique blend of strategic vision and hands-on execution. She has successfully founded and managed her own ventures, showcasing her entrepreneurial spirit and commitment to innovation. Mei's expertise spans account management, customer relationship management, and data analysis, reflecting her analytical mindset and customer-centric approach. Fluent in Mandarin and Spanish, she effectively communicates in diverse environments, enhancing her ability to connect with clients globally. Mei is passionate about leveraging technology to improve customer experiences and drive business growth. Her leadership style emphasizes collaboration and empowerment, fostering strong teams that deliver exceptional results. She is dedicated to creating meaningful relationships within the industry and is continuously exploring new ways to enhance customer satisfaction and engagement.

Mei`s contact details

mail

***@creatoriq.com

*****@telesign.com

Colleagues

Michael Roberts

VP Controller

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Kojo Amoako

Vice President, Revenue Operations

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Michael Lehrer

VP, Agency Development

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Nate Harris

VP, Product Innovation

Max Powers

President & Chief Operating Officer

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Ashley Waxman

Vice President of Brand Marketing

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Bethany Ellis

Chief People Officer

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Bhavin Desai

Chief Product Officer

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Daniel Murray

Venture Partner

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Conor Begley

Chief Strategy Officer (CSO) and Board Member

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