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Melanie Doty
Melanie Doty
Vice President, Customer Care
New Jersey, United States
Melanie Doty
Summary
Melanie Doty is a seasoned Vice President of Customer Care at Barnes & Noble, bringing over two decades of experience in enhancing customer satisfaction and operational efficiency. With a strong background in leadership roles, she has successfully led significant expansions in customer service environments, particularly in the digital realm. Melanie's expertise spans various critical areas including contract management, fraud prevention, and strategic planning, making her a versatile asset in the recreational vehicle dealers industry. Her strategic leadership has consistently driven corporate goals, showcasing her ability to innovate and adapt in a fast-paced environment. An advocate for customer-centric approaches, she has implemented effective feedback mechanisms to ensure continuous improvement. Melanie holds a BBA with specializations in Computer Science and Marketing from Dowling College. Her long tenure at Barnes & Noble reflects her commitment to the organization and her role in shaping its customer service landscape.
Melanie Doty
Work Experience
Vice President, Customer Care at
Barnes & Noble Services, Inc.
January 2013 - Present
Director, Customer Care & Fraud Operations at
Barnes & Noble Services, Inc.
December 2009 - January 2013
Director, Fraud Operations at
Barnes & Noble Services, Inc.
August 2007 - December 2009
Director, Help Desk & Procurement at
Barnes & Noble Services, Inc.
September 1998 - January 2009
Melanie Doty
Education
Dowling College, Bba
January 1985 - January 1988
Frequently Asked Questions about Melanie Doty
What is Melanie Doty email address?
Melanie Doty's primary email address is *****@barnesandnoble.com. To view the full verified email and additional contact details, sign up for free with Muraena.
Where Melanie Doty graduated from?
Melanie Doty holds a degree in Computer Science, Marketing from Dowling College.
How can I directly contact Melanie Doty?
To contact Melanie Doty directly, you can use the email address *****@barnesandnoble.com. Complete contact information is available upon registration with Muraena.
Who is Melanie Doty?
Melanie Doty is a seasoned Vice President of Customer Care at Barnes & Noble, bringing over two decades of experience in enhancing customer satisfaction and operational efficiency. With a strong background in leadership roles, she has successfully led significant expansions in customer service environments, particularly in the digital realm. Melanie's expertise spans various critical areas including contract management, fraud prevention, and strategic planning, making her a versatile asset in the recreational vehicle dealers industry. Her strategic leadership has consistently driven corporate goals, showcasing her ability to innovate and adapt in a fast-paced environment. An advocate for customer-centric approaches, she has implemented effective feedback mechanisms to ensure continuous improvement. Melanie holds a BBA with specializations in Computer Science and Marketing from Dowling College. Her long tenure at Barnes & Noble reflects her commitment to the organization and her role in shaping its customer service landscape.
Melanie`s contact details
*****@barnesandnoble.com
*****@bn.com
*****@book.com