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Melissa Caldwell

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Melissa Caldwell

Vice President, Customer Onboarding And Success | Fluxx

Harrisonburg, Virginia, United States

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Melissa Caldwell

Summary

Melissa Caldwell is a seasoned Vice President of Customer Onboarding and Success at Fluxx, where she leverages her extensive background in customer experience and success to drive metrics-driven strategies. With a career spanning over two decades, Melissa has built and scaled global Customer Success organizations across various industries, including SaaS and publishing. Her leadership style is characterized by empathy and a focus on team loyalty, resulting in high renewal rates and customer satisfaction. Melissa's expertise encompasses account management, business development, and strategic partnerships, making her a well-rounded leader in customer-centric roles. She is also an advisory board member at Seton Hall University, contributing to transformative leadership education. Beyond her professional accomplishments, Melissa is passionate about fostering strong internal and external relationships, ensuring that customer needs are met at every stage of their journey.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Non-Profit Experience

Melissa Caldwell

Work Experience

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Vice President, Customer Onboarding And Success at

Fluxx

August 2022 - Present

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Advisory Board Member For Transformative Leadership In Disruptive Times Course at

SETON HALL UNIVERSITY

January 2021 - Present

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Co-Lead Women Of Wiley Erg at

Wiley

July 2021 - May 2022

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Vice President Of Customer Success at

acrolinx GmbH

May 2016 - February 2018

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Director Of Global Client Services (Customer Success) at

Rosetta Stone

July 2015 - May 2016

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International Sales Manager - Emea at

Pilgrims Pride

August 1996 - June 2000

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Melissa Caldwell

Education

James Madison University, Bba

January 1970 - January 1970

Frequently Asked Questions about Melissa Caldwell

What is Melissa Caldwell email address?

Melissa Caldwell's primary email address is ****************@fluxx.io. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Melissa Caldwell work for?

Melissa Caldwell is a Vice President, Customer Onboarding And Success at Fluxx, a company specializing in Computer terminals.

Where Melissa Caldwell graduated from?

Melissa Caldwell holds a degree in International Business, French from James Madison University.

How can I directly contact Melissa Caldwell?

To contact Melissa Caldwell directly, you can use the email address ****************@fluxx.io. Complete contact information is available upon registration with Muraena.

Who is Melissa Caldwell?

Melissa Caldwell is a seasoned Vice President of Customer Onboarding and Success at Fluxx, where she leverages her extensive background in customer experience and success to drive metrics-driven strategies. With a career spanning over two decades, Melissa has built and scaled global Customer Success organizations across various industries, including SaaS and publishing. Her leadership style is characterized by empathy and a focus on team loyalty, resulting in high renewal rates and customer satisfaction. Melissa's expertise encompasses account management, business development, and strategic partnerships, making her a well-rounded leader in customer-centric roles. She is also an advisory board member at Seton Hall University, contributing to transformative leadership education. Beyond her professional accomplishments, Melissa is passionate about fostering strong internal and external relationships, ensuring that customer needs are met at every stage of their journey.

Melissa`s contact details

mail

****************@fluxx.io

****************@shu.edu

Colleagues

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Paul Mariani

Chief Financial Officer

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Kristy Gannon

Chief Executive Officer

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Muhammad Siddiqui

Vice President of Growth, Government

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Anviti Shastri

Senior VP, Engineering

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Kerrin Mitchell

NationSwell Council Member

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Hill Hardman

Board Observer

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