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Melissa Hayes

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Melissa Hayes

Vice President Business Operations | Independent Health

Buffalo, New York, United States

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Melissa Hayes

Summary

Melissa Hayes is a seasoned health insurance executive with over 30 years of experience in product development, implementation, and operations. She currently serves as the Vice President of Business Operations at Independent Health, where she leads initiatives to enhance operational efficiency and product offerings. Melissa has a strong background in both commercial health insurance and government programs such as Medicaid and Medicare. She has successfully managed diverse teams and complex projects, demonstrating her expertise in business analysis and process improvement. Her educational background in English and Psychology from the University at Buffalo and Buffalo State University enriches her communication and leadership skills. Melissa's commitment to innovation in healthcare is evident in her track record of implementing new products and services that meet the evolving needs of consumers. Outside of work, she is passionate about health information exchange and improving healthcare accessibility. Her extensive experience in the insurance sector positions her as a thought leader in the industry.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Emerging Technologies

Leadership Development

Organisational experience

Corporate Experience

Melissa Hayes

Work Experience

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Vice President Business Operations at

Independent Health

May 2024 - Present

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Director System Operations at

Independent Health

May 2018 - May 2024

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Business Process Owner at

Independent Health

August 2010 - May 2018

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Business Director, Commercial Products at

Independent Health

February 2008 - August 2010

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Director, Product Implementation & CDHC at

Independent Health

June 2006 - February 2008

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Assistant Director, Product Implementation at

Independent Health

October 2000 - June 2006

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Manager, Government Programs at

Independent Health Association

May 1997 - October 2000

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Marketing Representative at

Independent Health

November 1992 - May 1997

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Melissa Hayes

Education

University at Buffalo, Bachelor Of Arts - Ba

January 1986 - January 1991

buffalo state university, Ba

January 1986 - January 1991

Frequently Asked Questions about Melissa Hayes

What is Melissa Hayes email address?

Melissa Hayes's primary email address is ******@independenthealth.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Melissa Hayes work for?

Melissa Hayes is a Vice President Business Operations at Independent Health, a company specializing in Insurance agents, brokers, & service.

Where Melissa Hayes graduated from?

Melissa Hayes holds a degree in English Language And Literature, General from University at Buffalo.

How can I directly contact Melissa Hayes?

To contact Melissa Hayes directly, you can use the email address ******@independenthealth.com. Complete contact information is available upon registration with Muraena.

Who is Melissa Hayes?

Melissa Hayes is a seasoned health insurance executive with over 30 years of experience in product development, implementation, and operations. She currently serves as the Vice President of Business Operations at Independent Health, where she leads initiatives to enhance operational efficiency and product offerings. Melissa has a strong background in both commercial health insurance and government programs such as Medicaid and Medicare. She has successfully managed diverse teams and complex projects, demonstrating her expertise in business analysis and process improvement. Her educational background in English and Psychology from the University at Buffalo and Buffalo State University enriches her communication and leadership skills. Melissa's commitment to innovation in healthcare is evident in her track record of implementing new products and services that meet the evolving needs of consumers. Outside of work, she is passionate about health information exchange and improving healthcare accessibility. Her extensive experience in the insurance sector positions her as a thought leader in the industry.

Melissa`s contact details

mail

******@independenthealth.com

Colleagues

Pam Sawicki

VP of HCS

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Peter Ghil Asa Maaa

Senior Vice President, Chief Actuarial Officer

Peter Jabrucki

Chief Information Security Officer

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Andrea Pasieka

Vice President of Underwriting and Pricing

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Anthony Billittier

Executive Vice President and Chief Medical Officer

George Wands

Vice President - Chief Audit Officer

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Rich Argentieri

Chief Sales and Marketing Officer

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Robert Tracy

Senior Vice President

Roberta Rifkin

SVP Government Affairs and Strategic Partnerships

Ron Mornelli

Vice President; Provider Networks

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