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Melissa Hayes
Melissa Hayes
Vice President Business Operations | Independent Health
Buffalo, New York, United States
Melissa Hayes
Summary
Melissa Hayes is a seasoned health insurance executive with over 30 years of experience in product development, implementation, and operations. She currently serves as the Vice President of Business Operations at Independent Health, where she leads initiatives to enhance operational efficiency and product offerings. Melissa has a strong background in both commercial health insurance and government programs such as Medicaid and Medicare. She has successfully managed diverse teams and complex projects, demonstrating her expertise in business analysis and process improvement. Her educational background in English and Psychology from the University at Buffalo and Buffalo State University enriches her communication and leadership skills. Melissa's commitment to innovation in healthcare is evident in her track record of implementing new products and services that meet the evolving needs of consumers. Outside of work, she is passionate about health information exchange and improving healthcare accessibility. Her extensive experience in the insurance sector positions her as a thought leader in the industry.
Melissa Hayes
Work Experience
Vice President Business Operations at
Independent Health
May 2024 - Present
Director System Operations at
Independent Health
May 2018 - May 2024
Business Process Owner at
Independent Health
August 2010 - May 2018
Business Director, Commercial Products at
Independent Health
February 2008 - August 2010
Director, Product Implementation & CDHC at
Independent Health
June 2006 - February 2008
Assistant Director, Product Implementation at
Independent Health
October 2000 - June 2006
Manager, Government Programs at
Independent Health Association
May 1997 - October 2000
Marketing Representative at
Independent Health
November 1992 - May 1997
Melissa Hayes
Education
University at Buffalo, Bachelor Of Arts - Ba
January 1986 - January 1991
buffalo state university, Ba
January 1986 - January 1991
Frequently Asked Questions about Melissa Hayes
What is Melissa Hayes email address?
Melissa Hayes's primary email address is ******@independenthealth.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Melissa Hayes work for?
Melissa Hayes is a Vice President Business Operations at Independent Health, a company specializing in Insurance agents, brokers, & service.
Where Melissa Hayes graduated from?
Melissa Hayes holds a degree in English Language And Literature, General from University at Buffalo.
How can I directly contact Melissa Hayes?
To contact Melissa Hayes directly, you can use the email address ******@independenthealth.com. Complete contact information is available upon registration with Muraena.
Who is Melissa Hayes?
Melissa Hayes is a seasoned health insurance executive with over 30 years of experience in product development, implementation, and operations. She currently serves as the Vice President of Business Operations at Independent Health, where she leads initiatives to enhance operational efficiency and product offerings. Melissa has a strong background in both commercial health insurance and government programs such as Medicaid and Medicare. She has successfully managed diverse teams and complex projects, demonstrating her expertise in business analysis and process improvement. Her educational background in English and Psychology from the University at Buffalo and Buffalo State University enriches her communication and leadership skills. Melissa's commitment to innovation in healthcare is evident in her track record of implementing new products and services that meet the evolving needs of consumers. Outside of work, she is passionate about health information exchange and improving healthcare accessibility. Her extensive experience in the insurance sector positions her as a thought leader in the industry.
Melissa`s contact details
******@independenthealth.com
Colleagues
VP of HCS
Senior Vice President, Chief Actuarial Officer
Chief Information Security Officer
Vice President of Underwriting and Pricing
Executive Vice President and Chief Medical Officer
Vice President - Chief Audit Officer
Chief Sales and Marketing Officer
Senior Vice President
SVP Government Affairs and Strategic Partnerships
Vice President; Provider Networks