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Melissa Henley

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Melissa Henley

Chief Customer Officer | KeyShot

Long Beach, California, United States

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Melissa Henley

Summary

Melissa Henley is a distinguished customer experience leader with over 20 years of expertise in driving customer success and engagement across various industries, including software and finance. As the Chief Customer Officer at KeyShot, she has been recognized as a Fearless 50 Customer-Led Leader and a finalist for CX Leader of the Year. Melissa's passion for technology and customer advocacy is evident in her strategic approach to building high-performing teams and implementing operational improvements. A graduate of Mills College, she combines her academic background in political science and women's studies with her MBA in marketing to foster innovative customer engagement strategies. Outside of her professional pursuits, Melissa is an avid traveler and distance runner, often seen participating in marathons. Her writing and thought leadership in customer experience have earned her multiple accolades, including several CMSWire Contributor awards.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Melissa Henley

Work Experience

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Chief Customer Officer at

KeyShot

January 2024 - Present

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Vice President of Customer Experience at

KeyShot

February 2023 - January 2024

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Senior Director of Customer Experience at

KeyShot

January 2022 - February 2023

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Senior Director of Customer Experience at

Laserfiche

December 2020 - January 2022

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Director of Customer Experience at

Laserfiche

October 2018 - December 2020

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Director of Marketing Communications at

Laserfiche

December 2012 - October 2018

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Manager of Marketing Communications at

Laserfiche

November 2010 - December 2012

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Lead Marketing Writer at

Laserfiche

June 2008 - November 2010

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Marketing Writer/Researcher at

Laserfiche

March 2007 - June 2008

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OSJ Manager at

Cetera Advisor Networks LLC

February 2001 - August 2005

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Assistant Conference Director at

Northeastern University Holdings LLC

May 1997 - November 2000

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Melissa Henley

Education

University of Phoenix, Mba

January 2003 - January 2005

Mills College, Ba

January 1996 - January 1999

Kellogg Executive Education, The Customer-Focused Organization

January 2021

Frequently Asked Questions about Melissa Henley

What is Melissa Henley email address?

Melissa Henley's primary email address is **************@keyshot.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Melissa Henley work for?

Melissa Henley is a Chief Customer Officer at KeyShot, a company specializing in Manufacturing & Reproducing Magnetic & Optical Media.

Where Melissa Henley graduated from?

Melissa Henley holds a degree in Marketing from University of Phoenix.

How can I directly contact Melissa Henley?

To contact Melissa Henley directly, you can use the email address **************@keyshot.com. Complete contact information is available upon registration with Muraena.

Who is Melissa Henley?

Melissa Henley is a distinguished customer experience leader with over 20 years of expertise in driving customer success and engagement across various industries, including software and finance. As the Chief Customer Officer at KeyShot, she has been recognized as a Fearless 50 Customer-Led Leader and a finalist for CX Leader of the Year. Melissa's passion for technology and customer advocacy is evident in her strategic approach to building high-performing teams and implementing operational improvements. A graduate of Mills College, she combines her academic background in political science and women's studies with her MBA in marketing to foster innovative customer engagement strategies. Outside of her professional pursuits, Melissa is an avid traveler and distance runner, often seen participating in marathons. Her writing and thought leadership in customer experience have earned her multiple accolades, including several CMSWire Contributor awards.

Melissa`s contact details

mail

**************@keyshot.com

**************@laserfiche.com

Colleagues

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Mikael Boyum

Board Member

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Mohammed Ali

Chief Marketing Officer

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Morten Slot Kristensen

Chief Information Security Officer

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Claus Wann Jensen

Repræsentantskabet

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Henrik Wann Jensen

Honorary Professor

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Torben Munch

Chairman of the Board

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