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Melissa Henley
Melissa Henley
Chief Customer Officer | KeyShot
Long Beach, California, United States
Melissa Henley
Summary
Melissa Henley is a distinguished customer experience leader with over 20 years of expertise in driving customer success and engagement across various industries, including software and finance. As the Chief Customer Officer at KeyShot, she has been recognized as a Fearless 50 Customer-Led Leader and a finalist for CX Leader of the Year. Melissa's passion for technology and customer advocacy is evident in her strategic approach to building high-performing teams and implementing operational improvements. A graduate of Mills College, she combines her academic background in political science and women's studies with her MBA in marketing to foster innovative customer engagement strategies. Outside of her professional pursuits, Melissa is an avid traveler and distance runner, often seen participating in marathons. Her writing and thought leadership in customer experience have earned her multiple accolades, including several CMSWire Contributor awards.
Melissa Henley
Work Experience
Chief Customer Officer at
KeyShot
January 2024 - Present
Vice President of Customer Experience at
KeyShot
February 2023 - January 2024
Senior Director of Customer Experience at
KeyShot
January 2022 - February 2023
Senior Director of Customer Experience at
Laserfiche
December 2020 - January 2022
Director of Customer Experience at
Laserfiche
October 2018 - December 2020
Director of Marketing Communications at
Laserfiche
December 2012 - October 2018
Manager of Marketing Communications at
Laserfiche
November 2010 - December 2012
Lead Marketing Writer at
Laserfiche
June 2008 - November 2010
Marketing Writer/Researcher at
Laserfiche
March 2007 - June 2008
OSJ Manager at
Cetera Advisor Networks LLC
February 2001 - August 2005
Assistant Conference Director at
Northeastern University Holdings LLC
May 1997 - November 2000
Melissa Henley
Education
January 2003 - January 2005
Mills College, Ba
January 1996 - January 1999
Kellogg Executive Education, The Customer-Focused Organization
January 2021
Frequently Asked Questions about Melissa Henley
What is Melissa Henley email address?
Melissa Henley's primary email address is **************@keyshot.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Melissa Henley work for?
Melissa Henley is a Chief Customer Officer at KeyShot, a company specializing in Manufacturing & Reproducing Magnetic & Optical Media.
Where Melissa Henley graduated from?
Melissa Henley holds a degree in Marketing from University of Phoenix.
How can I directly contact Melissa Henley?
To contact Melissa Henley directly, you can use the email address **************@keyshot.com. Complete contact information is available upon registration with Muraena.
Who is Melissa Henley?
Melissa Henley is a distinguished customer experience leader with over 20 years of expertise in driving customer success and engagement across various industries, including software and finance. As the Chief Customer Officer at KeyShot, she has been recognized as a Fearless 50 Customer-Led Leader and a finalist for CX Leader of the Year. Melissa's passion for technology and customer advocacy is evident in her strategic approach to building high-performing teams and implementing operational improvements. A graduate of Mills College, she combines her academic background in political science and women's studies with her MBA in marketing to foster innovative customer engagement strategies. Outside of her professional pursuits, Melissa is an avid traveler and distance runner, often seen participating in marathons. Her writing and thought leadership in customer experience have earned her multiple accolades, including several CMSWire Contributor awards.
Melissa`s contact details
**************@keyshot.com
**************@laserfiche.com
Colleagues
Board Member
Chief Marketing Officer
Chief Information Security Officer
Repræsentantskabet
Honorary Professor
Chairman of the Board