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Melissa Kupiec-Patient Experience Executive Director

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Melissa Kupiec-Patient Experience Executive Director

Executive Director, Patient Experience | Steward Health Care

Lakeville, Massachusetts, United States

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Melissa Kupiec-Patient Experience Executive Director

Summary

Melissa Kupiec is an accomplished Executive Director specializing in Patient Experience at Steward Health Care, with over 8 years of dedicated service in the healthcare sector. Her career trajectory showcases a remarkable commitment to enhancing patient satisfaction through innovative strategies and performance improvements. Melissa has effectively driven significant advancements in patient experience metrics across multiple hospitals, leveraging her expertise in analytics, marketing, and leadership. With a background that spans management consulting and marketing automation, she possesses a unique blend of skills that allows her to navigate complex healthcare environments adeptly. Melissa's educational foundation in Marketing from Providence College, coupled with her Six Sigma Yellow Belt certification, underscores her analytical and process-oriented approach to challenges. Her leadership style fosters collaboration among teams, making her a key player in driving organizational success. Outside of her professional pursuits, Melissa is passionate about continuous learning and development in the healthcare field, aiming to further elevate the standards of patient care.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Melissa Kupiec-Patient Experience Executive Director

Work Experience

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Executive Director, Patient Experience at

Steward Health Care

July 2019 - Present

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Director, Patient Experience at

Steward Health Care

October 2017 - June 2019

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Regional Manager, Patient Experience at

Steward Health Care

March 2017 - October 2017

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Performance Improvement Advisor at

Steward Health Care

July 2015 - March 2017

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Marketing & Process Automation Consultant at

The Trustee for M S & Y Kluwgant Family Trust

January 2014 - July 2015

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Marketing Manager at

Liquor License Advisor

August 2008 - January 2014

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Relocation Manager; Sales Agent at

Corcoran Brokerage

June 2007 - July 2008

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Sr. Project Leader, Project Leader, Production Assistant at

M|C Communications, LLC

February 2004 - June 2007

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New Patient Coordinator at

Brigham and Women's Hospital

September 2002 - February 2004

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Melissa Kupiec-Patient Experience Executive Director

Education

SixSigma.us, Six Sigma Yellow Belt

January 2016 - January 2016

Providence College, B.S.

January 1998 - January 2002

Frequently Asked Questions about Melissa Kupiec-Patient Experience Executive Director

What is Melissa Kupiec-Patient Experience Executive Director email address?

Melissa Kupiec-Patient Experience Executive Director's primary email address is **************@steward.org. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Melissa Kupiec-Patient Experience Executive Director work for?

Melissa Kupiec-Patient Experience Executive Director is a Executive Director, Patient Experience at Steward Health Care, a company specializing in Specialty hospitals, except psychiatric.

Where Melissa Kupiec-Patient Experience Executive Director graduated from?

Melissa Kupiec-Patient Experience Executive Director holds a degree in from SixSigma.us.

How can I directly contact Melissa Kupiec-Patient Experience Executive Director?

To contact Melissa Kupiec-Patient Experience Executive Director directly, you can use the email address **************@steward.org. Complete contact information is available upon registration with Muraena.

Who is Melissa Kupiec-Patient Experience Executive Director?

Melissa Kupiec is an accomplished Executive Director specializing in Patient Experience at Steward Health Care, with over 8 years of dedicated service in the healthcare sector. Her career trajectory showcases a remarkable commitment to enhancing patient satisfaction through innovative strategies and performance improvements. Melissa has effectively driven significant advancements in patient experience metrics across multiple hospitals, leveraging her expertise in analytics, marketing, and leadership. With a background that spans management consulting and marketing automation, she possesses a unique blend of skills that allows her to navigate complex healthcare environments adeptly. Melissa's educational foundation in Marketing from Providence College, coupled with her Six Sigma Yellow Belt certification, underscores her analytical and process-oriented approach to challenges. Her leadership style fosters collaboration among teams, making her a key player in driving organizational success. Outside of her professional pursuits, Melissa is passionate about continuous learning and development in the healthcare field, aiming to further elevate the standards of patient care.

Melissa`s contact details

mail

**************@steward.org

Colleagues

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Alexander White

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Essam Ansari

Member, Commission on Medicolegal Investigation

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Andy Liu

VP, Enterprise Architecture

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