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Melissa Kupiec-Patient Experience Executive Director
Melissa Kupiec-Patient Experience Executive Director
Executive Director, Patient Experience | Steward Health Care
Lakeville, Massachusetts, United States
Melissa Kupiec-Patient Experience Executive Director
Summary
Melissa Kupiec is an accomplished Executive Director specializing in Patient Experience at Steward Health Care, with over 8 years of dedicated service in the healthcare sector. Her career trajectory showcases a remarkable commitment to enhancing patient satisfaction through innovative strategies and performance improvements. Melissa has effectively driven significant advancements in patient experience metrics across multiple hospitals, leveraging her expertise in analytics, marketing, and leadership. With a background that spans management consulting and marketing automation, she possesses a unique blend of skills that allows her to navigate complex healthcare environments adeptly. Melissa's educational foundation in Marketing from Providence College, coupled with her Six Sigma Yellow Belt certification, underscores her analytical and process-oriented approach to challenges. Her leadership style fosters collaboration among teams, making her a key player in driving organizational success. Outside of her professional pursuits, Melissa is passionate about continuous learning and development in the healthcare field, aiming to further elevate the standards of patient care.
Melissa Kupiec-Patient Experience Executive Director
Work Experience
Executive Director, Patient Experience at
Steward Health Care
July 2019 - Present
Director, Patient Experience at
Steward Health Care
October 2017 - June 2019
Regional Manager, Patient Experience at
Steward Health Care
March 2017 - October 2017
Performance Improvement Advisor at
Steward Health Care
July 2015 - March 2017
Marketing & Process Automation Consultant at
The Trustee for M S & Y Kluwgant Family Trust
January 2014 - July 2015
Marketing Manager at
Liquor License Advisor
August 2008 - January 2014
Relocation Manager; Sales Agent at
Corcoran Brokerage
June 2007 - July 2008
Sr. Project Leader, Project Leader, Production Assistant at
M|C Communications, LLC
February 2004 - June 2007
New Patient Coordinator at
Brigham and Women's Hospital
September 2002 - February 2004
Melissa Kupiec-Patient Experience Executive Director
Education
SixSigma.us, Six Sigma Yellow Belt
January 2016 - January 2016
Providence College, B.S.
January 1998 - January 2002
Frequently Asked Questions about Melissa Kupiec-Patient Experience Executive Director
What is Melissa Kupiec-Patient Experience Executive Director email address?
Melissa Kupiec-Patient Experience Executive Director's primary email address is **************@steward.org. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Melissa Kupiec-Patient Experience Executive Director work for?
Melissa Kupiec-Patient Experience Executive Director is a Executive Director, Patient Experience at Steward Health Care, a company specializing in Specialty hospitals, except psychiatric.
Where Melissa Kupiec-Patient Experience Executive Director graduated from?
Melissa Kupiec-Patient Experience Executive Director holds a degree in from SixSigma.us.
How can I directly contact Melissa Kupiec-Patient Experience Executive Director?
To contact Melissa Kupiec-Patient Experience Executive Director directly, you can use the email address **************@steward.org. Complete contact information is available upon registration with Muraena.
Who is Melissa Kupiec-Patient Experience Executive Director?
Melissa Kupiec is an accomplished Executive Director specializing in Patient Experience at Steward Health Care, with over 8 years of dedicated service in the healthcare sector. Her career trajectory showcases a remarkable commitment to enhancing patient satisfaction through innovative strategies and performance improvements. Melissa has effectively driven significant advancements in patient experience metrics across multiple hospitals, leveraging her expertise in analytics, marketing, and leadership. With a background that spans management consulting and marketing automation, she possesses a unique blend of skills that allows her to navigate complex healthcare environments adeptly. Melissa's educational foundation in Marketing from Providence College, coupled with her Six Sigma Yellow Belt certification, underscores her analytical and process-oriented approach to challenges. Her leadership style fosters collaboration among teams, making her a key player in driving organizational success. Outside of her professional pursuits, Melissa is passionate about continuous learning and development in the healthcare field, aiming to further elevate the standards of patient care.
Melissa`s contact details
**************@steward.org
Colleagues
Chief Financial Officer, Steward Health Care Network
Chief, Dept of Surgery Steward QMC
Vice President Information System
Vice President Staffing & Workforce Planning
Sr. Vice President and Plan CEO/US Family Health Plan and St Elizabeth’s Health Care
Vice President
Vice President of Surgical Services
Vice President Medical Affairs Carney Hospital
Member, Commission on Medicolegal Investigation
VP, Enterprise Architecture