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Melissa Serrano
Melissa Serrano
Vice President of Learning Services | Ubiquity
San Salvador, El Salvador
Melissa Serrano
Summary
Melissa Serrano is an accomplished Vice President of Learning Services at Ubiquity, bringing a wealth of experience in the outsourcing and offshoring industry. With a Bachelor's Degree in Psychology, she has a unique perspective on team dynamics and employee development. Fluent in both English and Spanish, she has successfully managed diverse teams across multiple countries, including the US, Colombia, Hungary, and the Philippines. Melissa has a proven track record in curriculum development, customer service excellence, and driving organizational results. Her leadership style focuses on empowering employees and fostering a culture of continuous improvement. With over a decade of experience in quality assurance and training, she is passionate about creating impactful learning experiences. Melissa's commitment to professional growth is evident in her ability to adapt to various roles within her organization. She is not only a leader but also a mentor, dedicated to nurturing the next generation of talent in the industry.
Melissa Serrano
Work Experience
Vice President of Learning Services at
Ubiquity Global Services US In
Present
Vice President Of Learning Services at
Ubiquity
February 2023 - Present
Director Of Learning Services at
Ubiquity
April 2021 - February 2023
Sr. Manager Of Learning Service at
Ubiquity
September 2020 - March 2021
Global Quality Manager at
UBIQUITY GLOBAL SERVICES UK LTD
August 2018 - September 2020
Client Services Account Manager at
UBIQUITY GLOBAL SERVICES UK LTD
October 2017 - August 2018
Operations Manager at
UBIQUITY GLOBAL SERVICES UK LTD
July 2017 - October 2017
Training Supervisor at
UBIQUITY GLOBAL SERVICES UK LTD
August 2013 - June 2017
English Teacher at
Escuela Americana Extension
January 2009 - January 2017
Melissa Serrano
Education
Universidad Centroamericana 'José Simeón Cañas', Bachelor’s Degree
January 2009 - January 2015
Frequently Asked Questions about Melissa Serrano
What is Melissa Serrano email address?
Melissa Serrano's primary email address is ***************@ubiquity.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Melissa Serrano work for?
Melissa Serrano is a Vice President of Learning Services at Ubiquity, a company specializing in Management, Scientific, & Technical Consulting Services.
Where Melissa Serrano graduated from?
Melissa Serrano holds a degree in Psychology from Universidad Centroamericana 'José Simeón Cañas'.
How can I directly contact Melissa Serrano?
To contact Melissa Serrano directly, you can use the email address ***************@ubiquity.com. Complete contact information is available upon registration with Muraena.
Who is Melissa Serrano?
Melissa Serrano is an accomplished Vice President of Learning Services at Ubiquity, bringing a wealth of experience in the outsourcing and offshoring industry. With a Bachelor's Degree in Psychology, she has a unique perspective on team dynamics and employee development. Fluent in both English and Spanish, she has successfully managed diverse teams across multiple countries, including the US, Colombia, Hungary, and the Philippines. Melissa has a proven track record in curriculum development, customer service excellence, and driving organizational results. Her leadership style focuses on empowering employees and fostering a culture of continuous improvement. With over a decade of experience in quality assurance and training, she is passionate about creating impactful learning experiences. Melissa's commitment to professional growth is evident in her ability to adapt to various roles within her organization. She is not only a leader but also a mentor, dedicated to nurturing the next generation of talent in the industry.
Melissa`s contact details
***************@ubiquity.com
Colleagues
Vice President - Finance
Founder & President
Board Member
Chief Growth & Marketing Officer
Vice President - Head of Corporate Development / M&A
Vice President of Customer Strategy EMEA/North America