Directory

>

Melissa Serrano

avatar

Melissa Serrano

Vice President of Learning Services | Ubiquity

San Salvador, El Salvador

View contact details (it's free)

Melissa Serrano

Summary

Melissa Serrano is an accomplished Vice President of Learning Services at Ubiquity, bringing a wealth of experience in the outsourcing and offshoring industry. With a Bachelor's Degree in Psychology, she has a unique perspective on team dynamics and employee development. Fluent in both English and Spanish, she has successfully managed diverse teams across multiple countries, including the US, Colombia, Hungary, and the Philippines. Melissa has a proven track record in curriculum development, customer service excellence, and driving organizational results. Her leadership style focuses on empowering employees and fostering a culture of continuous improvement. With over a decade of experience in quality assurance and training, she is passionate about creating impactful learning experiences. Melissa's commitment to professional growth is evident in her ability to adapt to various roles within her organization. She is not only a leader but also a mentor, dedicated to nurturing the next generation of talent in the industry.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Melissa Serrano

Work Experience

💼

Vice President of Learning Services at

Ubiquity Global Services US In

Present

company logo

Vice President Of Learning Services at

Ubiquity

February 2023 - Present

company logo

Director Of Learning Services at

Ubiquity

April 2021 - February 2023

company logo

Sr. Manager Of Learning Service at

Ubiquity

September 2020 - March 2021

💼

Global Quality Manager at

UBIQUITY GLOBAL SERVICES UK LTD

August 2018 - September 2020

💼

Client Services Account Manager at

UBIQUITY GLOBAL SERVICES UK LTD

October 2017 - August 2018

💼

Operations Manager at

UBIQUITY GLOBAL SERVICES UK LTD

July 2017 - October 2017

💼

Training Supervisor at

UBIQUITY GLOBAL SERVICES UK LTD

August 2013 - June 2017

company logo

English Teacher at

Escuela Americana Extension

January 2009 - January 2017

Logos provided by Logo.dev

Melissa Serrano

Education

Universidad Centroamericana 'José Simeón Cañas'​, Bachelor’s Degree

January 2009 - January 2015

Frequently Asked Questions about Melissa Serrano

What is Melissa Serrano email address?

Melissa Serrano's primary email address is ***************@ubiquity.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Melissa Serrano work for?

Melissa Serrano is a Vice President of Learning Services at Ubiquity, a company specializing in Management, Scientific, & Technical Consulting Services.

Where Melissa Serrano graduated from?

Melissa Serrano holds a degree in Psychology from Universidad Centroamericana 'José Simeón Cañas'​.

How can I directly contact Melissa Serrano?

To contact Melissa Serrano directly, you can use the email address ***************@ubiquity.com. Complete contact information is available upon registration with Muraena.

Who is Melissa Serrano?

Melissa Serrano is an accomplished Vice President of Learning Services at Ubiquity, bringing a wealth of experience in the outsourcing and offshoring industry. With a Bachelor's Degree in Psychology, she has a unique perspective on team dynamics and employee development. Fluent in both English and Spanish, she has successfully managed diverse teams across multiple countries, including the US, Colombia, Hungary, and the Philippines. Melissa has a proven track record in curriculum development, customer service excellence, and driving organizational results. Her leadership style focuses on empowering employees and fostering a culture of continuous improvement. With over a decade of experience in quality assurance and training, she is passionate about creating impactful learning experiences. Melissa's commitment to professional growth is evident in her ability to adapt to various roles within her organization. She is not only a leader but also a mentor, dedicated to nurturing the next generation of talent in the industry.

Melissa`s contact details

mail

***************@ubiquity.com

Colleagues

avatar
Mylene Duque

Vice President - Finance

Jacqueline

Founder & President

avatar
Jonathan Weiner

Board Member

avatar
Matthew Agronin

Chief Growth & Marketing Officer

avatar
Akash Budhani

Vice President - Head of Corporate Development / M&A

avatar
Ola Laurent

Vice President of Customer Strategy EMEA/North America

View Contact details (it's free)
Request Profile Removal