Directory

>

Melissa Terrell

avatar

Melissa Terrell

Executive Vice President, Customer Experience | Dealerware

Austin, Texas, United States

View contact details (it's free)

Melissa Terrell

Summary

Melissa Terrell is a seasoned executive with extensive experience in customer experience management and operational leadership. Currently serving as the Executive Vice President of Customer Experience at Dealerware, she is dedicated to enhancing the customer lifecycle and driving revenue growth through data-informed strategies. Her career spans various leadership roles where she has demonstrated a commitment to building cross-functional teams and fostering customer loyalty. With a strong background in marketing and management, Melissa has a proven track record of transforming customer success initiatives into tangible business outcomes. Beyond her professional achievements, she is recognized for her transformational leadership, having received the Transformational Leader Award. Melissa holds a BBA in Marketing from the Texas McCombs School of Business, further complementing her expertise in the field. Her passion for innovation in customer experience continues to shape her approach to leadership.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Startup Experience

Corporate Experience

Melissa Terrell

Work Experience

company logo

Executive Vice President, Customer Experience at

Dealerware

July 2023 - Present

company logo

Executive Vice President Of Operations at

Dealerware

October 2021 - July 2023

company logo

Vice President of Customer Success at

Dealerware

August 2019 - October 2021

company logo

Director of Customer Success at

Dealerware

August 2017 - October 2021

company logo

Director, Operations and Training at

Civitas Learning

September 2016 - August 2017

company logo

Operations Manager, Partner Services at

Civitas Learning

October 2015 - August 2016

company logo

Client Success Manager at

Civitas Learning

October 2014 - October 2015

company logo

Director of Program Management at

Invodo

March 2013 - October 2014

company logo

Client Partner at

Invodo

April 2012 - March 2013

company logo

Marketing Programs Manager at

Invodo

June 2010 - April 2012

company logo

Marketing Coordinator at

Invodo

November 2008 - June 2010

company logo

Advertising Intern at

Texas Monthly

January 2007 - January 2007

Logos provided by Logo.dev

Melissa Terrell

Education

Texas McCombs School of Business, Bba

January 2004 - January 2008

Frequently Asked Questions about Melissa Terrell

What is Melissa Terrell email address?

Melissa Terrell's primary email address is ***************@dealerware.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Melissa Terrell work for?

Melissa Terrell is a Executive Vice President, Customer Experience at Dealerware, a company specializing in Motor Vehicle Manufacturing.

Where Melissa Terrell graduated from?

Melissa Terrell holds a degree in Marketing from Texas McCombs School of Business.

How can I directly contact Melissa Terrell?

To contact Melissa Terrell directly, you can use the email address ***************@dealerware.com. Complete contact information is available upon registration with Muraena.

Who is Melissa Terrell?

Melissa Terrell is a seasoned executive with extensive experience in customer experience management and operational leadership. Currently serving as the Executive Vice President of Customer Experience at Dealerware, she is dedicated to enhancing the customer lifecycle and driving revenue growth through data-informed strategies. Her career spans various leadership roles where she has demonstrated a commitment to building cross-functional teams and fostering customer loyalty. With a strong background in marketing and management, Melissa has a proven track record of transforming customer success initiatives into tangible business outcomes. Beyond her professional achievements, she is recognized for her transformational leadership, having received the Transformational Leader Award. Melissa holds a BBA in Marketing from the Texas McCombs School of Business, further complementing her expertise in the field. Her passion for innovation in customer experience continues to shape her approach to leadership.

Melissa`s contact details

mail

***************@dealerware.com

***************@civitaslearning.com

Colleagues

avatar
Hallie Rinderle

SVP, Partnerships & Marketing

avatar
David Bennett

Vice President of Software Engineering

avatar
Jr Lang

SVP of Product

avatar
Matt Carpenter

Chief Executive Officer

View Contact details (it's free)
Request Profile Removal