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Melissa Washington

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Melissa Washington

Senior Vice President. Customer Operations and Chief Customer Officer | ComEd

Chicago, Illinois, United States

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Melissa Washington

Summary

Melissa Washington is an accomplished executive with extensive experience in customer operations and external affairs within the electric power generation industry. As the Senior Vice President and Chief Customer Officer at ComEd, she leads initiatives that enhance customer engagement and operational efficiency. Her career spans over two decades in various leadership roles at ComEd and Exelon, where she has been instrumental in developing customer service strategies and legislative affairs. Melissa holds an MBA with a specialization in Finance and Accounting, which complements her deep understanding of regulatory and financial aspects in the energy sector. Beyond her corporate achievements, she is dedicated to community engagement and fostering relationships with civic organizations. Melissa's leadership is characterized by a commitment to sustainability and innovation in customer service delivery, making her a key figure in the industry's evolution.

General

Specialist

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Sustainability

Innovation

Organisational experience

Corporate Experience

Melissa Washington

Work Experience

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Senior Vice President. Customer Operations and Chief Customer Officer at

ComEd

November 2021 - Present

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Senior Vice President, Government & External Affairs at

ComEd

September 2019 - November 2021

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Vice President, Governmental & External Affairs at

ComEd

January 2019 - September 2019

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Vice President, External Affairs & Large Customer Services at

ComEd

May 2016 - January 2019

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Vice President, Corporate Affairs at

Exelon

May 2014 - May 2016

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Vice President, Regulatory Projects/Policy & Strategy at

ComEd

January 2013 - May 2014

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Director, Investor Relations at

Exelon

June 2010 - January 2013

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EA (Chief of Staff) - EVP Finance and Legal at

Exelon

August 2009 - June 2010

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Manager Tax Reporting & Analysis at

Exelon

April 2003 - August 2009

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Tax Manager at

Williams Family Enterprises LLC

May 2002 - April 2003

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Tax Manager at

Arthur Andersen

January 1999 - January 2001

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Tax Manager at

Arthur Andersen

January 1996 - January 2001

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Melissa Washington

Education

Keller Graduate School of Management, Mba

January 1995 - January 1997

Lewis University, Bachelor Of Arts (B.A.)

January 1988 - January 1991

Northern Illinois University

January 1987 - January 1988

Frequently Asked Questions about Melissa Washington

What is Melissa Washington email address?

Melissa Washington's primary email address is ******************@comed.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Melissa Washington work for?

Melissa Washington is a Senior Vice President. Customer Operations and Chief Customer Officer at ComEd, a company specializing in Electric Power Generation, Transmission & Distribution.

Where Melissa Washington graduated from?

Melissa Washington holds a degree in Finance And Accounting from Keller Graduate School of Management.

How can I directly contact Melissa Washington?

To contact Melissa Washington directly, you can use the email address ******************@comed.com. Complete contact information is available upon registration with Muraena.

Who is Melissa Washington?

Melissa Washington is an accomplished executive with extensive experience in customer operations and external affairs within the electric power generation industry. As the Senior Vice President and Chief Customer Officer at ComEd, she leads initiatives that enhance customer engagement and operational efficiency. Her career spans over two decades in various leadership roles at ComEd and Exelon, where she has been instrumental in developing customer service strategies and legislative affairs. Melissa holds an MBA with a specialization in Finance and Accounting, which complements her deep understanding of regulatory and financial aspects in the energy sector. Beyond her corporate achievements, she is dedicated to community engagement and fostering relationships with civic organizations. Melissa's leadership is characterized by a commitment to sustainability and innovation in customer service delivery, making her a key figure in the industry's evolution.

Melissa`s contact details

mail

******************@comed.com

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