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Melody Niese

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Melody Niese

Senior Vice President, Customer Operations | Kalkomey Enterprises, LLC

United States

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Melody Niese

Summary

Melody Niese is a seasoned operations strategist with extensive experience in customer experience, financial planning, and project management. With a robust background in the aviation sector and a proven ability to enhance operational performance, she has successfully led significant initiatives that improved service delivery and efficiency. Her passion lies in developing high-performing teams and implementing innovative processes that challenge the status quo. Notably, she has overseen large-scale projects that have generated substantial revenue and operational improvements, including the integration of call center operations during major airline mergers. Melody's leadership has been recognized through awards such as the Fortune Most Powerful Women Next Gen. She continues to drive strategic initiatives that align with business goals and enhance customer satisfaction.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Sustainability

Innovation

Organisational experience

Corporate Experience

Melody Niese

Work Experience

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Senior Vice President, Customer Operations at

Kalkomey Enterprises, LLC

July 2023 - Present

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Vice President Customer Experience at

Kalkomey Enterprises, LLC

November 2021 - Present

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Senior Director, Customer Success at

optin s. r. o.

May 2021 - November 2021

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Independent Contractor at

optin s. r. o.

November 2020 - May 2021

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Managing Director, Base & Strategic Planning at

American Airlines

January 2019 - October 2020

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Managing Director, Line Maintenance Planning & Aircraft Routing at

American Airlines

December 2015 - January 2019

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Managing Director, Reservations Planning & Analysis at

American Airlines

December 2013 - December 2015

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Director, Reservations Planning & Analysis at

American Airlines

June 2011 - December 2013

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Finance Director at

Us Airways America West Airlines

March 2007 - June 2011

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Manager, Performance & Analysis at

Levi Strauss Nederland B.V.

January 2003 - March 2007

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Melody Niese

Education

Frequently Asked Questions about Melody Niese

What is Melody Niese email address?

Melody Niese's primary email address is ************@usairways.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Melody Niese work for?

Melody Niese is a Senior Vice President, Customer Operations at Kalkomey Enterprises, LLC, a company specializing in Business Schools & Computer & Management Training.

Where Melody Niese graduated from?

Melody Niese holds a degree in Finance, General from University of Arizona, Eller College of Management.

How can I directly contact Melody Niese?

To contact Melody Niese directly, you can use the email address ************@usairways.com. Complete contact information is available upon registration with Muraena.

Who is Melody Niese?

Melody Niese is a seasoned operations strategist with extensive experience in customer experience, financial planning, and project management. With a robust background in the aviation sector and a proven ability to enhance operational performance, she has successfully led significant initiatives that improved service delivery and efficiency. Her passion lies in developing high-performing teams and implementing innovative processes that challenge the status quo. Notably, she has overseen large-scale projects that have generated substantial revenue and operational improvements, including the integration of call center operations during major airline mergers. Melody's leadership has been recognized through awards such as the Fortune Most Powerful Women Next Gen. She continues to drive strategic initiatives that align with business goals and enhance customer satisfaction.

Melody`s contact details

mail

************@usairways.com

******@kalkomey.com

Colleagues

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Janet Petersen Cfa

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