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Michael Erbeck
Michael Erbeck
Managing Director, Customer Service | United Airlines , Inc.
Humble, Texas, United States
Michael Erbeck
Summary
Michael Erbeck is a seasoned professional in the airline industry with over a decade of experience at United Airlines, where he currently serves as Managing Director of Customer Service. With a strong background in customer loyalty and employee advocacy, he has a proven track record of enhancing performance management and driving growth. Michael's expertise in Lean Six Sigma and financial controls showcases his commitment to operational excellence. His leadership journey began at Continental Airlines, where he successfully managed large teams and implemented strategic initiatives. A graduate of Daniel Webster College with a degree in Aviation Management, he possesses a unique blend of technical knowledge and practical experience. Michael's passion for leadership development and customer service continues to shape his professional endeavors, making him a valuable asset in the aviation sector.
Michael Erbeck
Work Experience
Managing Director, Customer Service at
United Airlines , Inc.
January 2011 - Present
Director Customer Service at
United Airlines , Inc.
August 2006 - December 2010
Manager of Sales, Service and Training at
United Airlines , Inc.
March 2005 - August 2006
Michael Erbeck
Education
January 1989 - January 1993
Frequently Asked Questions about Michael Erbeck
What is Michael Erbeck email address?
Michael Erbeck's primary email address is *******@united.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Michael Erbeck work for?
Michael Erbeck is a Managing Director, Customer Service at United Airlines , Inc., a company specializing in Nonscheduled Air Transportation.
Where Michael Erbeck graduated from?
Michael Erbeck holds a degree in Aviation Management & Flight Operations from Daniel Webster College.
How can I directly contact Michael Erbeck?
To contact Michael Erbeck directly, you can use the email address *******@united.com. Complete contact information is available upon registration with Muraena.
Who is Michael Erbeck?
Michael Erbeck is a seasoned professional in the airline industry with over a decade of experience at United Airlines, where he currently serves as Managing Director of Customer Service. With a strong background in customer loyalty and employee advocacy, he has a proven track record of enhancing performance management and driving growth. Michael's expertise in Lean Six Sigma and financial controls showcases his commitment to operational excellence. His leadership journey began at Continental Airlines, where he successfully managed large teams and implemented strategic initiatives. A graduate of Daniel Webster College with a degree in Aviation Management, he possesses a unique blend of technical knowledge and practical experience. Michael's passion for leadership development and customer service continues to shape his professional endeavors, making him a valuable asset in the aviation sector.
Michael`s contact details
*******@united.com
Colleagues
President
VP Inflight
Managing Director - Planning & Strategy
Managing Director
Managing Director - Financial Planning & Analysis (Central FP&A)
Managing Director - Customer Advocacy
Vice President and Treasurer
Managing Director State and Local Government Affairs
Managing Director/Corporate Medical Director
Managing Director-SOCC