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Michael Gerrish

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Michael Gerrish

Chief Marketing and Experience Officer (CMXO) | Blue Cross and Blue Shield of Kansas

Lawrence, Kansas, United States

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Michael Gerrish

Summary

Michael Gerrish is a seasoned Chief Marketing and Experience Officer at Blue Cross and Blue Shield of Kansas, where he has successfully led initiatives to enhance customer experience and marketing strategies, achieving the highest Customer Experience Index score in the healthcare industry. With a strong background in advertising and brand management, he has a proven track record of driving significant growth through innovative strategies and team development. Michael's expertise spans across various sectors, including insurance and consulting, allowing him to adapt to diverse business environments effectively. He is also an accomplished author, having published children's stories that promote diversity and inclusion. His leadership style emphasizes clarity, simplification, and a user-centric approach, making him a valuable asset in any organization. Michael's commitment to professional growth is evident through his ongoing education in Customer Experience Management. His passion for storytelling and communication is reflected in both his professional and personal endeavors.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Michael Gerrish

Work Experience

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Chief Marketing and Experience Officer (CMXO) at

Blue Cross and Blue Shield of Kansas

September 2020 - Present

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Vice President of Marketing at

Wellmark, Inc.

January 2020 - August 2020

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Vice President- Customer Experience and Marketing at

Wellmark, Inc.

February 2015 - December 2019

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Vice President, Corporate and Marketing Communications at

WELLMARK

September 2011 - February 2015

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Director, Marketing Communications at

WELLMARK

October 2009 - September 2011

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Store Communications Manager at

Payless

July 2007 - October 2009

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Director of Internal Communications at

Discover Bank

August 2006 - April 2007

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Senior Manager at

Discover Bank

July 2004 - August 2006

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Communications Manager at

Discover Bank

July 2003 - July 2004

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Project Manager at

Discover Global Network

February 2002 - July 2003

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Senior Marketing Associate/ Editor at

Discover Global Network

January 2001 - February 2002

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Marketing Associate at

DISCOVER CARD ADMINISTRADORA DE CARTOES

February 2000 - January 2001

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Account Manager at

SBC Ameritech

January 1999 - January 2000

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Teaching Assistant at

Western Illinois University Foundation

August 1998 - May 1999

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Computer Graphic Designer at

Mediacall Marketing And Advertising

May 1997 - May 1998

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Michael Gerrish

Education

Michigan State University, M.S. Masters Of Science

January 2022 - January 2025

Western Illinois University, Master Of Arts - Ma

January 1997 - January 1999

Western Illinois University, Bachelor Of Arts - Ba

January 1993 - January 1997

Frequently Asked Questions about Michael Gerrish

What is Michael Gerrish email address?

Michael Gerrish's primary email address is ***************@bcbsks.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Michael Gerrish work for?

Michael Gerrish is a Chief Marketing and Experience Officer (CMXO) at Blue Cross and Blue Shield of Kansas, a company specializing in Insurance agents, brokers, & service.

Where Michael Gerrish graduated from?

Michael Gerrish holds a degree in Customer Experience Management from Michigan State University.

How can I directly contact Michael Gerrish?

To contact Michael Gerrish directly, you can use the email address ***************@bcbsks.com. Complete contact information is available upon registration with Muraena.

Who is Michael Gerrish?

Michael Gerrish is a seasoned Chief Marketing and Experience Officer at Blue Cross and Blue Shield of Kansas, where he has successfully led initiatives to enhance customer experience and marketing strategies, achieving the highest Customer Experience Index score in the healthcare industry. With a strong background in advertising and brand management, he has a proven track record of driving significant growth through innovative strategies and team development. Michael's expertise spans across various sectors, including insurance and consulting, allowing him to adapt to diverse business environments effectively. He is also an accomplished author, having published children's stories that promote diversity and inclusion. His leadership style emphasizes clarity, simplification, and a user-centric approach, making him a valuable asset in any organization. Michael's commitment to professional growth is evident through his ongoing education in Customer Experience Management. His passion for storytelling and communication is reflected in both his professional and personal endeavors.

Michael`s contact details

mail

***************@bcbsks.com

********@wellmark.com

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