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Michael Gerrish
Michael Gerrish
Chief Marketing and Experience Officer (CMXO) | Blue Cross and Blue Shield of Kansas
Lawrence, Kansas, United States
Michael Gerrish
Summary
Michael Gerrish is a seasoned Chief Marketing and Experience Officer at Blue Cross and Blue Shield of Kansas, where he has successfully led initiatives to enhance customer experience and marketing strategies, achieving the highest Customer Experience Index score in the healthcare industry. With a strong background in advertising and brand management, he has a proven track record of driving significant growth through innovative strategies and team development. Michael's expertise spans across various sectors, including insurance and consulting, allowing him to adapt to diverse business environments effectively. He is also an accomplished author, having published children's stories that promote diversity and inclusion. His leadership style emphasizes clarity, simplification, and a user-centric approach, making him a valuable asset in any organization. Michael's commitment to professional growth is evident through his ongoing education in Customer Experience Management. His passion for storytelling and communication is reflected in both his professional and personal endeavors.
Michael Gerrish
Work Experience
Chief Marketing and Experience Officer (CMXO) at
Blue Cross and Blue Shield of Kansas
September 2020 - Present
Vice President of Marketing at
Wellmark, Inc.
January 2020 - August 2020
Vice President- Customer Experience and Marketing at
Wellmark, Inc.
February 2015 - December 2019
Vice President, Corporate and Marketing Communications at
WELLMARK
September 2011 - February 2015
Director, Marketing Communications at
WELLMARK
October 2009 - September 2011
Store Communications Manager at
Payless
July 2007 - October 2009
Director of Internal Communications at
Discover Bank
August 2006 - April 2007
Senior Manager at
Discover Bank
July 2004 - August 2006
Communications Manager at
Discover Bank
July 2003 - July 2004
Project Manager at
Discover Global Network
February 2002 - July 2003
Senior Marketing Associate/ Editor at
Discover Global Network
January 2001 - February 2002
Marketing Associate at
DISCOVER CARD ADMINISTRADORA DE CARTOES
February 2000 - January 2001
Account Manager at
SBC Ameritech
January 1999 - January 2000
Teaching Assistant at
Western Illinois University Foundation
August 1998 - May 1999
Computer Graphic Designer at
Mediacall Marketing And Advertising
May 1997 - May 1998
Michael Gerrish
Education
Michigan State University, M.S. Masters Of Science
January 2022 - January 2025
Western Illinois University, Master Of Arts - Ma
January 1997 - January 1999
Western Illinois University, Bachelor Of Arts - Ba
January 1993 - January 1997
Frequently Asked Questions about Michael Gerrish
What is Michael Gerrish email address?
Michael Gerrish's primary email address is ***************@bcbsks.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Michael Gerrish work for?
Michael Gerrish is a Chief Marketing and Experience Officer (CMXO) at Blue Cross and Blue Shield of Kansas, a company specializing in Insurance agents, brokers, & service.
Where Michael Gerrish graduated from?
Michael Gerrish holds a degree in Customer Experience Management from Michigan State University.
How can I directly contact Michael Gerrish?
To contact Michael Gerrish directly, you can use the email address ***************@bcbsks.com. Complete contact information is available upon registration with Muraena.
Who is Michael Gerrish?
Michael Gerrish is a seasoned Chief Marketing and Experience Officer at Blue Cross and Blue Shield of Kansas, where he has successfully led initiatives to enhance customer experience and marketing strategies, achieving the highest Customer Experience Index score in the healthcare industry. With a strong background in advertising and brand management, he has a proven track record of driving significant growth through innovative strategies and team development. Michael's expertise spans across various sectors, including insurance and consulting, allowing him to adapt to diverse business environments effectively. He is also an accomplished author, having published children's stories that promote diversity and inclusion. His leadership style emphasizes clarity, simplification, and a user-centric approach, making him a valuable asset in any organization. Michael's commitment to professional growth is evident through his ongoing education in Customer Experience Management. His passion for storytelling and communication is reflected in both his professional and personal endeavors.
Michael`s contact details
***************@bcbsks.com
********@wellmark.com
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