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Michael Hargis
Michael Hargis
Chief Operating Officer | GoHealth
Phoenix, Arizona, United States
Michael Hargis
Summary
Michael Hargis is a seasoned Senior Global Sales and Operations Executive with a strong track record in building and leading customer support organizations for global enterprises. He has successfully opened and managed over 35 high-volume consumer support centers, showcasing his expertise in service segmentation and customer experience management. With a focus on employee engagement and development, Michael has driven significant improvements in both customer satisfaction and retention rates. His leadership philosophy is influenced by Jack Welch's principles, emphasizing energy and accountability. Michael's diverse experience spans across various industries, including insurance, technology, and banking, and he has held multiple executive roles, including Chief Operating Officer at GoHealth. He is passionate about leveraging data analytics to enhance customer journeys and operational efficiency, making him a valuable asset in any organization.
Michael Hargis
Work Experience
Chief Operating Officer at
GoHealth
July 2023 - Present
Chief Experience Officer at
GoHealth
January 2022 - July 2023
Chief Experience Officer | Partner at
TheKey
January 2019 - January 2021
SVP, Global Customer Success and Inside Sales at
NortonLifeLock
January 2017 - January 2019
SVP, Member Services, Consumer Sales and Business Operations at
International Due Diligence Organization
January 2013 - January 2017
VP, Global Customer Success and Operations at
CareerBuilder
January 2002 - January 2013
Director of Customer Success at
HEADHUNTER.NET
January 2000 - January 2002
Customer Success Manager at
HEADHUNTER.NET
January 1999 - January 2002
Various Frontline Leadership Roles: Customer Success, Credit Underwriting, and Marketing at
GE Capital
January 1991 - January 1999
Michael Hargis
Education
Wharton School
January 2008 - January 2014
Kellogg School of Management, Master Of Business Administration (M.B.A.)
January 2006 - January 2008
Thomas More University, Bachelor Of Business Administration (B.B.A.)
January 1993 - January 1997
Frequently Asked Questions about Michael Hargis
What is Michael Hargis email address?
Michael Hargis's primary email address is *******@ibm.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Michael Hargis work for?
Michael Hargis is a Chief Operating Officer at GoHealth, a company specializing in Insurance agents, brokers, & service.
Where Michael Hargis graduated from?
Michael Hargis holds a degree in Post Mba Education from Wharton School.
How can I directly contact Michael Hargis?
To contact Michael Hargis directly, you can use the email address *******@ibm.com. Complete contact information is available upon registration with Muraena.
Who is Michael Hargis?
Michael Hargis is a seasoned Senior Global Sales and Operations Executive with a strong track record in building and leading customer support organizations for global enterprises. He has successfully opened and managed over 35 high-volume consumer support centers, showcasing his expertise in service segmentation and customer experience management. With a focus on employee engagement and development, Michael has driven significant improvements in both customer satisfaction and retention rates. His leadership philosophy is influenced by Jack Welch's principles, emphasizing energy and accountability. Michael's diverse experience spans across various industries, including insurance, technology, and banking, and he has held multiple executive roles, including Chief Operating Officer at GoHealth. He is passionate about leveraging data analytics to enhance customer journeys and operational efficiency, making him a valuable asset in any organization.
Michael`s contact details
*******@ibm.com
*******@homecareassistance.com
**************@lifelock.com
*******@gohealth.com
Colleagues
School Board Member
VP of Software Engineering
Vice President of Business Development & Carrier Relations
Chief People Officer
SVP of Sales
Vice President, Consumer Experience
Vice President, Revenue Strategy
VP Legal & Chief Compliance Counsel
Chief Marketing Officer @ GoHealth (NASDAQ: GOCO)
Chief Strategy Officer