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Michael Hargis

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Michael Hargis

Chief Operating Officer | GoHealth

Phoenix, Arizona, United States

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Michael Hargis

Summary

Michael Hargis is a seasoned Senior Global Sales and Operations Executive with a strong track record in building and leading customer support organizations for global enterprises. He has successfully opened and managed over 35 high-volume consumer support centers, showcasing his expertise in service segmentation and customer experience management. With a focus on employee engagement and development, Michael has driven significant improvements in both customer satisfaction and retention rates. His leadership philosophy is influenced by Jack Welch's principles, emphasizing energy and accountability. Michael's diverse experience spans across various industries, including insurance, technology, and banking, and he has held multiple executive roles, including Chief Operating Officer at GoHealth. He is passionate about leveraging data analytics to enhance customer journeys and operational efficiency, making him a valuable asset in any organization.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Michael Hargis

Work Experience

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Chief Operating Officer at

GoHealth

July 2023 - Present

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Chief Experience Officer at

GoHealth

January 2022 - July 2023

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Chief Experience Officer | Partner at

TheKey

January 2019 - January 2021

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SVP, Global Customer Success and Inside Sales at

NortonLifeLock

January 2017 - January 2019

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SVP, Member Services, Consumer Sales and Business Operations at

International Due Diligence Organization

January 2013 - January 2017

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VP, Global Customer Success and Operations at

CareerBuilder

January 2002 - January 2013

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Director of Customer Success at

HEADHUNTER.NET

January 2000 - January 2002

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Customer Success Manager at

HEADHUNTER.NET

January 1999 - January 2002

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Various Frontline Leadership Roles: Customer Success, Credit Underwriting, and Marketing at

GE Capital

January 1991 - January 1999

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Michael Hargis

Education

Wharton School

January 2008 - January 2014

Kellogg School of Management, Master Of Business Administration (M.B.A.)

January 2006 - January 2008

Thomas More University, Bachelor Of Business Administration (B.B.A.)

January 1993 - January 1997

Frequently Asked Questions about Michael Hargis

What is Michael Hargis email address?

Michael Hargis's primary email address is *******@ibm.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Michael Hargis work for?

Michael Hargis is a Chief Operating Officer at GoHealth, a company specializing in Insurance agents, brokers, & service.

Where Michael Hargis graduated from?

Michael Hargis holds a degree in Post Mba Education from Wharton School.

How can I directly contact Michael Hargis?

To contact Michael Hargis directly, you can use the email address *******@ibm.com. Complete contact information is available upon registration with Muraena.

Who is Michael Hargis?

Michael Hargis is a seasoned Senior Global Sales and Operations Executive with a strong track record in building and leading customer support organizations for global enterprises. He has successfully opened and managed over 35 high-volume consumer support centers, showcasing his expertise in service segmentation and customer experience management. With a focus on employee engagement and development, Michael has driven significant improvements in both customer satisfaction and retention rates. His leadership philosophy is influenced by Jack Welch's principles, emphasizing energy and accountability. Michael's diverse experience spans across various industries, including insurance, technology, and banking, and he has held multiple executive roles, including Chief Operating Officer at GoHealth. He is passionate about leveraging data analytics to enhance customer journeys and operational efficiency, making him a valuable asset in any organization.

Michael`s contact details

mail

*******@ibm.com

*******@homecareassistance.com

**************@lifelock.com

*******@gohealth.com

Colleagues

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Opi Akuffo

School Board Member

Simon Wenmouth

VP of Software Engineering

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Peter Filippini

Vice President of Business Development & Carrier Relations

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Alison Moriarty

Chief People Officer

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Rommie Swade

SVP of Sales

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Michele Lodl

Vice President, Consumer Experience

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Mike Shaw

Vice President, Revenue Strategy

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Stephanie Everts

VP Legal & Chief Compliance Counsel

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Steve Moffat

Chief Marketing Officer @ GoHealth (NASDAQ: GOCO)

Shane Cruz

Chief Strategy Officer

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