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Michael Mack

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Michael Mack

Senior Vice President Operations | Radius Global Solutions LLC

Orlando, Florida, United States

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Michael Mack

Summary

Michael Mack is a seasoned BPO professional with over 20 years of experience in various sectors including Retail, Financial Services, and Telecommunications. Currently serving as the Senior Vice President of Operations at Radius Global Solutions LLC, he has a proven track record in enhancing customer experience and operational efficiencies. Michael has held significant leadership roles, overseeing large contact centers and driving strategic initiatives that align with business objectives. His expertise spans customer relationship management, workforce management, and process improvement. A graduate of Western Michigan University, he combines academic knowledge with practical insights to foster innovation in business operations. Michael's ability to adapt to changing market dynamics and his commitment to team development make him a valuable asset in any organization.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Michael Mack

Work Experience

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Senior Vice President Operations at

Radius Global Solutions LLC

April 2019 - Present

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VP/GM Call Center Operations at

Radius Global Solutions LLC

August 2011 - April 2019

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Director of Call Center Operations at

Radius Global Solutions LLC

January 2006 - July 2011

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Site Director at

West Technology Group, LLC

January 1998 - January 2005

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Michael Mack

Education

Western Michigan University, Bachelors Of Business Administration

Frequently Asked Questions about Michael Mack

What is Michael Mack email address?

Michael Mack's primary email address is ************@radiusgs.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Michael Mack work for?

Michael Mack is a Senior Vice President Operations at Radius Global Solutions LLC, a company specializing in Management, Scientific, & Technical Consulting Services.

Where Michael Mack graduated from?

Michael Mack holds a degree in Business, Marketing from Western Michigan University.

How can I directly contact Michael Mack?

To contact Michael Mack directly, you can use the email address ************@radiusgs.com. Complete contact information is available upon registration with Muraena.

Who is Michael Mack?

Michael Mack is a seasoned BPO professional with over 20 years of experience in various sectors including Retail, Financial Services, and Telecommunications. Currently serving as the Senior Vice President of Operations at Radius Global Solutions LLC, he has a proven track record in enhancing customer experience and operational efficiencies. Michael has held significant leadership roles, overseeing large contact centers and driving strategic initiatives that align with business objectives. His expertise spans customer relationship management, workforce management, and process improvement. A graduate of Western Michigan University, he combines academic knowledge with practical insights to foster innovation in business operations. Michael's ability to adapt to changing market dynamics and his commitment to team development make him a valuable asset in any organization.

Michael`s contact details

mail

************@radiusgs.com

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Lance Black

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