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Michael Shonk
Michael Shonk
Vice President - Workforce Management | GreenSky®
Akron, Ohio, United States
Michael Shonk
Summary
Michael Shonk is a seasoned professional with over 25 years of experience in workforce management and contact center operations. Currently serving as Vice President at GreenSky, he is known for his servant leadership style and a strong focus on analytics and client services. He has a proven track record in leading large teams and driving performance metrics that significantly impact organizational success. Michael's expertise spans a wide range of areas including account management, digital marketing, and customer experience. He holds a Bachelor of Business Administration in Accounting from Kent State University. His passion for automation and innovative solutions positions him as a forward-thinking leader in the consulting industry. Michael is committed to fostering collaboration across cross-functional teams to achieve superior results.
Michael Shonk
Work Experience
Vice President - Workforce Management at
GreenSky®
July 2021 - Present
Sr. Director of Workforce Management at
GreenSky®
December 2019 - July 2021
Vice President at
InfoCision Management Corporation
April 2014 - December 2019
Vice President - Commercial Operations at
InfoCision Management Corporation
January 2013 - April 2014
Vice President - Marketing at
InfoCision Management Corporation
October 2008 - January 2013
Vice President Operations at
InfoCision Management Corporation
June 2002 - October 2008
Director at
InfoCision Management Corporation
October 1995 - June 2002
Michael Shonk
Education
Kent State University, Bachelor Of Business Administration (B.B.A.)
January 1989 - January 1993
January 1986 - January 1988
Orrville high school
January 1982 - January 1986
Frequently Asked Questions about Michael Shonk
What is Michael Shonk email address?
Michael Shonk's primary email address is *************@infocision.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Michael Shonk work for?
Michael Shonk is a Vice President - Workforce Management at GreenSky®.
Where Michael Shonk graduated from?
Michael Shonk holds a degree in Accounting from Kent State University.
How can I directly contact Michael Shonk?
To contact Michael Shonk directly, you can use the email address *************@infocision.com. Complete contact information is available upon registration with Muraena.
Who is Michael Shonk?
Michael Shonk is a seasoned professional with over 25 years of experience in workforce management and contact center operations. Currently serving as Vice President at GreenSky, he is known for his servant leadership style and a strong focus on analytics and client services. He has a proven track record in leading large teams and driving performance metrics that significantly impact organizational success. Michael's expertise spans a wide range of areas including account management, digital marketing, and customer experience. He holds a Bachelor of Business Administration in Accounting from Kent State University. His passion for automation and innovative solutions positions him as a forward-thinking leader in the consulting industry. Michael is committed to fostering collaboration across cross-functional teams to achieve superior results.
Michael`s contact details
*************@infocision.com
*************@greensky.com
*************@greenskycredit.com
Colleagues
Vice President Strategic Relations
SVP of Software Engineering
Chief Product Officer
Vice President of Product Management
Vice President Operations
Vice President of Sales
SVP of Collections and Recovery
CEO
Vice President Strategic Finance & Transformation
Vice President - Home Improvement Credit Strategy at GreenSky®