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Michael Shonk

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Michael Shonk

Vice President - Workforce Management | GreenSky®

Akron, Ohio, United States

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Michael Shonk

Summary

Michael Shonk is a seasoned professional with over 25 years of experience in workforce management and contact center operations. Currently serving as Vice President at GreenSky, he is known for his servant leadership style and a strong focus on analytics and client services. He has a proven track record in leading large teams and driving performance metrics that significantly impact organizational success. Michael's expertise spans a wide range of areas including account management, digital marketing, and customer experience. He holds a Bachelor of Business Administration in Accounting from Kent State University. His passion for automation and innovative solutions positions him as a forward-thinking leader in the consulting industry. Michael is committed to fostering collaboration across cross-functional teams to achieve superior results.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Michael Shonk

Work Experience

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Vice President - Workforce Management at

GreenSky®

July 2021 - Present

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Sr. Director of Workforce Management at

GreenSky®

December 2019 - July 2021

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Vice President at

InfoCision Management Corporation

April 2014 - December 2019

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Vice President - Commercial Operations at

InfoCision Management Corporation

January 2013 - April 2014

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Vice President - Marketing at

InfoCision Management Corporation

October 2008 - January 2013

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Vice President Operations at

InfoCision Management Corporation

June 2002 - October 2008

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Director at

InfoCision Management Corporation

October 1995 - June 2002

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Michael Shonk

Education

Kent State University, Bachelor Of Business Administration (B.B.A.)

January 1989 - January 1993

University of Mount Union

January 1986 - January 1988

Orrville high school

January 1982 - January 1986

Frequently Asked Questions about Michael Shonk

What is Michael Shonk email address?

Michael Shonk's primary email address is *************@infocision.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Michael Shonk work for?

Michael Shonk is a Vice President - Workforce Management at GreenSky®.

Where Michael Shonk graduated from?

Michael Shonk holds a degree in Accounting from Kent State University.

How can I directly contact Michael Shonk?

To contact Michael Shonk directly, you can use the email address *************@infocision.com. Complete contact information is available upon registration with Muraena.

Who is Michael Shonk?

Michael Shonk is a seasoned professional with over 25 years of experience in workforce management and contact center operations. Currently serving as Vice President at GreenSky, he is known for his servant leadership style and a strong focus on analytics and client services. He has a proven track record in leading large teams and driving performance metrics that significantly impact organizational success. Michael's expertise spans a wide range of areas including account management, digital marketing, and customer experience. He holds a Bachelor of Business Administration in Accounting from Kent State University. His passion for automation and innovative solutions positions him as a forward-thinking leader in the consulting industry. Michael is committed to fostering collaboration across cross-functional teams to achieve superior results.

Michael`s contact details

mail

*************@infocision.com

*************@greensky.com

*************@greenskycredit.com

Colleagues

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Stefan Woulfin

Chief Product Officer

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Peter Naclerio

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Ethan Reiter Cfa

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Reid Benjamin

Vice President of Sales

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Scott Fredey

SVP of Collections and Recovery

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Michelle Ridge Cpa

Vice President Strategic Finance & Transformation

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Nicholas Payne

Vice President - Home Improvement Credit Strategy at GreenSky®

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