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Michelle Larose Cook

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Michelle Larose Cook

Vice President, NA Customer Success | Acoustic

Kennesaw, Georgia, United States

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Michelle Larose Cook

Summary

Michelle Larose Cook is a seasoned Customer Success and Sales Manager with over 25 years of experience in the management, scientific, and technical consulting services industry. Currently serving as Vice President of Customer Success at Acoustic, she has a proven track record of exceeding sales and customer success objectives. Michelle is passionate about building high-performing teams that prioritize client success while driving revenue growth. She has successfully managed large teams at IBM, focusing on customer retention and expansion strategies. Her expertise spans across various domains including cloud computing, SaaS, and strategic partnerships. Michelle is also recognized for her leadership skills, having coached and retained top talent in her teams. An advocate for customer-centric approaches, she has played a significant role in fostering long-lasting relationships with clients. With a strong educational background in Economics from Stonehill College, she combines analytical skills with her extensive experience to deliver exceptional results.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Industry-specific interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Michelle Larose Cook

Work Experience

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Vice President, NA Customer Success at

Acoustic

January 2024 - Present

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Senior Director of Customer Success at

Acoustic

July 2019 - January 2024

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Manager - Customer Success for IBM Watson Customer Engagement at

International Business Machines Corporation (IBM)

April 2014 - July 2019

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Territory Sales Manager: General Business East at

Ibm

January 2013 - April 2014

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Tivoli Software Sales Manager - West Region at

International Business Machines Corporation (IBM)

January 2008 - December 2012

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Tivoli and ASL Partner Sales Manager at

International Business Machines Corporation (IBM)

January 2010 - February 2011

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Software Business Development Manager (BDR) for Business Partners at

International Business Machines Corporation (IBM)

January 2009 - December 2009

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Cross Brand Software Sales Manager at

International Business Machines Corporation (IBM)

January 2006 - December 2007

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Americas Inside Software Sales Skills Coordinator at

International Business Machines Corporation (IBM)

January 2005 - December 2005

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zSeries WebSphere Sales Specialist and Team Lead at

International Business Machines Corporation (IBM)

January 2003 - December 2004

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Software Account Manager (SAM) at

International Business Machines Corporation (IBM)

August 2000 - December 2002

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Michelle Larose Cook

Education

Stonehill College, Bachelor Of Arts (Ba)

January 1992 - January 1996

South High in Worcester, MA

January 1988 - January 1992

Frequently Asked Questions about Michelle Larose Cook

What is Michelle Larose Cook email address?

Michelle Larose Cook's primary email address is *************@acoustic.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Michelle Larose Cook work for?

Michelle Larose Cook is a Vice President, NA Customer Success at Acoustic, a company specializing in Prepackaged software.

Where Michelle Larose Cook graduated from?

Michelle Larose Cook holds a degree in Economics from Stonehill College.

How can I directly contact Michelle Larose Cook?

To contact Michelle Larose Cook directly, you can use the email address *************@acoustic.com. Complete contact information is available upon registration with Muraena.

Who is Michelle Larose Cook?

Michelle Larose Cook is a seasoned Customer Success and Sales Manager with over 25 years of experience in the management, scientific, and technical consulting services industry. Currently serving as Vice President of Customer Success at Acoustic, she has a proven track record of exceeding sales and customer success objectives. Michelle is passionate about building high-performing teams that prioritize client success while driving revenue growth. She has successfully managed large teams at IBM, focusing on customer retention and expansion strategies. Her expertise spans across various domains including cloud computing, SaaS, and strategic partnerships. Michelle is also recognized for her leadership skills, having coached and retained top talent in her teams. An advocate for customer-centric approaches, she has played a significant role in fostering long-lasting relationships with clients. With a strong educational background in Economics from Stonehill College, she combines analytical skills with her extensive experience to deliver exceptional results.

Michelle`s contact details

mail

*************@acoustic.com

Colleagues

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Blake Reed

Vice President Of Engineering

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Tim Francis

Chief Customer Advocate

Sammy Chow

VP, Customer Support

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Scott Opiela

Chief Marketing Officer

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Sofia Arrambide

VP & General Manager, Latin America

Atul Gupta

Vice President Finance

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Darryl Bolduc

VP, Product

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Elmer Lai

Chief Financial Officer

John Story

Chief Legal Officer

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Christine Grossmann Pota

Group Vice President

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