Directory
>
Michelle Maccarthy
Michelle Maccarthy
Global Vice President, Customer Experience | Unit4
Chicago, Illinois, United States
Michelle Maccarthy
Summary
Michelle Maccarthy is a seasoned executive with extensive experience in customer experience and success management across various industries. As the Global VP of Customer Experience at Unit4, she leads a dedicated team focused on enhancing customer satisfaction and driving value through innovative software solutions. Michelle's career trajectory includes significant roles at Flexera and Vibes, where she honed her skills in managing customer relationships and implementing strategic initiatives. With a strong academic background, including an Executive MBA from Fordham University, she combines her knowledge with a passion for mentoring and team development. Outside of work, Michelle enjoys family time, baking, and exploring new places, reflecting her well-rounded personal interests. Her commitment to fostering meaningful connections is evident in both her professional and personal endeavors.
Michelle Maccarthy
Work Experience
Global Vice President, Customer Experience at
Unit4
March 2023 - Present
VP, Global Head of Customer Success at Unit4 at
Unit4
September 2020 - March 2023
Global VP, Customer Success at
Flexera
January 2020 - September 2020
VP, Customer Success, North America at
Flexera
December 2018 - December 2019
VP, Customer Success at
Vibes
April 2017 - November 2018
Sr. Director, Customer Success at
Vibes
July 2015 - April 2017
Director at
Vibes
January 2014 - June 2015
Associate Director at
Vibes
March 2013 - December 2013
Sr. Manager at
Vibes
February 2012 - March 2013
Senior Manager, Online Marketing, Social (CRM) at
Sears
August 2010 - February 2012
Manager, Marketing Planning (CRM) at
Sears
June 2009 - July 2010
Marketing Project Manager at
Fordham University
July 2007 - May 2009
Marketing Promotions Manager at
Bed Bath & Beyond
November 2006 - June 2007
Creative Services Account Executive at
Lord + Taylor
January 2006 - October 2006
Marketing Planning Specialist at
JOANN Stores
June 2004 - December 2005
Account Coordinator at
Doner
May 2003 - June 2004
Michelle Maccarthy
Education
Fordham University, Master Of Business Administration - Mba Gabelli School Of Business
Miami University, Bachelor Of Science In Business Administration
Richmond Heights high school, High School Diploma
Frequently Asked Questions about Michelle Maccarthy
What is Michelle Maccarthy email address?
Michelle Maccarthy's primary email address is ******************@unit4.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Michelle Maccarthy work for?
Michelle Maccarthy is a Global Vice President, Customer Experience at Unit4, a company specializing in Custom computer programming services.
Where Michelle Maccarthy graduated from?
Michelle Maccarthy holds a degree in Global Management from Fordham University.
How can I directly contact Michelle Maccarthy?
To contact Michelle Maccarthy directly, you can use the email address ******************@unit4.com. Complete contact information is available upon registration with Muraena.
Who is Michelle Maccarthy?
Michelle Maccarthy is a seasoned executive with extensive experience in customer experience and success management across various industries. As the Global VP of Customer Experience at Unit4, she leads a dedicated team focused on enhancing customer satisfaction and driving value through innovative software solutions. Michelle's career trajectory includes significant roles at Flexera and Vibes, where she honed her skills in managing customer relationships and implementing strategic initiatives. With a strong academic background, including an Executive MBA from Fordham University, she combines her knowledge with a passion for mentoring and team development. Outside of work, Michelle enjoys family time, baking, and exploring new places, reflecting her well-rounded personal interests. Her commitment to fostering meaningful connections is evident in both her professional and personal endeavors.
Michelle`s contact details
******************@unit4.com
Colleagues
Vice President SaaS Operations
Vice President Spain, Portugal & LATAM
VP Transformation CPTO
Chief Product and Technology Officer
VP, Global Partners
VP Global Engineering
Chief Information Security Officer (CISO)
Chief Data Officer
Chief consultant