Directory

>

Michelle Maccarthy

Michelle Maccarthy

Global Vice President, Customer Experience | Unit4

Chicago, Illinois, United States

View contact details (it's free)

Michelle Maccarthy

Summary

Michelle Maccarthy is a seasoned executive with extensive experience in customer experience and success management across various industries. As the Global VP of Customer Experience at Unit4, she leads a dedicated team focused on enhancing customer satisfaction and driving value through innovative software solutions. Michelle's career trajectory includes significant roles at Flexera and Vibes, where she honed her skills in managing customer relationships and implementing strategic initiatives. With a strong academic background, including an Executive MBA from Fordham University, she combines her knowledge with a passion for mentoring and team development. Outside of work, Michelle enjoys family time, baking, and exploring new places, reflecting her well-rounded personal interests. Her commitment to fostering meaningful connections is evident in both her professional and personal endeavors.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Michelle Maccarthy

Work Experience

company logo

Global Vice President, Customer Experience at

Unit4

March 2023 - Present

company logo

VP, Global Head of Customer Success at Unit4 at

Unit4

September 2020 - March 2023

company logo

Global VP, Customer Success at

Flexera

January 2020 - September 2020

company logo

VP, Customer Success, North America at

Flexera

December 2018 - December 2019

company logo

VP, Customer Success at

Vibes

April 2017 - November 2018

company logo

Sr. Director, Customer Success at

Vibes

July 2015 - April 2017

company logo

Director at

Vibes

January 2014 - June 2015

company logo

Associate Director at

Vibes

March 2013 - December 2013

company logo

Sr. Manager at

Vibes

February 2012 - March 2013

company logo

Senior Manager, Online Marketing, Social (CRM) at

Sears

August 2010 - February 2012

company logo

Manager, Marketing Planning (CRM) at

Sears

June 2009 - July 2010

company logo

Marketing Project Manager at

Fordham University

July 2007 - May 2009

company logo

Marketing Promotions Manager at

Bed Bath & Beyond

November 2006 - June 2007

company logo

Creative Services Account Executive at

Lord + Taylor

January 2006 - October 2006

company logo

Marketing Planning Specialist at

JOANN Stores

June 2004 - December 2005

company logo

Account Coordinator at

Doner

May 2003 - June 2004

Logos provided by Logo.dev

Michelle Maccarthy

Education

Fordham University, Master Of Business Administration - Mba Gabelli School Of Business

Miami University, Bachelor Of Science In Business Administration

Richmond Heights high school, High School Diploma

Frequently Asked Questions about Michelle Maccarthy

What is Michelle Maccarthy email address?

Michelle Maccarthy's primary email address is ******************@unit4.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Michelle Maccarthy work for?

Michelle Maccarthy is a Global Vice President, Customer Experience at Unit4, a company specializing in Custom computer programming services.

Where Michelle Maccarthy graduated from?

Michelle Maccarthy holds a degree in Global Management from Fordham University.

How can I directly contact Michelle Maccarthy?

To contact Michelle Maccarthy directly, you can use the email address ******************@unit4.com. Complete contact information is available upon registration with Muraena.

Who is Michelle Maccarthy?

Michelle Maccarthy is a seasoned executive with extensive experience in customer experience and success management across various industries. As the Global VP of Customer Experience at Unit4, she leads a dedicated team focused on enhancing customer satisfaction and driving value through innovative software solutions. Michelle's career trajectory includes significant roles at Flexera and Vibes, where she honed her skills in managing customer relationships and implementing strategic initiatives. With a strong academic background, including an Executive MBA from Fordham University, she combines her knowledge with a passion for mentoring and team development. Outside of work, Michelle enjoys family time, baking, and exploring new places, reflecting her well-rounded personal interests. Her commitment to fostering meaningful connections is evident in both her professional and personal endeavors.

Michelle`s contact details

mail

******************@unit4.com

Colleagues

avatar
Benny Walløe

Vice President SaaS Operations

José Miguel Sánchez Jiménez

Vice President Spain, Portugal & LATAM

avatar
Arantzazu Bueno

VP Transformation CPTO

avatar
Claus Jepsen

Chief Product and Technology Officer

avatar
Jonny Bryan

VP, Global Partners

avatar
Johan Söderberg

VP Global Engineering

avatar
Tom Ascroft

Chief Information Security Officer (CISO)

Pankaj Malav

Chief Data Officer

avatar
Anders Edvard Snildal

Chief consultant

View Contact details (it's free)
Request Profile Removal