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Michelle Smart

Michelle Smart

Chief Customer Care Officer | ezCater

Boston, Massachusetts, United States

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Michelle Smart

Summary

Michelle Smart is a seasoned Chief Customer Care Officer at ezCater, with a robust background in customer experience and business transformation. With over 20 years of experience, she has excelled in various leadership roles across multiple industries, including retail and healthcare. Michelle is known for her ability to build strong relationships and foster collaboration, which has resulted in significant improvements in customer loyalty and operational efficiency. Her entrepreneurial approach to leadership has made her a trusted advisor to executive management, enabling her to drive progressive change within organizations. Michelle's expertise spans strategic planning, organizational transformation, and technology integration, making her a key player in the success of Fortune 1000 companies. She is passionate about nurturing talent within her teams, allowing them to thrive and exceed their goals. Michelle holds a Bachelor of Science in Business Studies with a specialization in Organizational Leadership from Southern New Hampshire University.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Michelle Smart

Work Experience

💼

Chief Customer Care Officer at

ezCater

October 2022 - Present

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VP Caterer Operations at

ezCater

April 2018 - Present

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Customer Experience Executive at

Seeking Next Leadership Opportunity

January 2017 - March 2018

company logo

SVP Global Business Solutions at

RR Donnelley

January 2010 - January 2017

company logo

SVP Customer Integration Services at

RR Donnelley

January 2008 - January 2010

company logo

SVP Organizational Integration - Acquisitions at

RR Donnelley

January 2006 - January 2008

company logo

SVP Information Architecture at

RR Donnelley

January 2000 - January 2006

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VP Customer-Facing Systems/PMO at

RR Donnelley Moore

January 1998 - January 2000

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Director IT, Operational Systems at

RR Donnelley Moore

January 1997 - January 1998

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Software Development Manager at

RR Donnelley Moore

January 1996 - January 1998

company logo

Software Engineer at

Digital Equipment

January 1984 - January 1996

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Michelle Smart

Education

Southern New Hampshire University, Bachelor Of Science (Bs)

January 2014 - January 2017

Frequently Asked Questions about Michelle Smart

What is Michelle Smart email address?

Michelle Smart's primary email address is ******@ezcater.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Michelle Smart work for?

Michelle Smart is a Chief Customer Care Officer at ezCater, a company specializing in Prepackaged software.

Where Michelle Smart graduated from?

Michelle Smart holds a degree in Business Studies In Organizational Leadership from Southern New Hampshire University.

How can I directly contact Michelle Smart?

To contact Michelle Smart directly, you can use the email address ******@ezcater.com. Complete contact information is available upon registration with Muraena.

Who is Michelle Smart?

Michelle Smart is a seasoned Chief Customer Care Officer at ezCater, with a robust background in customer experience and business transformation. With over 20 years of experience, she has excelled in various leadership roles across multiple industries, including retail and healthcare. Michelle is known for her ability to build strong relationships and foster collaboration, which has resulted in significant improvements in customer loyalty and operational efficiency. Her entrepreneurial approach to leadership has made her a trusted advisor to executive management, enabling her to drive progressive change within organizations. Michelle's expertise spans strategic planning, organizational transformation, and technology integration, making her a key player in the success of Fortune 1000 companies. She is passionate about nurturing talent within her teams, allowing them to thrive and exceed their goals. Michelle holds a Bachelor of Science in Business Studies with a specialization in Organizational Leadership from Southern New Hampshire University.

Michelle`s contact details

mail

******@ezcater.com

**************@rrd.com

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