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Michelle Smart
Michelle Smart
Chief Customer Care Officer | ezCater
Boston, Massachusetts, United States
Michelle Smart
Summary
Michelle Smart is a seasoned Chief Customer Care Officer at ezCater, with a robust background in customer experience and business transformation. With over 20 years of experience, she has excelled in various leadership roles across multiple industries, including retail and healthcare. Michelle is known for her ability to build strong relationships and foster collaboration, which has resulted in significant improvements in customer loyalty and operational efficiency. Her entrepreneurial approach to leadership has made her a trusted advisor to executive management, enabling her to drive progressive change within organizations. Michelle's expertise spans strategic planning, organizational transformation, and technology integration, making her a key player in the success of Fortune 1000 companies. She is passionate about nurturing talent within her teams, allowing them to thrive and exceed their goals. Michelle holds a Bachelor of Science in Business Studies with a specialization in Organizational Leadership from Southern New Hampshire University.
Michelle Smart
Work Experience
Chief Customer Care Officer at
ezCater
October 2022 - Present
VP Caterer Operations at
ezCater
April 2018 - Present
Customer Experience Executive at
Seeking Next Leadership Opportunity
January 2017 - March 2018
SVP Global Business Solutions at
RR Donnelley
January 2010 - January 2017
SVP Customer Integration Services at
RR Donnelley
January 2008 - January 2010
SVP Organizational Integration - Acquisitions at
RR Donnelley
January 2006 - January 2008
SVP Information Architecture at
RR Donnelley
January 2000 - January 2006
VP Customer-Facing Systems/PMO at
RR Donnelley Moore
January 1998 - January 2000
Director IT, Operational Systems at
RR Donnelley Moore
January 1997 - January 1998
Software Development Manager at
RR Donnelley Moore
January 1996 - January 1998
Software Engineer at
Digital Equipment
January 1984 - January 1996
Michelle Smart
Education
Southern New Hampshire University, Bachelor Of Science (Bs)
January 2014 - January 2017
Frequently Asked Questions about Michelle Smart
What is Michelle Smart email address?
Michelle Smart's primary email address is ******@ezcater.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Michelle Smart work for?
Michelle Smart is a Chief Customer Care Officer at ezCater, a company specializing in Prepackaged software.
Where Michelle Smart graduated from?
Michelle Smart holds a degree in Business Studies In Organizational Leadership from Southern New Hampshire University.
How can I directly contact Michelle Smart?
To contact Michelle Smart directly, you can use the email address ******@ezcater.com. Complete contact information is available upon registration with Muraena.
Who is Michelle Smart?
Michelle Smart is a seasoned Chief Customer Care Officer at ezCater, with a robust background in customer experience and business transformation. With over 20 years of experience, she has excelled in various leadership roles across multiple industries, including retail and healthcare. Michelle is known for her ability to build strong relationships and foster collaboration, which has resulted in significant improvements in customer loyalty and operational efficiency. Her entrepreneurial approach to leadership has made her a trusted advisor to executive management, enabling her to drive progressive change within organizations. Michelle's expertise spans strategic planning, organizational transformation, and technology integration, making her a key player in the success of Fortune 1000 companies. She is passionate about nurturing talent within her teams, allowing them to thrive and exceed their goals. Michelle holds a Bachelor of Science in Business Studies with a specialization in Organizational Leadership from Southern New Hampshire University.
Michelle`s contact details
******@ezcater.com
**************@rrd.com
Colleagues
Vice President of Financial Planning Analysis
Chief Executive Officer
Chief Technology Officer
Chief Legal and People Officer
VP of People, Culture, and D.E.I.B.
Chief Marketing Officer
Acting CMO
Vice President of Product
Vice President, Communications
Chief Financial Officer