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Michelle Werner

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Michelle Werner

Vice President Operations | Pavlov Media

Champaign, Illinois, United States

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Michelle Werner

Summary

Michelle Werner is a seasoned executive with a strong background in operations management and customer support within the telecommunications industry. Currently serving as Vice President of Operations at Pavlov Media, she leverages her extensive experience to drive operational excellence and enhance customer satisfaction. Her previous role as Vice President of Customer Support laid the foundation for her current focus on continuous process improvement and team collaboration. With a commitment to data-driven decision-making, Michelle utilizes analytics to monitor performance metrics and optimize service delivery. She is passionate about fostering a culture of learning and development, ensuring her teams are equipped to exceed customer expectations. Michelle's leadership journey reflects a blend of strategic vision and hands-on management, making her a pivotal figure in her organization. Her diverse skill set encompasses business analysis, change management, and customer experience management, showcasing her adaptability in a dynamic business environment. Outside of her professional life, she is likely to be engaged in initiatives that promote sustainability and innovation in the tech sector.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Sustainability

Innovation

Organisational experience

Corporate Experience

Michelle Werner

Work Experience

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Vice President Operations at

Pavlov Media

June 2024 - Present

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Vice President of Customer Support at

Pavlov Media

May 2023 - June 2024

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Director of Construction & Field Operations at

Pavlov Media

July 2022 - May 2023

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Director Of Operations at

Pavlov Media

September 2020 - July 2022

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Field Services Director at

Pavlov Media

January 2019 - September 2020

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Communications & Resource Manager at

Pavlov Media

June 2017 - December 2018

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Project Coordinator/ IT Communications Analyst at State Farm at

TEKsystems

July 2012 - June 2017

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Corporate Facilities Coordinator at

Afni, Inc.

November 2008 - June 2012

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Enterprise Account Specialist II at

Afni, Inc.

March 2007 - November 2008

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Collections Specialist at

Afni, Inc.

June 2006 - March 2007

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Michelle Werner

Education

Frequently Asked Questions about Michelle Werner

What is Michelle Werner email address?

Michelle Werner's primary email address is *******@pavlovmedia.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Michelle Werner work for?

Michelle Werner is a Vice President Operations at Pavlov Media, a company specializing in Computer related services, nec.

Where Michelle Werner graduated from?

Michelle Werner holds a degree in from Illinois State University.

How can I directly contact Michelle Werner?

To contact Michelle Werner directly, you can use the email address *******@pavlovmedia.com. Complete contact information is available upon registration with Muraena.

Who is Michelle Werner?

Michelle Werner is a seasoned executive with a strong background in operations management and customer support within the telecommunications industry. Currently serving as Vice President of Operations at Pavlov Media, she leverages her extensive experience to drive operational excellence and enhance customer satisfaction. Her previous role as Vice President of Customer Support laid the foundation for her current focus on continuous process improvement and team collaboration. With a commitment to data-driven decision-making, Michelle utilizes analytics to monitor performance metrics and optimize service delivery. She is passionate about fostering a culture of learning and development, ensuring her teams are equipped to exceed customer expectations. Michelle's leadership journey reflects a blend of strategic vision and hands-on management, making her a pivotal figure in her organization. Her diverse skill set encompasses business analysis, change management, and customer experience management, showcasing her adaptability in a dynamic business environment. Outside of her professional life, she is likely to be engaged in initiatives that promote sustainability and innovation in the tech sector.

Michelle`s contact details

mail

*******@pavlovmedia.com

Colleagues

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Shawn Dempsay

VP of Research and Development

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Rob Paver

President - Innovation

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Glenn Meyer

Board Member and President MDU Services Group

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Rhonda Culbertson

Executive Vice President of Finance

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Roxann Campbell

VP Regional Sales

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Michelle Werner

Vice President Of Customer Support

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Michael O'linc

President Pavlov Media Fiber Services/President of Campus Communications Group

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Marcus Bemount

Executive Director of Network and Backbone Operations

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Cory Douglas

Chief Executive Officer

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Dorothy Kallmayer

VP of Regional Sales and Promotions

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