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Mike Brophy
Mike Brophy
Global Vice President – Renewal Sales & Customer Success | Neo4j
San Francisco, California, United States
Mike Brophy
Summary
Mike Brophy is a seasoned executive with over 25 years of experience in sales and customer success, currently serving as the Global VP of Renewal Sales & Customer Success at Neo4j. He has a proven track record of managing over $1.1 billion in annual renewal revenue and is recognized for his innovative approach to leveraging AI and predictive analytics to enhance operational efficiency. His leadership experience spans multiple technology firms, where he has built and led high-performing teams dedicated to customer satisfaction and retention. Mike is passionate about driving operational excellence and has been awarded multiple accolades for his contributions to sales and customer success. He holds a degree in Computer Science from the University of Maryland and has contributed to various industry publications, sharing insights on customer success strategies. His diverse background includes roles in both corporate environments and startups, showcasing his adaptability and breadth of knowledge in the tech industry.
Mike Brophy
Work Experience
Global Vice President – Renewal Sales & Customer Success at
Neo4j
May 2023 - Present
Vice President, Global Renewal Sales at
Neo4j
November 2019 - May 2023
Senior Director, Renewal Sales & Customer Success at
Valimail
December 2018 - November 2019
Senior Director, Renewal Sales at
Okta
August 2016 - November 2018
Senior Director, Customer Success at
Okta
September 2015 - August 2016
Director, Customer Success at
Okta
August 2014 - September 2015
Senior Manager, Customer Success at
Okta
June 2014 - August 2014
Senior Customer Success Manager (CSM) at
Okta
September 2013 - June 2014
CEO & Head of Sales at
Sysgain Inc
May 2010 - September 2013
Program Manager at
Microsoft Corporation
August 2007 - September 2013
Vice President, Sales & Product Management at
Sysgain Inc
February 2006 - May 2010
LMS Developer at
Hitachi Vantara
July 2006 - March 2007
Technical Solutions Engineer - Western USA/Canada at
Skillsoft
July 2005 - July 2006
Database Administrator at
Safeco Insurance
January 2003 - January 2005
Enterprise LMS Technical Support Manager at
SumTotal Systems, LLC
January 2002 - January 2003
Quick Fix Software Engineer (QFE Team) at
SumTotal Systems, LLC
January 2001 - January 2002
Technical Support Engineer at
SumTotal Systems, LLC
January 2000 - January 2001
Executive Assistant to Regional Manager-Pacific Northwest at
Petco
January 1999 - July 2000
Regional POS Software Tester & Trainer at
Petco
May 1998 - January 1999
Store Manager at
Petco
November 1997 - May 1998
Assistant Store Director at
Safeway Co
October 1993 - November 1997
Nuclear Machinist Mate at
US Navy
May 1993 - October 1993
Mike Brophy
Education
Frequently Asked Questions about Mike Brophy
What is Mike Brophy email address?
Mike Brophy's primary email address is ***********@neo4j.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Mike Brophy work for?
Mike Brophy is a Global Vice President – Renewal Sales & Customer Success at Neo4j, a company specializing in Prepackaged software.
Where Mike Brophy graduated from?
Mike Brophy holds a degree in Computer Science from The University of Maryland, College Park.
How can I directly contact Mike Brophy?
To contact Mike Brophy directly, you can use the email address ***********@neo4j.com. Complete contact information is available upon registration with Muraena.
Who is Mike Brophy?
Mike Brophy is a seasoned executive with over 25 years of experience in sales and customer success, currently serving as the Global VP of Renewal Sales & Customer Success at Neo4j. He has a proven track record of managing over $1.1 billion in annual renewal revenue and is recognized for his innovative approach to leveraging AI and predictive analytics to enhance operational efficiency. His leadership experience spans multiple technology firms, where he has built and led high-performing teams dedicated to customer satisfaction and retention. Mike is passionate about driving operational excellence and has been awarded multiple accolades for his contributions to sales and customer success. He holds a degree in Computer Science from the University of Maryland and has contributed to various industry publications, sharing insights on customer success strategies. His diverse background includes roles in both corporate environments and startups, showcasing his adaptability and breadth of knowledge in the tech industry.
Mike`s contact details
***********@neo4j.com
*******@sysgain.com
*******@okta.com
Colleagues
Chief Product Officer
VP, Product Management
Vice President Information Technology
Executive Board Member
VP, Marketing Strategy & Operations | Digital & Web Marketing
Managing Director
VP Global Revenue Operations & Strategy
Vice President, Americas Sales Engineering
VP, People & Business Operations - Product and Engineering
Venture Partner