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Mike Brophy

Mike Brophy

Global Vice President – Renewal Sales & Customer Success | Neo4j

San Francisco, California, United States

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Mike Brophy

Summary

Mike Brophy is a seasoned executive with over 25 years of experience in sales and customer success, currently serving as the Global VP of Renewal Sales & Customer Success at Neo4j. He has a proven track record of managing over $1.1 billion in annual renewal revenue and is recognized for his innovative approach to leveraging AI and predictive analytics to enhance operational efficiency. His leadership experience spans multiple technology firms, where he has built and led high-performing teams dedicated to customer satisfaction and retention. Mike is passionate about driving operational excellence and has been awarded multiple accolades for his contributions to sales and customer success. He holds a degree in Computer Science from the University of Maryland and has contributed to various industry publications, sharing insights on customer success strategies. His diverse background includes roles in both corporate environments and startups, showcasing his adaptability and breadth of knowledge in the tech industry.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Mike Brophy

Work Experience

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Global Vice President – Renewal Sales & Customer Success at

Neo4j

May 2023 - Present

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Vice President, Global Renewal Sales at

Neo4j

November 2019 - May 2023

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Senior Director, Renewal Sales & Customer Success at

Valimail

December 2018 - November 2019

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Senior Director, Renewal Sales at

Okta

August 2016 - November 2018

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Senior Director, Customer Success at

Okta

September 2015 - August 2016

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Director, Customer Success at

Okta

August 2014 - September 2015

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Senior Manager, Customer Success at

Okta

June 2014 - August 2014

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Senior Customer Success Manager (CSM) at

Okta

September 2013 - June 2014

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CEO & Head of Sales at

Sysgain Inc

May 2010 - September 2013

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Program Manager at

Microsoft Corporation

August 2007 - September 2013

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Vice President, Sales & Product Management at

Sysgain Inc

February 2006 - May 2010

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LMS Developer at

Hitachi Vantara

July 2006 - March 2007

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Technical Solutions Engineer - Western USA/Canada at

Skillsoft

July 2005 - July 2006

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Database Administrator at

Safeco Insurance

January 2003 - January 2005

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Enterprise LMS Technical Support Manager at

SumTotal Systems, LLC

January 2002 - January 2003

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Quick Fix Software Engineer (QFE Team) at

SumTotal Systems, LLC

January 2001 - January 2002

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Technical Support Engineer at

SumTotal Systems, LLC

January 2000 - January 2001

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Executive Assistant to Regional Manager-Pacific Northwest at

Petco

January 1999 - July 2000

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Regional POS Software Tester & Trainer at

Petco

May 1998 - January 1999

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Store Manager at

Petco

November 1997 - May 1998

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Assistant Store Director at

Safeway Co

October 1993 - November 1997

💼

Nuclear Machinist Mate at

US Navy

May 1993 - October 1993

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Frequently Asked Questions about Mike Brophy

What is Mike Brophy email address?

Mike Brophy's primary email address is ***********@neo4j.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Mike Brophy work for?

Mike Brophy is a Global Vice President – Renewal Sales & Customer Success at Neo4j, a company specializing in Prepackaged software.

Where Mike Brophy graduated from?

Mike Brophy holds a degree in Computer Science from The University of Maryland, College Park.

How can I directly contact Mike Brophy?

To contact Mike Brophy directly, you can use the email address ***********@neo4j.com. Complete contact information is available upon registration with Muraena.

Who is Mike Brophy?

Mike Brophy is a seasoned executive with over 25 years of experience in sales and customer success, currently serving as the Global VP of Renewal Sales & Customer Success at Neo4j. He has a proven track record of managing over $1.1 billion in annual renewal revenue and is recognized for his innovative approach to leveraging AI and predictive analytics to enhance operational efficiency. His leadership experience spans multiple technology firms, where he has built and led high-performing teams dedicated to customer satisfaction and retention. Mike is passionate about driving operational excellence and has been awarded multiple accolades for his contributions to sales and customer success. He holds a degree in Computer Science from the University of Maryland and has contributed to various industry publications, sharing insights on customer success strategies. His diverse background includes roles in both corporate environments and startups, showcasing his adaptability and breadth of knowledge in the tech industry.

Mike`s contact details

mail

***********@neo4j.com

*******@sysgain.com

*******@okta.com

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