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Mike Buchanan

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Mike Buchanan

Director of Customer Service | WAHVE LLC

Connecticut, East Granby, United States

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Mike Buchanan

Summary

Mike Buchanan is a seasoned VP of Relationship Management with over 15 years of experience in leading high-performing teams within the call center and customer service sectors. He has a proven track record of enhancing profitability through strategic process improvements and automation. Mike thrives in dynamic environments, particularly startups, where his influence can shape business direction and foster growth. His expertise lies in transforming underperforming operations into efficient, client-focused teams, utilizing collaborative leadership to drive employee engagement and accountability. An effective communicator, he builds strong relationships based on trust, ensuring high customer satisfaction ratings. Mike's unique blend of operational excellence and innovative problem-solving positions him as a key asset in any organization aiming for sustainable success. He is particularly passionate about leveraging technology to improve service delivery and operational metrics.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Consulting Experience

Mike Buchanan

Work Experience

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VP Relationship Management at

WAHVE LLC

November 2021 - Present

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Mike Buchanan

Education

Texas Tech University, Bachelors of Arts, Advertising with minor in Marketing

Frequently Asked Questions about Mike Buchanan

What is Mike Buchanan email address?

Mike Buchanan's primary email address is *************@wahve.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Mike Buchanan work for?

Mike Buchanan is a Director of Customer Service at WAHVE LLC.

Where Mike Buchanan graduated from?

Mike Buchanan holds a degree in null from Texas Tech University.

How can I directly contact Mike Buchanan?

To contact Mike Buchanan directly, you can use the email address *************@wahve.com. Complete contact information is available upon registration with Muraena.

Who is Mike Buchanan?

Mike Buchanan is a seasoned VP of Relationship Management with over 15 years of experience in leading high-performing teams within the call center and customer service sectors. He has a proven track record of enhancing profitability through strategic process improvements and automation. Mike thrives in dynamic environments, particularly startups, where his influence can shape business direction and foster growth. His expertise lies in transforming underperforming operations into efficient, client-focused teams, utilizing collaborative leadership to drive employee engagement and accountability. An effective communicator, he builds strong relationships based on trust, ensuring high customer satisfaction ratings. Mike's unique blend of operational excellence and innovative problem-solving positions him as a key asset in any organization aiming for sustainable success. He is particularly passionate about leveraging technology to improve service delivery and operational metrics.

Mike`s contact details

mail

*************@wahve.com

*********@appliedsystems.com

Colleagues

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Jennifer Wittstein

Director of Client Services

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Melody Kauffman

AVP-Commercial Underwriting

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Sharon Emek

President

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Bill Hunt

VP Sales

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John Burke

AVP Marketing & VP Agency

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Rick Morgan

Owner and President

Joan Peresada

Agency Accounting Manager

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