Directory

>

Mike Buchanan

avatar

Mike Buchanan

VP Relationship Management | WAHVE LLC

East Granby, United States

View contact details (it's free)

Mike Buchanan

Summary

Mike Buchanan is a seasoned VP of Relationship Management with over 15 years of experience in the call center and customer service industry. His expertise lies in business intelligence, process improvement, and team leadership, making him a valuable asset in driving organizational success. Mike thrives in startup environments, where he can implement strategic frameworks to foster growth and enhance client retention. He has a proven track record of turning around underperforming operations and creating order from chaos. His collaborative leadership style emphasizes accountability and employee engagement, which he believes are crucial for achieving high customer satisfaction ratings. Mike's commitment to operational excellence and process automation has consistently led to increased productivity and cost savings across the organizations he has worked with. He is also skilled in managing remote teams and has a knack for building strong relationships based on trust and respect. With a degree in Advertising and Marketing from Texas Tech University, Mike combines creativity with analytical thinking to solve complex business challenges.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Startup Experience

Corporate Experience

Mike Buchanan

Work Experience

company logo

VP Relationship Management at

WAHVE LLC

November 2021 - Present

company logo

Support Manager at

Applied Systems

April 2011 - January 2022

company logo

Implementation Trainer at

Pinnacle Network

January 2007 - April 2011

company logo

Automation and Business Consultant at

Buchanan Consulting

January 2004 - January 2007

company logo

Director, Customer Relationship Management at

Xl Vianet

January 2001 - January 2003

💼

Owner and Co-Founder at

Vitalogysoft Marketing Llcinsurance Circuit

January 2000 - January 2001

company logo

Director of Customer Service at

AMS Services

January 1994 - January 1999

Logos provided by Logo.dev

Mike Buchanan

Education

Texas Tech University, Bachelors Of Arts

Frequently Asked Questions about Mike Buchanan

What is Mike Buchanan email address?

Mike Buchanan's primary email address is *********@appliedsystems.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Mike Buchanan work for?

Mike Buchanan is a VP Relationship Management at WAHVE LLC, a company specializing in Employment Services.

Where Mike Buchanan graduated from?

Mike Buchanan holds a degree in Advertising With Minor In Marketing from Texas Tech University.

How can I directly contact Mike Buchanan?

To contact Mike Buchanan directly, you can use the email address *********@appliedsystems.com. Complete contact information is available upon registration with Muraena.

Who is Mike Buchanan?

Mike Buchanan is a seasoned VP of Relationship Management with over 15 years of experience in the call center and customer service industry. His expertise lies in business intelligence, process improvement, and team leadership, making him a valuable asset in driving organizational success. Mike thrives in startup environments, where he can implement strategic frameworks to foster growth and enhance client retention. He has a proven track record of turning around underperforming operations and creating order from chaos. His collaborative leadership style emphasizes accountability and employee engagement, which he believes are crucial for achieving high customer satisfaction ratings. Mike's commitment to operational excellence and process automation has consistently led to increased productivity and cost savings across the organizations he has worked with. He is also skilled in managing remote teams and has a knack for building strong relationships based on trust and respect. With a degree in Advertising and Marketing from Texas Tech University, Mike combines creativity with analytical thinking to solve complex business challenges.

Mike`s contact details

mail

*********@appliedsystems.com

*************@wahve.com

Colleagues

avatar
Sharon Emek

President & CEO

avatar
Mike Fieseler Cpl

Vice President - Sales

avatar
Melody Kauffman

Vice President, Placement

avatar
Bill Hunt

President & CSO

avatar
Jennifer Wittstein

VP Customer Success

avatar
Geoffrey Kearney

Chief Financial Officer

avatar
John Burke

Chief Revenue Officer (CRO)

View Contact details (it's free)
Request Profile Removal