What is Mike Desmarais email address?

Mike Desmarais's primary email address is **********@sqmgroup.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Mike Desmarais work for?

Mike Desmarais is a Founder and Chief Executive Officer at SQM Group Inc., a company specializing in Scientific Research & Development Services.

Where Mike Desmarais graduated from?

Mike Desmarais holds a degree in General Management from Athabasca University Faculty of Business .

How can I directly contact Mike Desmarais?

To contact Mike Desmarais directly, you can use the email address **********@sqmgroup.com. Complete contact information is available upon registration with Muraena.

Who is Mike Desmarais?

Mike Desmarais is an accomplished entrepreneur and thought leader in the customer experience management sector, serving as the founder and CEO of SQM Group Inc. With over 25 years of experience in call center quality assurance and customer service management, he has significantly transformed his company into a leading AI and SaaS platform provider. Mike's innovative approach has led to the development of cutting-edge quality assurance software solutions that enhance customer service delivery. He holds an MBA from Athabasca University and has authored five influential books on customer service and call center management. His expertise spans business development, strategic planning, and consulting, making him a sought-after speaker and advisor in the industry. Mike is also recognized for his extensive research and insights into customer experience best practices, which have been widely adopted by major organizations across North America.