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Mike Dover

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Mike Dover

Global Vice President of Customer Success | Certinia

Denver, Colorado, United States

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Mike Dover

Summary

Mike Dover is a seasoned business leader with over a decade of experience in sales management and customer success, currently serving as Vice President of Global Customer Success at Certinia. He has a proven track record in managing complex sales processes and driving revenue growth through effective customer engagement strategies. Mike excels in building strong relationships with clients and stakeholders, and is adept at developing talent within his teams. His leadership style focuses on operational excellence and strategic planning, ensuring alignment with organizational goals. With a background in technical sales and partner management, he has successfully navigated various industries, particularly in the software and cloud computing sectors. Mike's educational foundation in Mass Communications from UC Berkeley complements his professional expertise, allowing him to communicate complex ideas clearly and effectively. His commitment to customer retention and satisfaction is evident in his history of achieving high performance metrics.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Sustainability

Organisational experience

Corporate Experience

Startup Experience

Mike Dover

Work Experience

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Global Vice President of Customer Success at

Certinia

September 2020 - Present

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Sr Director of Client Development at

SAP Concur

April 2020 - September 2020

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Director, Client Developement at

Concur

February 2016 - April 2020

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Sr Manager, vCloud Air Client Experience Renewals at

VMware

May 2015 - February 2016

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Director of Selling Services at

Servicesource

November 2012 - April 2015

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Sr. Account Manager at

Servicesource

August 2009 - November 2012

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Account Manager II at

Servicesource

August 2008 - August 2009

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Account Manager at

Servicesource

August 2006 - May 2008

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Team Lead at

Servicesource

January 2005 - May 2008

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Senior Sales Representative at

Servicesource

January 2004 - January 2005

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Sales Representative at

Servicesource

September 2003 - January 2004

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Mike Dover

Education

University of California, Berkeley, Mass Communications

January 1997 - January 2001

Acalanes High School

January 1993 - January 1997

Frequently Asked Questions about Mike Dover

What is Mike Dover email address?

Mike Dover's primary email address is **********@certinia.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Mike Dover work for?

Mike Dover is a Global Vice President of Customer Success at Certinia, a company specializing in Custom computer programming services.

Where Mike Dover graduated from?

Mike Dover holds a degree in from University of California, Berkeley.

How can I directly contact Mike Dover?

To contact Mike Dover directly, you can use the email address **********@certinia.com. Complete contact information is available upon registration with Muraena.

Who is Mike Dover?

Mike Dover is a seasoned business leader with over a decade of experience in sales management and customer success, currently serving as Vice President of Global Customer Success at Certinia. He has a proven track record in managing complex sales processes and driving revenue growth through effective customer engagement strategies. Mike excels in building strong relationships with clients and stakeholders, and is adept at developing talent within his teams. His leadership style focuses on operational excellence and strategic planning, ensuring alignment with organizational goals. With a background in technical sales and partner management, he has successfully navigated various industries, particularly in the software and cloud computing sectors. Mike's educational foundation in Mass Communications from UC Berkeley complements his professional expertise, allowing him to communicate complex ideas clearly and effectively. His commitment to customer retention and satisfaction is evident in his history of achieving high performance metrics.

Mike`s contact details

mail

**********@certinia.com

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