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Mike Dover
Mike Dover
Global Vice President of Customer Success | Certinia
Denver, Colorado, United States
Mike Dover
Summary
Mike Dover is a seasoned business leader with over a decade of experience in sales management and customer success, currently serving as Vice President of Global Customer Success at Certinia. He has a proven track record in managing complex sales processes and driving revenue growth through effective customer engagement strategies. Mike excels in building strong relationships with clients and stakeholders, and is adept at developing talent within his teams. His leadership style focuses on operational excellence and strategic planning, ensuring alignment with organizational goals. With a background in technical sales and partner management, he has successfully navigated various industries, particularly in the software and cloud computing sectors. Mike's educational foundation in Mass Communications from UC Berkeley complements his professional expertise, allowing him to communicate complex ideas clearly and effectively. His commitment to customer retention and satisfaction is evident in his history of achieving high performance metrics.
Mike Dover
Work Experience
Global Vice President of Customer Success at
Certinia
September 2020 - Present
Sr Director of Client Development at
SAP Concur
April 2020 - September 2020
Director, Client Developement at
Concur
February 2016 - April 2020
Sr Manager, vCloud Air Client Experience Renewals at
VMware
May 2015 - February 2016
Director of Selling Services at
Servicesource
November 2012 - April 2015
Sr. Account Manager at
Servicesource
August 2009 - November 2012
Account Manager II at
Servicesource
August 2008 - August 2009
Account Manager at
Servicesource
August 2006 - May 2008
Team Lead at
Servicesource
January 2005 - May 2008
Senior Sales Representative at
Servicesource
January 2004 - January 2005
Sales Representative at
Servicesource
September 2003 - January 2004
Mike Dover
Education
University of California, Berkeley, Mass Communications
January 1997 - January 2001
Acalanes High School
January 1993 - January 1997
Frequently Asked Questions about Mike Dover
What is Mike Dover email address?
Mike Dover's primary email address is **********@certinia.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Mike Dover work for?
Mike Dover is a Global Vice President of Customer Success at Certinia, a company specializing in Custom computer programming services.
Where Mike Dover graduated from?
Mike Dover holds a degree in from University of California, Berkeley.
How can I directly contact Mike Dover?
To contact Mike Dover directly, you can use the email address **********@certinia.com. Complete contact information is available upon registration with Muraena.
Who is Mike Dover?
Mike Dover is a seasoned business leader with over a decade of experience in sales management and customer success, currently serving as Vice President of Global Customer Success at Certinia. He has a proven track record in managing complex sales processes and driving revenue growth through effective customer engagement strategies. Mike excels in building strong relationships with clients and stakeholders, and is adept at developing talent within his teams. His leadership style focuses on operational excellence and strategic planning, ensuring alignment with organizational goals. With a background in technical sales and partner management, he has successfully navigated various industries, particularly in the software and cloud computing sectors. Mike's educational foundation in Mass Communications from UC Berkeley complements his professional expertise, allowing him to communicate complex ideas clearly and effectively. His commitment to customer retention and satisfaction is evident in his history of achieving high performance metrics.
Mike`s contact details
**********@certinia.com
Colleagues
Chairman & CEO
Regional Vice President, Mid-Market Sales
Vice President of Global Professional Services
Regional Vice President | UK & EMEA