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Mike Fisk

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Mike Fisk

Vice President - Customer Care | Experian

Hurricane, West Virginia, United States

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Mike Fisk

Summary

Mike Fisk is a seasoned executive with extensive experience in customer care and operational excellence. As the Vice President of Customer Care at Experian, he leads initiatives that enhance customer experience and drive operational efficiency. With a background in business analysis and team leadership, he has successfully managed large teams in high-pressure environments, notably at Ticketmaster. His career spans over two decades, showcasing a commitment to developing effective training programs and optimizing workforce management. Mike's approach combines strategic planning with a hands-on leadership style, ensuring alignment between financial goals and customer satisfaction. He holds a degree in Public Relations and Communications from West Virginia Wesleyan College, reflecting his strong communication skills. A dedicated professional, he continually seeks innovative solutions to improve service delivery in the financial sector.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Mike Fisk

Work Experience

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Vice President - Customer Care at

Experian

March 2021 - Present

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Operational Consultant at

Experian

December 2020 - March 2021

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VP - NA Contact Center Operations at

Ticketmaster L.L.C.

February 2014 - December 2020

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Director of Workforce Operations NA at

Ticketmaster Entertainment

September 2007 - December 2020

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Product Manager for Global Reporting at

Ticketmaster L.L.C.

September 2007 - December 2009

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Learning & Operations Manager at

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June 2005 - September 2007

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Dir. of Learing and Development/Curriculum Design at

Applied Card Systems

November 1999 - June 2005

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Mike Fisk

Education

West Virginia Wesleyan College, Ba

January 1994 - January 1998

Frequently Asked Questions about Mike Fisk

What is Mike Fisk email address?

Mike Fisk's primary email address is *********@experian.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Mike Fisk work for?

Mike Fisk is a Vice President - Customer Care at Experian, a company specializing in Holding companies, nec.

Where Mike Fisk graduated from?

Mike Fisk holds a degree in Public Relations/Communications & Music from West Virginia Wesleyan College.

How can I directly contact Mike Fisk?

To contact Mike Fisk directly, you can use the email address *********@experian.com. Complete contact information is available upon registration with Muraena.

Who is Mike Fisk?

Mike Fisk is a seasoned executive with extensive experience in customer care and operational excellence. As the Vice President of Customer Care at Experian, he leads initiatives that enhance customer experience and drive operational efficiency. With a background in business analysis and team leadership, he has successfully managed large teams in high-pressure environments, notably at Ticketmaster. His career spans over two decades, showcasing a commitment to developing effective training programs and optimizing workforce management. Mike's approach combines strategic planning with a hands-on leadership style, ensuring alignment between financial goals and customer satisfaction. He holds a degree in Public Relations and Communications from West Virginia Wesleyan College, reflecting his strong communication skills. A dedicated professional, he continually seeks innovative solutions to improve service delivery in the financial sector.

Mike`s contact details

mail

*********@experian.com

*********@experianplc.com

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