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Mike Kietzman

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Mike Kietzman

SVP, Global Renewals & Support | WalkMe™

British Columbia, Canada

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Mike Kietzman

Summary

Mike Kietzman is a seasoned executive with extensive experience in global support and renewals within the SaaS and security industries. Currently serving as the SVP of Renewals & Global Support at Walkme, he excels in building multi-tiered support infrastructures and driving customer satisfaction through innovative solutions. His career is marked by a strong focus on data-driven strategies that enhance performance metrics and foster customer loyalty. Mike is not only a strategic thinker but also a hands-on leader who bridges gaps between teams to solve complex challenges. His commitment to employee development has resulted in high retention rates and a motivated workforce. Fluent in English, Mike has a track record of transforming support operations to achieve organizational goals and improve customer experiences. He is passionate about leveraging technology to streamline processes and enhance operational efficiency.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Innovation

Organisational experience

Corporate Experience

Startup Experience

Mike Kietzman

Work Experience

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SVP, Global Renewals & Support at

WalkMe™

June 2023 - Present

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Sr. Dir, Client Success Operations at

BlueVoyant

May 2022 - March 2023

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VP, Global Support & Operations at

Anomali

March 2019 - May 2022

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Vice President, Global Support and Services Operations at

IMPERVA UK LIMITED

April 2015 - February 2019

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VP, Global Support at

Coverity

January 2011 - March 2015

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VP, Global Support at

Imperva

January 2008 - January 2011

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SVP Global Support/CTO E-Talk/GM (Canada) at

HP Autonomy

March 2004 - May 2009

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Vice President, WW Technical Support at

Verity

May 1997 - February 2004

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IRIS at

MOUNTAIN EQUIPMENT LIMITED

February 1992 - May 1997

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Environmental Education Program Director at

Calgary Board of Education

January 1988 - January 1995

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Frequently Asked Questions about Mike Kietzman

What is Mike Kietzman email address?

Mike Kietzman's primary email address is *************@imperva.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Mike Kietzman work for?

Mike Kietzman is a SVP, Global Renewals & Support at WalkMe™, a company specializing in Prepackaged software.

How can I directly contact Mike Kietzman?

To contact Mike Kietzman directly, you can use the email address *************@imperva.com. Complete contact information is available upon registration with Muraena.

Who is Mike Kietzman?

Mike Kietzman is a seasoned executive with extensive experience in global support and renewals within the SaaS and security industries. Currently serving as the SVP of Renewals & Global Support at Walkme, he excels in building multi-tiered support infrastructures and driving customer satisfaction through innovative solutions. His career is marked by a strong focus on data-driven strategies that enhance performance metrics and foster customer loyalty. Mike is not only a strategic thinker but also a hands-on leader who bridges gaps between teams to solve complex challenges. His commitment to employee development has resulted in high retention rates and a motivated workforce. Fluent in English, Mike has a track record of transforming support operations to achieve organizational goals and improve customer experiences. He is passionate about leveraging technology to streamline processes and enhance operational efficiency.

Mike`s contact details

mail

*************@imperva.com

*********@anomali.com

*************@walkme.com

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