Directory
>
Mike Mason
Mike Mason
VP, Revenue Operation Enablement & Strategy (through May of 2024) | CCC Intelligent Solutions
United States
Mike Mason
Summary
Mike Mason is a seasoned Vice President with over 20 years of leadership experience in the prepackaged software industry, specializing in customer success and operations strategy. He is known for his servant leadership style, focusing on unlocking customer needs and delivering exceptional experiences. His strategic thinking and results-driven approach have contributed to managing a portfolio exceeding $400 million and maintaining a remarkable 97% customer retention rate. Mike has successfully built and led high-performing teams, implementing large-scale customer experience initiatives and driving significant revenue growth. He is passionate about mentoring and developing talent, having guided numerous team members into leadership roles. With expertise in various SaaS tools and a strong analytical background, he leverages data to inform decision-making and enhance operational efficiency. Mike's commitment to innovation and process improvement sets him apart in the competitive landscape.
Mike Mason
Work Experience
VP, Revenue Operation Enablement & Strategy (through May of 2024) at
CCC Intelligent Solutions
January 2024 - Present
VP, Product Launch (Go-To-Market) and Product Operations at
CCC Intelligent Solutions
March 2022 - January 2024
Sr. Director, Customer Field Consultant (Customer Success Management) & CS Operations at
CCC Intelligent Solutions
January 2018 - December 2022
Director, Customer Field Consultant (Customer Success Management) at
Ccc Information Services
January 2011 - December 2018
Sr. Manager, Product Delivery & Customer Registration at
CCC Intelligent Solutions
January 2008 - December 2011
Manager, Product Delivery & Program Management at
CCC Intelligent Solutions
January 2005 - December 2008
Program Manager, Customer Implementation at
CCC Intelligent Solutions
January 2002 - December 2005
Sr. Product Field Trainer at
CCC Intelligent Solutions
January 2000 - December 2002
Mike Mason
Education
Cornell University, Certificate Program
January 2020 - January 2020
University of Dayton, Bachelor Of Science In Business Administration
Loyola University Chicago, Certificate Program
Frequently Asked Questions about Mike Mason
What is Mike Mason email address?
Mike Mason's primary email address is ******@cccis.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Mike Mason work for?
Mike Mason is a VP, Revenue Operation Enablement & Strategy (through May of 2024) at CCC Intelligent Solutions, a company specializing in Prepackaged software.
Where Mike Mason graduated from?
Mike Mason holds a degree in Executive Leadership from Cornell University.
How can I directly contact Mike Mason?
To contact Mike Mason directly, you can use the email address ******@cccis.com. Complete contact information is available upon registration with Muraena.
Who is Mike Mason?
Mike Mason is a seasoned Vice President with over 20 years of leadership experience in the prepackaged software industry, specializing in customer success and operations strategy. He is known for his servant leadership style, focusing on unlocking customer needs and delivering exceptional experiences. His strategic thinking and results-driven approach have contributed to managing a portfolio exceeding $400 million and maintaining a remarkable 97% customer retention rate. Mike has successfully built and led high-performing teams, implementing large-scale customer experience initiatives and driving significant revenue growth. He is passionate about mentoring and developing talent, having guided numerous team members into leadership roles. With expertise in various SaaS tools and a strong analytical background, he leverages data to inform decision-making and enhance operational efficiency. Mike's commitment to innovation and process improvement sets him apart in the competitive landscape.
Mike`s contact details
******@cccis.com
Colleagues
Vice President, Major Accounts
Vice President, Account Management
Vice President, Revenue Ops & Enablement
VP Product Management, Enterprise
Chief Human Resources Officer, Senior Vice President
VP of Finance
Chief Legal Officer
Chief Financial Officer and Chief Administrative Officer
Group Vice President, National Accounts