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Mike Mason

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Mike Mason

VP, Revenue Operation Enablement & Strategy (through May of 2024) | CCC Intelligent Solutions

United States

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Mike Mason

Summary

Mike Mason is a seasoned Vice President with over 20 years of leadership experience in the prepackaged software industry, specializing in customer success and operations strategy. He is known for his servant leadership style, focusing on unlocking customer needs and delivering exceptional experiences. His strategic thinking and results-driven approach have contributed to managing a portfolio exceeding $400 million and maintaining a remarkable 97% customer retention rate. Mike has successfully built and led high-performing teams, implementing large-scale customer experience initiatives and driving significant revenue growth. He is passionate about mentoring and developing talent, having guided numerous team members into leadership roles. With expertise in various SaaS tools and a strong analytical background, he leverages data to inform decision-making and enhance operational efficiency. Mike's commitment to innovation and process improvement sets him apart in the competitive landscape.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Mike Mason

Work Experience

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VP, Revenue Operation Enablement & Strategy (through May of 2024) at

CCC Intelligent Solutions

January 2024 - Present

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VP, Product Launch (Go-To-Market) and Product Operations at

CCC Intelligent Solutions

March 2022 - January 2024

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Sr. Director, Customer Field Consultant (Customer Success Management) & CS Operations at

CCC Intelligent Solutions

January 2018 - December 2022

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Director, Customer Field Consultant (Customer Success Management) at

Ccc Information Services

January 2011 - December 2018

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Sr. Manager, Product Delivery & Customer Registration at

CCC Intelligent Solutions

January 2008 - December 2011

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Manager, Product Delivery & Program Management at

CCC Intelligent Solutions

January 2005 - December 2008

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Program Manager, Customer Implementation at

CCC Intelligent Solutions

January 2002 - December 2005

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Sr. Product Field Trainer at

CCC Intelligent Solutions

January 2000 - December 2002

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Mike Mason

Education

Cornell University, Certificate Program

January 2020 - January 2020

University of Dayton, Bachelor Of Science In Business Administration

Loyola University Chicago, Certificate Program

Frequently Asked Questions about Mike Mason

What is Mike Mason email address?

Mike Mason's primary email address is ******@cccis.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Mike Mason work for?

Mike Mason is a VP, Revenue Operation Enablement & Strategy (through May of 2024) at CCC Intelligent Solutions, a company specializing in Prepackaged software.

Where Mike Mason graduated from?

Mike Mason holds a degree in Executive Leadership from Cornell University.

How can I directly contact Mike Mason?

To contact Mike Mason directly, you can use the email address ******@cccis.com. Complete contact information is available upon registration with Muraena.

Who is Mike Mason?

Mike Mason is a seasoned Vice President with over 20 years of leadership experience in the prepackaged software industry, specializing in customer success and operations strategy. He is known for his servant leadership style, focusing on unlocking customer needs and delivering exceptional experiences. His strategic thinking and results-driven approach have contributed to managing a portfolio exceeding $400 million and maintaining a remarkable 97% customer retention rate. Mike has successfully built and led high-performing teams, implementing large-scale customer experience initiatives and driving significant revenue growth. He is passionate about mentoring and developing talent, having guided numerous team members into leadership roles. With expertise in various SaaS tools and a strong analytical background, he leverages data to inform decision-making and enhance operational efficiency. Mike's commitment to innovation and process improvement sets him apart in the competitive landscape.

Mike`s contact details

mail

******@cccis.com

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Jerod Willey

Group Vice President, National Accounts

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