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Mike Stephens
Mike Stephens
Vice President Of Customer Support | PCLaw | Time Matters
Apex, North Carolina, United States
Mike Stephens
Summary
Mike Stephens is a seasoned Vice President of Customer Support with over 20 years of experience in the legal software industry, specializing in change management and strategic leadership. He has a proven track record of driving transformative change and enhancing customer experiences through innovative solutions. His leadership philosophy emphasizes teamwork and individual contributions, fostering a culture of excellence within his teams. Mike's global exposure in project and operations management equips him with a unique perspective on delivering exceptional customer service. A strong advocate for continuous improvement, he leverages his extensive technical background to optimize operational performance. Outside of work, Mike's background in sports informs his approach to team dynamics and collaboration. He is committed to maximizing organizational performance and achieving strategic objectives through effective leadership and staff development.
Mike Stephens
Work Experience
Vice President Of Customer Support at
PCLaw | Time Matters
June 2019 - Present
Manager of Customer Support at
LexisNexis
October 2011 - June 2019
Sr Customer Systems Engineer at
LexisNexis
February 2008 - October 2011
Sr. Technical Consultant/Support Representative at
LexisNexis
June 2001 - February 2008
Mike Stephens
Education
Meredith College, Master Of Business Administration (M.B.A.)
January 2015 - January 2017
North Carolina Wesleyan College, Bachelor's Degree
January 2012 - January 2014
University of Phoenix, Associate's Degree
January 2011
Miami Jacobs College
January 2001
Frequently Asked Questions about Mike Stephens
What is Mike Stephens email address?
Mike Stephens's primary email address is *************@pclawtimematters.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Mike Stephens work for?
Mike Stephens is a Vice President Of Customer Support at PCLaw | Time Matters, a company specializing in Prepackaged software.
Where Mike Stephens graduated from?
Mike Stephens holds a degree in Business Administration And Management, General from Meredith College.
How can I directly contact Mike Stephens?
To contact Mike Stephens directly, you can use the email address *************@pclawtimematters.com. Complete contact information is available upon registration with Muraena.
Who is Mike Stephens?
Mike Stephens is a seasoned Vice President of Customer Support with over 20 years of experience in the legal software industry, specializing in change management and strategic leadership. He has a proven track record of driving transformative change and enhancing customer experiences through innovative solutions. His leadership philosophy emphasizes teamwork and individual contributions, fostering a culture of excellence within his teams. Mike's global exposure in project and operations management equips him with a unique perspective on delivering exceptional customer service. A strong advocate for continuous improvement, he leverages his extensive technical background to optimize operational performance. Outside of work, Mike's background in sports informs his approach to team dynamics and collaboration. He is committed to maximizing organizational performance and achieving strategic objectives through effective leadership and staff development.
Mike`s contact details
*************@pclawtimematters.com
Colleagues
VP of Partnerships & Strategic Programs
Chief Technology Officer
Chief Financial Officer
Chief Information Officer
VP of People and Culture