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Mike Stephens

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Mike Stephens

Vice President Of Customer Support | PCLaw | Time Matters

Apex, North Carolina, United States

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Mike Stephens

Summary

Mike Stephens is a seasoned Vice President of Customer Support with over 20 years of experience in the legal software industry, specializing in change management and strategic leadership. He has a proven track record of driving transformative change and enhancing customer experiences through innovative solutions. His leadership philosophy emphasizes teamwork and individual contributions, fostering a culture of excellence within his teams. Mike's global exposure in project and operations management equips him with a unique perspective on delivering exceptional customer service. A strong advocate for continuous improvement, he leverages his extensive technical background to optimize operational performance. Outside of work, Mike's background in sports informs his approach to team dynamics and collaboration. He is committed to maximizing organizational performance and achieving strategic objectives through effective leadership and staff development.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Mike Stephens

Work Experience

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Vice President Of Customer Support at

PCLaw | Time Matters

June 2019 - Present

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Manager of Customer Support at

LexisNexis

October 2011 - June 2019

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Sr Customer Systems Engineer at

LexisNexis

February 2008 - October 2011

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Sr. Technical Consultant/Support Representative at

LexisNexis

June 2001 - February 2008

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Mike Stephens

Education

Meredith College, Master Of Business Administration (M.B.A.)

January 2015 - January 2017

North Carolina Wesleyan College, Bachelor's Degree

January 2012 - January 2014

University of Phoenix, Associate's Degree

January 2011

Miami Jacobs College

January 2001

Frequently Asked Questions about Mike Stephens

What is Mike Stephens email address?

Mike Stephens's primary email address is *************@pclawtimematters.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Mike Stephens work for?

Mike Stephens is a Vice President Of Customer Support at PCLaw | Time Matters, a company specializing in Prepackaged software.

Where Mike Stephens graduated from?

Mike Stephens holds a degree in Business Administration And Management, General from Meredith College.

How can I directly contact Mike Stephens?

To contact Mike Stephens directly, you can use the email address *************@pclawtimematters.com. Complete contact information is available upon registration with Muraena.

Who is Mike Stephens?

Mike Stephens is a seasoned Vice President of Customer Support with over 20 years of experience in the legal software industry, specializing in change management and strategic leadership. He has a proven track record of driving transformative change and enhancing customer experiences through innovative solutions. His leadership philosophy emphasizes teamwork and individual contributions, fostering a culture of excellence within his teams. Mike's global exposure in project and operations management equips him with a unique perspective on delivering exceptional customer service. A strong advocate for continuous improvement, he leverages his extensive technical background to optimize operational performance. Outside of work, Mike's background in sports informs his approach to team dynamics and collaboration. He is committed to maximizing organizational performance and achieving strategic objectives through effective leadership and staff development.

Mike`s contact details

mail

*************@pclawtimematters.com

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Hrm Andrea Wilbur Sphr Shrm-Scp

VP of People and Culture

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