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Mitesh Kapadia
Mitesh Kapadia
Chief Customer Officer | Accern
Old Toronto, Ontario, Canada
Mitesh Kapadia
Summary
Mitesh Kapadia is a dynamic Chief Customer Officer with over 20 years of experience in the technology sector, specializing in Generative AI and NLP. Currently leading customer initiatives at Accern, he has a proven track record of driving revenue growth and enhancing customer experience. Mitesh's career spans various roles in tech startups and established firms, where he has adeptly navigated the complexities of product development and sales engineering. He is passionate about simplifying processes and fostering innovation, believing that continuous improvement is key to success. Mitesh's core values of honesty, integrity, and kindness guide his professional interactions. He is committed to leveraging his extensive expertise to create sustainable growth and meaningful relationships within the industry.
Mitesh Kapadia
Work Experience
Chief Customer Officer at
Accern
July 2023 - Present
VP Customer Experience at
Accern
October 2022 - July 2023
Senior Director of Pre-Sales Solutions at
Cinchy
June 2022 - September 2022
Senior Pre-Sales Architect, Strategic Accounts at
Cinchy
September 2020 - May 2022
Principal Sales Engineer (Canada and Latin America) at
Blackhawk Network Canada
July 2018 - August 2020
Senior Sales Engineer, Solutions Consulting at
Nexj Health Holdings Inc.
February 2016 - June 2018
Co-founder & Director, Strategy & Operations at
Inbox Cube Inc.
August 2013 - January 2016
Managing Partner at
PRACTICE TECH LTD
August 2010 - July 2015
Founder at
M3 Technologies
January 2010 - December 2013
Customer Success Manager & PMO at
BigKite Consulting Inc.
August 2012 - August 2013
Senior Software Consultant, Professional Services at
Nexj Health Holdings Inc.
August 2007 - December 2010
Product Manager (Co-op & Full-time) at
Nexj Health Holdings Inc.
September 2006 - July 2007
Project Manager (Co-op) at
TELUS
January 2006 - April 2006
Applications Engineer (Co-op) at
Infineon Technologies
May 2005 - August 2005
Software Developer (Co-op) at
Decision Resources Group, part of Clarivate
September 2004 - December 2004
PCS RF 6etwork Specialist (Co-op) at
Bell Capilano
December 2003 - April 2004
Software Developer (Co-op) at
RECKITT BENCKISER GROUP PLC
May 2003 - August 2003
Mitesh Kapadia
Education
University of Waterloo, Engineering
January 2002 - January 2007
Thomas L Kennedy
Frequently Asked Questions about Mitesh Kapadia
What company does Mitesh Kapadia work for?
Mitesh Kapadia is a Chief Customer Officer at Accern, a company specializing in Prepackaged software.
Where Mitesh Kapadia graduated from?
Mitesh Kapadia holds a degree in Computer Engineering from University of Waterloo.
Who is Mitesh Kapadia?
Mitesh Kapadia is a dynamic Chief Customer Officer with over 20 years of experience in the technology sector, specializing in Generative AI and NLP. Currently leading customer initiatives at Accern, he has a proven track record of driving revenue growth and enhancing customer experience. Mitesh's career spans various roles in tech startups and established firms, where he has adeptly navigated the complexities of product development and sales engineering. He is passionate about simplifying processes and fostering innovation, believing that continuous improvement is key to success. Mitesh's core values of honesty, integrity, and kindness guide his professional interactions. He is committed to leveraging his extensive expertise to create sustainable growth and meaningful relationships within the industry.
Mitesh`s contact details
Colleagues
Executive Director, Accern Quant Group
Managing Director
Head of Operations
Manager, Office of The Chief Executive Officer
Founding Partner
Chief Product and Technology Officer