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Mohamed El Reedy
Mohamed El Reedy
Customer Success Senior Director & Egypt CoE Site Lead | Contentsquare
New Cairo City, Cairo, Egypt
Mohamed El Reedy
Summary
Mohamed El Reedy is a seasoned professional in customer success and technical support, currently serving as the Senior Director at Contentsquare in Egypt. With extensive experience in the telecommunications and software industries, he has a proven track record of leading teams and driving customer satisfaction initiatives. His expertise spans various technical domains, including IT management, service delivery, and network operations. Mohamed is passionate about fostering a customer-centric culture and has been recognized with the Customer Success Rockstar Award. His educational background includes a Master's in International Business Administration and certifications in ITIL and Customer Support Management. He is known for his energetic leadership style and commitment to innovation in service delivery. Mohamed's journey reflects a strong adaptability to evolving industry demands, making him a valuable asset in any organization.
Mohamed El Reedy
Work Experience
Customer Success Senior Director & Egypt CoE Site Lead at
Contentsquare
March 2023 - Present
Senior Managing Director & Center of Excellence Site Lead at
Seal Software, a DocuSign Company
October 2019 - Present
Senior Managing Director & Egypt CoE Site Lead at
Seal Software, a DocuSign Company
October 2019 - Present
Senior Managing Director at
Seal Software, a DocuSign Company
October 2019 - Present
Office Manager & Managing Director at
Seal Software, a DocuSign Company
October 2017 - Present
Cairo CoE General Manager at
Seal Software, a DocuSign Company
October 2017 - Present
EMEA Technical Support & R&D Senior Manager at
Dell Technologies
January 2015 - October 2017
Senior Manager ECD at
Dell Technologies
January 2009 - January 2017
Technical Support Leader at
Dell Technologies
October 2009 - December 2014
Technical Support Leader at
Dell Technologies
January 2009 - January 2013
Head of SDM Germany & Siemens at
Orange Business
April 2008 - September 2009
ENM Team at
Head Of Dcsc
January 2005 - March 2008
Head of Customer Select Program at
Orange Business
January 2004 - January 2005
Head of Proactive Support Management Team at
Orange Business
January 2001 - January 2005
CEMA Helpdesk Supervisor at
Orange Business
January 2000 - January 2001
Mohamed El Reedy
Education
Service Strategies Company, Csm
January 2010 - January 2010
Paris ESLSCA Business School, Masters Of International Business Administration
January 2007 - January 2009
ITIL, Itil
January 2007 - January 2007
American University in Cairo, Diploma
January 2004 - January 2005
Sadat Academy For Management Sciences, Cairo, Bachelor
January 1995 - January 1999
Deutsche evangeliche oberschule Kairo, Thanaweya Amma
January 1988 - January 1995
Frequently Asked Questions about Mohamed El Reedy
What is Mohamed El Reedy email address?
Mohamed El Reedy's primary email address is ***************@emc.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Mohamed El Reedy work for?
Mohamed El Reedy is a Customer Success Senior Director & Egypt CoE Site Lead at Contentsquare, a company specializing in Prepackaged software.
Where Mohamed El Reedy graduated from?
Mohamed El Reedy holds a degree in Customer Support Manager from Service Strategies Company.
How can I directly contact Mohamed El Reedy?
To contact Mohamed El Reedy directly, you can use the email address ***************@emc.com. Complete contact information is available upon registration with Muraena.
Who is Mohamed El Reedy?
Mohamed El Reedy is a seasoned professional in customer success and technical support, currently serving as the Senior Director at Contentsquare in Egypt. With extensive experience in the telecommunications and software industries, he has a proven track record of leading teams and driving customer satisfaction initiatives. His expertise spans various technical domains, including IT management, service delivery, and network operations. Mohamed is passionate about fostering a customer-centric culture and has been recognized with the Customer Success Rockstar Award. His educational background includes a Master's in International Business Administration and certifications in ITIL and Customer Support Management. He is known for his energetic leadership style and commitment to innovation in service delivery. Mohamed's journey reflects a strong adaptability to evolving industry demands, making him a valuable asset in any organization.
Mohamed`s contact details
***************@emc.com
*************@seal-software.com
Colleagues
Vice President, Product Management
Chief Executive Officer