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Mona Bedi

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Mona Bedi

VP, CX Advocacy & Operations | BILL

San Francisco, California, United States

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Mona Bedi

Summary

Mona Bedi is a seasoned executive with over 20 years of experience in Operations and Customer Support, currently serving as VP of CX Advocacy at Bill. She has a proven track record of enhancing customer satisfaction and driving profitability through innovative business strategies and process improvements. Mona is passionate about leveraging customer experience as a competitive advantage and has extensive expertise in customer retention, digital transformation, and cross-functional team leadership. Her dedication to women's leadership is evident through her advisory role at California State University Chico, where she empowers women in professional development. With a strong educational background including executive education from Wharton and Columbia Business School, she continuously seeks to expand her knowledge in design thinking and strategic storytelling. Mona's diverse experience across various industries, including medical devices and software, positions her as a versatile leader in the tech space.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Immigrant

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Non-Profit Experience

Mona Bedi

Work Experience

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VP, CX Advocacy & Operations at

BILL

July 2022 - Present

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Advisor for Women in Leadership at

Women In Leadership At California State University Chico

June 2022 - Present

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Strategic Advisor at

Renaissance Entrepreneurship Center

June 2022 - Present

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Sr Director, Customer Advocacy and Strategy at

BILL

December 2015 - Present

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OneHome App - Board Member at

Onehome App

May 2014 - December 2017

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World Class Support - Senior Manager at

RetailNext

February 2015 - January 2016

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Sr. Manager, Customer Service at

Stryker

April 2012 - January 2015

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Director, Technical Support and Training Department at

Suni

February 2007 - April 2012

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Senior Director – Field Services at

Enextech

January 2006 - January 2007

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North America Sales Support Manager at

Cohu, Inc.

January 2004 - January 2006

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Senior Technical Support Manager at

Xpherix Corporation

January 2002 - January 2004

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Technical Support manager at

3Com

January 2000 - January 2002

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Team Manager at

Stream Global Services

January 1994 - January 2000

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Mona Bedi

Education

Stanford University, Design Thinking

January 2023 - January 2023

Wharton School, Executive Education

January 2022 - January 2022

Portland Community College

January 1992 - January 1995

Portland Community College, Project Management

January 1993 - January 1995

Punjabi University

January 1988 - January 1991

Govt. Polytechnic College, Certificate In Secretarial And Administration

January 1989 - January 1990

Columbia Business School, Executive Education

January 2022

Frequently Asked Questions about Mona Bedi

What is Mona Bedi email address?

Mona Bedi's primary email address is *****@hq.bill.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Mona Bedi work for?

Mona Bedi is a VP, CX Advocacy & Operations at BILL, a company specializing in Prepackaged software.

Where Mona Bedi graduated from?

Mona Bedi holds a degree in Design Thinking from Stanford University.

How can I directly contact Mona Bedi?

To contact Mona Bedi directly, you can use the email address *****@hq.bill.com. Complete contact information is available upon registration with Muraena.

Is Mona Bedi an immigrant?

Yes, Mona Bedi is an immigrant and currently based in United States

Who is Mona Bedi?

Mona Bedi is a seasoned executive with over 20 years of experience in Operations and Customer Support, currently serving as VP of CX Advocacy at Bill. She has a proven track record of enhancing customer satisfaction and driving profitability through innovative business strategies and process improvements. Mona is passionate about leveraging customer experience as a competitive advantage and has extensive expertise in customer retention, digital transformation, and cross-functional team leadership. Her dedication to women's leadership is evident through her advisory role at California State University Chico, where she empowers women in professional development. With a strong educational background including executive education from Wharton and Columbia Business School, she continuously seeks to expand her knowledge in design thinking and strategic storytelling. Mona's diverse experience across various industries, including medical devices and software, positions her as a versatile leader in the tech space.

Mona`s contact details

mail

*****@hq.bill.com

****@bill.com

Colleagues

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Nick Miller

Credit Officer, VP Credit Risk

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Sofya Pogreb

Board Member

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Patrick Nguyen

SVP, Legal

Bill Lows

president

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Germaine Cota

SVP, Finance & Accounting

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Brent Sapiro

Senior Vice President of Sales

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Bruce Weller

Vice President of Engineering

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Steve Januario

Deputy Chief Information Officer

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Subbu Allamaraju

Vice President Of Engineering

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Rick Galán

SVP of Growth Marketing

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