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Mona Bedi
Mona Bedi
VP, CX Advocacy & Operations | BILL
San Francisco, California, United States
Mona Bedi
Summary
Mona Bedi is a seasoned executive with over 20 years of experience in Operations and Customer Support, currently serving as VP of CX Advocacy at Bill. She has a proven track record of enhancing customer satisfaction and driving profitability through innovative business strategies and process improvements. Mona is passionate about leveraging customer experience as a competitive advantage and has extensive expertise in customer retention, digital transformation, and cross-functional team leadership. Her dedication to women's leadership is evident through her advisory role at California State University Chico, where she empowers women in professional development. With a strong educational background including executive education from Wharton and Columbia Business School, she continuously seeks to expand her knowledge in design thinking and strategic storytelling. Mona's diverse experience across various industries, including medical devices and software, positions her as a versatile leader in the tech space.
Mona Bedi
Work Experience
VP, CX Advocacy & Operations at
BILL
July 2022 - Present
Advisor for Women in Leadership at
Women In Leadership At California State University Chico
June 2022 - Present
Strategic Advisor at
Renaissance Entrepreneurship Center
June 2022 - Present
Sr Director, Customer Advocacy and Strategy at
BILL
December 2015 - Present
OneHome App - Board Member at
Onehome App
May 2014 - December 2017
World Class Support - Senior Manager at
RetailNext
February 2015 - January 2016
Sr. Manager, Customer Service at
Stryker
April 2012 - January 2015
Director, Technical Support and Training Department at
Suni
February 2007 - April 2012
Senior Director – Field Services at
Enextech
January 2006 - January 2007
North America Sales Support Manager at
Cohu, Inc.
January 2004 - January 2006
Senior Technical Support Manager at
Xpherix Corporation
January 2002 - January 2004
Technical Support manager at
3Com
January 2000 - January 2002
Team Manager at
Stream Global Services
January 1994 - January 2000
Mona Bedi
Education
Stanford University, Design Thinking
January 2023 - January 2023
Wharton School, Executive Education
January 2022 - January 2022
January 1992 - January 1995
Portland Community College, Project Management
January 1993 - January 1995
Punjabi University
January 1988 - January 1991
Govt. Polytechnic College, Certificate In Secretarial And Administration
January 1989 - January 1990
Columbia Business School, Executive Education
January 2022
Frequently Asked Questions about Mona Bedi
What is Mona Bedi email address?
Mona Bedi's primary email address is *****@hq.bill.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Mona Bedi work for?
Mona Bedi is a VP, CX Advocacy & Operations at BILL, a company specializing in Prepackaged software.
Where Mona Bedi graduated from?
Mona Bedi holds a degree in Design Thinking from Stanford University.
How can I directly contact Mona Bedi?
To contact Mona Bedi directly, you can use the email address *****@hq.bill.com. Complete contact information is available upon registration with Muraena.
Is Mona Bedi an immigrant?
Yes, Mona Bedi is an immigrant and currently based in United States
Who is Mona Bedi?
Mona Bedi is a seasoned executive with over 20 years of experience in Operations and Customer Support, currently serving as VP of CX Advocacy at Bill. She has a proven track record of enhancing customer satisfaction and driving profitability through innovative business strategies and process improvements. Mona is passionate about leveraging customer experience as a competitive advantage and has extensive expertise in customer retention, digital transformation, and cross-functional team leadership. Her dedication to women's leadership is evident through her advisory role at California State University Chico, where she empowers women in professional development. With a strong educational background including executive education from Wharton and Columbia Business School, she continuously seeks to expand her knowledge in design thinking and strategic storytelling. Mona's diverse experience across various industries, including medical devices and software, positions her as a versatile leader in the tech space.
Mona`s contact details
*****@hq.bill.com
****@bill.com
Colleagues
Credit Officer, VP Credit Risk
Board Member
SVP, Legal
president
SVP, Finance & Accounting
Senior Vice President of Sales
Vice President of Engineering
Deputy Chief Information Officer
Vice President Of Engineering
SVP of Growth Marketing