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Monica Deal
Monica Deal
SVP Global Customer Operations | LexisNexis
Dayton, Ohio, United States
Monica Deal
Summary
Monica Deal is a seasoned executive in customer operations, currently serving as SVP at LexisNexis. With a strong foundation in sales and a passion for integrating technology, she has successfully transformed customer contact centers into revenue-generating hubs. Her leadership has led to significant improvements in customer satisfaction and operational efficiency, evidenced by a 65% increase in revenue and $3 million in cost savings. Monica is also a CHIEF member, demonstrating her commitment to empowering women in leadership roles. Known for her innovative approach, she is actively involved in community engagement and mentoring young professionals. Her educational background includes an MBA from the University of Dayton, underscoring her expertise in management and operations. Monica's diverse experience spans multiple regions, making her a global leader in customer success and operations management.
Monica Deal
Work Experience
SVP Global Customer Operations at
LexisNexis
May 2023 - Present
Vice President - Global Customer Success // CX - Onboarding - Customer Support at
LexisNexis
February 2022 - Present
Sr. Director of Global Customer Success at
LexisNexis
October 2020 - February 2022
Director of Customer Experience at
LexisNexis
November 2015 - October 2020
Regional Sales Manager - State & Local Government at
LexisNexis
March 2013 - November 2015
Field Account Executive at
LexisNexis
March 2009 - February 2013
Founder & Co-Chair at
Push
December 2008 - August 2012
Trustee on the Governing Board at
Aids Resource Center Ohio
January 2007 - July 2012
Account Executive at
LexisNexis
March 2006 - March 2009
Monica Deal
Education
University of Dayton, Master Of Business Administration - Mba
January 2016 - January 2018
Frequently Asked Questions about Monica Deal
What is Monica Deal email address?
Monica Deal's primary email address is ***********@lexisnexis.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Monica Deal work for?
Monica Deal is a SVP Global Customer Operations at LexisNexis, a company specializing in Computer related services, nec.
Where Monica Deal graduated from?
Monica Deal holds a degree in Business Administration, Management And Operations from University of Dayton.
How can I directly contact Monica Deal?
To contact Monica Deal directly, you can use the email address ***********@lexisnexis.com. Complete contact information is available upon registration with Muraena.
Who is Monica Deal?
Monica Deal is a seasoned executive in customer operations, currently serving as SVP at LexisNexis. With a strong foundation in sales and a passion for integrating technology, she has successfully transformed customer contact centers into revenue-generating hubs. Her leadership has led to significant improvements in customer satisfaction and operational efficiency, evidenced by a 65% increase in revenue and $3 million in cost savings. Monica is also a CHIEF member, demonstrating her commitment to empowering women in leadership roles. Known for her innovative approach, she is actively involved in community engagement and mentoring young professionals. Her educational background includes an MBA from the University of Dayton, underscoring her expertise in management and operations. Monica's diverse experience spans multiple regions, making her a global leader in customer success and operations management.
Monica`s contact details
***********@lexisnexis.com
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