Directory

>

Monica Romo

avatar

Monica Romo

Vice President, Contact Center for North America | The Travel Corporation

Corona, California, United States

View contact details (it's free)

Monica Romo

Summary

Monica Romo is an accomplished Vice President specializing in contact center management within the passenger transportation industry. With over two decades of experience, she has held various leadership roles, demonstrating her expertise in call center development and customer relationship management. Monica's career trajectory showcases her commitment to optimizing contact center operations, which has significantly enhanced customer service experiences. Her tenure at The Travel Corporation reflects her ability to lead teams effectively and implement strategic initiatives. Beyond her professional achievements, she is passionate about process improvement and workforce management. Monica's diverse background in both management and operational roles makes her a valuable asset in any organization. She is known for her innovative approach and dedication to fostering a positive work environment.

General

Specialist

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Monica Romo

Work Experience

company logo

Vice President, Contact Center for North America at

The Travel Corporation

May 2024 - Present

company logo

Head of North American Contact Center at

The Travel Corporation

March 2022 - May 2024

company logo

Director of Contact Center Management at

The Travel Corporation

November 2018 - March 2022

company logo

Senior Call Center Manager at

Trafalgar Travel

July 2005 - November 2018

company logo

Contact Center Manager at

Contiki

January 2002 - June 2005

company logo

Documentation Specialist at

Contiki

January 1998 - December 2001

Logos provided by Logo.dev

Frequently Asked Questions about Monica Romo

What is Monica Romo email address?

Monica Romo's primary email address is **********@ttc.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Monica Romo work for?

Monica Romo is a Vice President, Contact Center for North America at The Travel Corporation, a company specializing in Passenger transportation arrangement.

How can I directly contact Monica Romo?

To contact Monica Romo directly, you can use the email address **********@ttc.com. Complete contact information is available upon registration with Muraena.

Who is Monica Romo?

Monica Romo is an accomplished Vice President specializing in contact center management within the passenger transportation industry. With over two decades of experience, she has held various leadership roles, demonstrating her expertise in call center development and customer relationship management. Monica's career trajectory showcases her commitment to optimizing contact center operations, which has significantly enhanced customer service experiences. Her tenure at The Travel Corporation reflects her ability to lead teams effectively and implement strategic initiatives. Beyond her professional achievements, she is passionate about process improvement and workforce management. Monica's diverse background in both management and operational roles makes her a valuable asset in any organization. She is known for her innovative approach and dedication to fostering a positive work environment.

Monica`s contact details

mail

**********@ttc.com

Colleagues

avatar
Oleg Kravets

Chief Analytics Officer

avatar
Shannon Guihan

Chief Sustainability Officer & Head of TreadRight

avatar
Guy Young

Chief Engagement Officer

avatar
Teresa Richardson

Managing Director

avatar
Duncan Robertson

Chief Digital Officer (CDO)

avatar
Josh Hepp

Vice President, National Accounts

avatar
Melissa Dasilva

Interim CEO, TTC Tour Brands

avatar
Julius Stecker

Vice President of Groups North America

View Contact details (it's free)
Request Profile Removal