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Monica Romo
Monica Romo
Vice President, Contact Center for North America | The Travel Corporation
Corona, California, United States
Monica Romo
Summary
Monica Romo is an accomplished Vice President specializing in contact center management within the passenger transportation industry. With over two decades of experience, she has held various leadership roles, demonstrating her expertise in call center development and customer relationship management. Monica's career trajectory showcases her commitment to optimizing contact center operations, which has significantly enhanced customer service experiences. Her tenure at The Travel Corporation reflects her ability to lead teams effectively and implement strategic initiatives. Beyond her professional achievements, she is passionate about process improvement and workforce management. Monica's diverse background in both management and operational roles makes her a valuable asset in any organization. She is known for her innovative approach and dedication to fostering a positive work environment.
Monica Romo
Work Experience
Vice President, Contact Center for North America at
The Travel Corporation
May 2024 - Present
Head of North American Contact Center at
The Travel Corporation
March 2022 - May 2024
Director of Contact Center Management at
The Travel Corporation
November 2018 - March 2022
Senior Call Center Manager at
Trafalgar Travel
July 2005 - November 2018
Contact Center Manager at
Contiki
January 2002 - June 2005
Documentation Specialist at
Contiki
January 1998 - December 2001
Frequently Asked Questions about Monica Romo
What is Monica Romo email address?
Monica Romo's primary email address is **********@ttc.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Monica Romo work for?
Monica Romo is a Vice President, Contact Center for North America at The Travel Corporation, a company specializing in Passenger transportation arrangement.
How can I directly contact Monica Romo?
To contact Monica Romo directly, you can use the email address **********@ttc.com. Complete contact information is available upon registration with Muraena.
Who is Monica Romo?
Monica Romo is an accomplished Vice President specializing in contact center management within the passenger transportation industry. With over two decades of experience, she has held various leadership roles, demonstrating her expertise in call center development and customer relationship management. Monica's career trajectory showcases her commitment to optimizing contact center operations, which has significantly enhanced customer service experiences. Her tenure at The Travel Corporation reflects her ability to lead teams effectively and implement strategic initiatives. Beyond her professional achievements, she is passionate about process improvement and workforce management. Monica's diverse background in both management and operational roles makes her a valuable asset in any organization. She is known for her innovative approach and dedication to fostering a positive work environment.
Monica`s contact details
**********@ttc.com
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