What company does Monique Ardell Goodger work for?

Monique Ardell Goodger is a Vice President, Voice of the Client Program at BNY Pershing, a company specializing in Functions related to depository banking.

Where Monique Ardell Goodger graduated from?

Monique Ardell Goodger holds a degree in Survey Methodology from University of Maryland.

Who is Monique Ardell Goodger?

Monique Ardell Goodger is a seasoned professional in the field of client experience management, currently serving as Vice President at BNY Mellon | Pershing. With a strong educational background in survey methodology and psychology, she specializes in analyzing customer feedback to drive improvements in service delivery. Her expertise encompasses a wide range of skills including data analysis, project management, and strategic planning, making her a valuable asset in any organization focused on enhancing client satisfaction. Monique has a proven track record of managing complex survey projects and delivering actionable insights through qualitative and quantitative research methodologies. She is well-versed in using advanced tools like Qualtrics and Clarabridge to derive meaningful conclusions from data. Beyond her technical skills, Monique is recognized for her excellent communication abilities and leadership experience, having successfully led teams in various capacities throughout her career. Her passion for continuous improvement and client advocacy sets her apart in the scientific research and development sector.