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Nancy Vesey Scott

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Nancy Vesey Scott

Vice President, Client Success BFSI portfolio

United States

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Nancy Vesey Scott

Summary

Nancy Vesey Scott is a seasoned Vice President of Client Success at TTEC, with over 25 years of experience in the customer experience industry. She has a strong background in account management and business development, particularly within the Banking Financial Services and Insurance verticals. Nancy is known for her ability to drive operational efficiency and improve customer satisfaction through innovative strategies and technologies. Her career at TTEC has seen her evolve through various roles, showcasing her adaptability and commitment to excellence in client services. She is passionate about staying ahead of customer demands and is a trusted advisor to Fortune 500 clients. Nancy's expertise includes Six Sigma process improvement and contract negotiations, which have been pivotal in her leadership roles. Outside of her professional life, she enjoys mentoring others in the industry and sharing best practices for customer engagement. Her educational background includes an MBA with an emphasis in Human Resources from Webster University and a Bachelor’s degree in Business from The College of New Jersey.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Organisational experience

Corporate Experience

Nancy Vesey Scott

Work Experience

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Vice President, Client Success BFSI portfolio at

TTEC Holdings, Inc.

September 2007 - Present

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VP Operations at

TTEC Holdings, Inc.

April 2004 - September 2007

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Executive Director - Implementation and Process Improvement at

TTEC Holdings, Inc.

July 2001 - January 2004

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Account Management at

TTEC Holdings, Inc.

May 1999 - July 2001

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Training and Quality Manager at

Sprint

April 1994 - May 1999

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Nancy Vesey Scott

Education

Webster University, Mba

January 1996 - January 1999

The College of New Jersey, Bs Business

January 1989 - January 1993

Frequently Asked Questions about Nancy Vesey Scott

What is Nancy Vesey Scott email address?

Nancy Vesey Scott's primary email address is *****************@ttec.com. To view the full verified email and additional contact details, sign up for free with Muraena.

Where Nancy Vesey Scott graduated from?

Nancy Vesey Scott holds a degree in Emphasis In Human Resources from Webster University.

How can I directly contact Nancy Vesey Scott?

To contact Nancy Vesey Scott directly, you can use the email address *****************@ttec.com. Complete contact information is available upon registration with Muraena.

Who is Nancy Vesey Scott?

Nancy Vesey Scott is a seasoned Vice President of Client Success at TTEC, with over 25 years of experience in the customer experience industry. She has a strong background in account management and business development, particularly within the Banking Financial Services and Insurance verticals. Nancy is known for her ability to drive operational efficiency and improve customer satisfaction through innovative strategies and technologies. Her career at TTEC has seen her evolve through various roles, showcasing her adaptability and commitment to excellence in client services. She is passionate about staying ahead of customer demands and is a trusted advisor to Fortune 500 clients. Nancy's expertise includes Six Sigma process improvement and contract negotiations, which have been pivotal in her leadership roles. Outside of her professional life, she enjoys mentoring others in the industry and sharing best practices for customer engagement. Her educational background includes an MBA with an emphasis in Human Resources from Webster University and a Bachelor’s degree in Business from The College of New Jersey.

Nancy`s contact details

mail

*****************@ttec.com

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