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Nancy Vitello

Nancy Vitello

Vice President, Member Success | Inspirato

Denver, Colorado, United States

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Nancy Vitello

Summary

Nancy Vitello is a seasoned service leader with over 20 years of experience in customer success and engagement. Currently serving as Vice President of Member Success at Inspirato, she focuses on enhancing member experiences and driving retention through strategic planning and operational excellence. Nancy is a certified trainer in service culture, dedicated to developing future leaders within her organization. Her career spans various roles in the hospitality and retail sectors, where she has consistently demonstrated her ability to lead cross-functional teams and improve operational efficiencies. Known for her empathetic leadership style, she values transparency and vulnerability in her interactions. Nancy's passion for uplifting service standards is complemented by her expertise in analytics and customer relationship management. She has received multiple awards for her contributions to member satisfaction and retention.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Innovation

Organisational experience

Corporate Experience

Nancy Vitello

Work Experience

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Vice President, Member Success at

Inspirato

April 2023 - Present

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Senior Director, Member Care at

Inspirato

June 2022 - April 2023

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Director, Member Care at

Inspirato

November 2021 - June 2022

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Sr. Regional Manager, Care at

Inspirato

February 2021 - October 2021

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Manager | Talent Development at

Inspirato

March 2019 - February 2021

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Regional Sales Director | Northern California at

Inspirato

July 2018 - March 2019

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General Manager at

RH

November 2015 - July 2018

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Vice President Sales & Operations at

Grower's Organic

September 2014 - September 2015

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Area Manager at

BCBGMAXAZRIAGROUP

August 2012 - September 2014

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Operations Manager at

BCBGMAXAZRIAGROUP

June 2005 - March 2009

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Store Manager at

BCBGMAXAZRIAGROUP

February 2003 - May 2005

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Store Manager at

PUMA Group

January 2002 - February 2003

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Assistant Store Manager at

Tommy Hilfiger

August 2000 - January 2002

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Finance Specialist at

Merrill Lynch

June 1998 - August 2000

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Nancy Vitello

Education

Uplifting Service Leader Certification, Certified Trainer

January 2020

Colorado State University, Bachelor's Degree

Frequently Asked Questions about Nancy Vitello

What is Nancy Vitello email address?

Nancy Vitello's primary email address is ********@inspirato.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Nancy Vitello work for?

Nancy Vitello is a Vice President, Member Success at Inspirato, a company specializing in Traveler Accommodation.

Where Nancy Vitello graduated from?

Nancy Vitello holds a degree in Service Culture from Uplifting Service Leader Certification.

How can I directly contact Nancy Vitello?

To contact Nancy Vitello directly, you can use the email address ********@inspirato.com. Complete contact information is available upon registration with Muraena.

Who is Nancy Vitello?

Nancy Vitello is a seasoned service leader with over 20 years of experience in customer success and engagement. Currently serving as Vice President of Member Success at Inspirato, she focuses on enhancing member experiences and driving retention through strategic planning and operational excellence. Nancy is a certified trainer in service culture, dedicated to developing future leaders within her organization. Her career spans various roles in the hospitality and retail sectors, where she has consistently demonstrated her ability to lead cross-functional teams and improve operational efficiencies. Known for her empathetic leadership style, she values transparency and vulnerability in her interactions. Nancy's passion for uplifting service standards is complemented by her expertise in analytics and customer relationship management. She has received multiple awards for her contributions to member satisfaction and retention.

Nancy`s contact details

mail

********@inspirato.com

*********@ajax.systems

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