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Natalie Palmieri-Crosby
Natalie Palmieri-Crosby
SVP; Member Experience | Seattle Credit Union
Los Angeles, California, United States
Natalie Palmieri-Crosby
Summary
Natalie Palmieri-Crosby is a seasoned executive with over 30 years of experience in customer service and member experience management, particularly within the insurance and banking sectors. Currently serving as SVP of Member Experience at Seattle Credit Union, she has a proven track record of leading large-scale projects and optimizing operations through innovative technology solutions. Natalie's extensive background includes roles in contact center management, operations, and strategic planning, showcasing her versatility and expertise in driving customer satisfaction. She holds multiple advanced degrees, including an Executive MBA from Pepperdine University and a certification in Artificial Intelligence from MIT, reflecting her commitment to continuous learning. With a passion for enhancing the member experience, Natalie is known for her energetic approach and ability to navigate complex organizational challenges. Her leadership style emphasizes collaboration and empowerment, making her a respected figure in her field.
Natalie Palmieri-Crosby
Work Experience
SVP; Member Experience at
Seattle Credit Union
June 2023 - Present
Vice President, Member Services / Contact Centers at
Logic Federal Credit Union
March 2016 - December 2023
Vice President, Member Services & Member Experience at
University Credit Union
December 2015 - March 2016
Director; Member Experience at
Firefighters First Credit Union
January 2008 - August 2015
Senior Manager: Member & Provider Services at
American Specialty Health Incorporated
January 2007 - January 2008
Call Center Manager at
Premier America Credit Union
January 2000 - January 2007
Healthcare Manager; CA HMO at
Aetna Inc.
April 1994 - April 2000
Natalie Palmieri-Crosby
Education
University of Oxford, Business Global Programme (Cert)
Pepperdine Graziadio Business School, Executive Mba
Pepperdine University, Master Of Business Administration (Mba)
University of Oxford, Global Business Chain Analysis
Pepperdine Graziadio Business School, Masters Business Administration
MIT Professional Education, Certificate
University of California, Los Angeles, Management Sciences And Quantitative Methods
Frequently Asked Questions about Natalie Palmieri-Crosby
What is Natalie Palmieri-Crosby email address?
Natalie Palmieri-Crosby's primary email address is **************@seattlecu.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Natalie Palmieri-Crosby work for?
Natalie Palmieri-Crosby is a SVP; Member Experience at Seattle Credit Union, a company specializing in National commercial banks.
Where Natalie Palmieri-Crosby graduated from?
Natalie Palmieri-Crosby holds a degree in International Business from University of Oxford.
How can I directly contact Natalie Palmieri-Crosby?
To contact Natalie Palmieri-Crosby directly, you can use the email address **************@seattlecu.com. Complete contact information is available upon registration with Muraena.
Who is Natalie Palmieri-Crosby?
Natalie Palmieri-Crosby is a seasoned executive with over 30 years of experience in customer service and member experience management, particularly within the insurance and banking sectors. Currently serving as SVP of Member Experience at Seattle Credit Union, she has a proven track record of leading large-scale projects and optimizing operations through innovative technology solutions. Natalie's extensive background includes roles in contact center management, operations, and strategic planning, showcasing her versatility and expertise in driving customer satisfaction. She holds multiple advanced degrees, including an Executive MBA from Pepperdine University and a certification in Artificial Intelligence from MIT, reflecting her commitment to continuous learning. With a passion for enhancing the member experience, Natalie is known for her energetic approach and ability to navigate complex organizational challenges. Her leadership style emphasizes collaboration and empowerment, making her a respected figure in her field.
Natalie`s contact details
**************@seattlecu.com
*******@lafirecu.org
*******@lfcu.com
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