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Nathalie Lucero

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Nathalie Lucero

SVP, Operations | TeleVox Healthcare

Denver, Colorado, United States

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Nathalie Lucero

Summary

Nathalie Lucero is an accomplished Client Experience Leader with extensive expertise in operations and healthcare. With a career spanning over three decades, she has held senior leadership positions in various organizations, demonstrating a strong track record in managing client engagement and post-sales operations. Currently serving as SVP of Operations at Televox Healthcare, she is responsible for overseeing client operations teams and enhancing customer success management. Nathalie's background in the payment industry, particularly in chargeback processing and compliance, showcases her deep understanding of complex operational frameworks. Her commitment to workforce optimization and staff development reflects her dedication to continuous improvement in customer service. A strong advocate for strategic partnerships and process management, she has a unique ability to bridge the gap between technical solutions and client needs, making her a valuable asset in any organization she serves.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Consulting Experience

Nathalie Lucero

Work Experience

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SVP, Operations at

TeleVox Healthcare

April 2020 - Present

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Senior Vice President Operations at

West Corporation

January 2019 - March 2020

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Vice President, Operations at

TSYS

March 2012 - December 2018

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Director Operations at

Transfirst

September 2008 - March 2012

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Director Compliance at

Transfirst

July 2005 - September 2008

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Operations at

Transfirst

February 1996 - July 2005

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Operations at

Boulder Bankcard Processing

January 1992 - February 1996

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Nathalie Lucero

Education

Duluth Central HIgh School, Diploma

January 1987 - January 1990

Frequently Asked Questions about Nathalie Lucero

What is Nathalie Lucero email address?

Nathalie Lucero's primary email address is *********@televox.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Nathalie Lucero work for?

Nathalie Lucero is a SVP, Operations at TeleVox Healthcare.

Where Nathalie Lucero graduated from?

Nathalie Lucero holds a degree in from Duluth Central HIgh School.

How can I directly contact Nathalie Lucero?

To contact Nathalie Lucero directly, you can use the email address *********@televox.com. Complete contact information is available upon registration with Muraena.

Who is Nathalie Lucero?

Nathalie Lucero is an accomplished Client Experience Leader with extensive expertise in operations and healthcare. With a career spanning over three decades, she has held senior leadership positions in various organizations, demonstrating a strong track record in managing client engagement and post-sales operations. Currently serving as SVP of Operations at Televox Healthcare, she is responsible for overseeing client operations teams and enhancing customer success management. Nathalie's background in the payment industry, particularly in chargeback processing and compliance, showcases her deep understanding of complex operational frameworks. Her commitment to workforce optimization and staff development reflects her dedication to continuous improvement in customer service. A strong advocate for strategic partnerships and process management, she has a unique ability to bridge the gap between technical solutions and client needs, making her a valuable asset in any organization she serves.

Nathalie`s contact details

mail

*********@televox.com

***************@intrado.com

*******@transfirst.com

Colleagues

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Chuck Hayes

Vice President of Product Management

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Vijay Verma

Vice President of Product Strategy

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