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Neal Rideout

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Neal Rideout

General Partner - Branch Experience | Edward Jones

United States

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Neal Rideout

Summary

Neal Rideout is a seasoned Customer Experience and Marketing Executive with a robust track record in enhancing customer satisfaction and retention in the financial services sector. Currently serving as the General Partner for Branch Experience at Edward Jones, he previously held the SVP position at USAA, where he successfully launched an omni-channel customer experience organization. With over 25 years of experience, Neal has worked with industry giants like United Airlines, Motorola, and Bank of America, consistently driving growth through innovative marketing strategies and customer-centric approaches. His academic credentials include an MBA from the University of Chicago Booth School of Business, specializing in Marketing and Finance. Neal is passionate about creating inclusive environments that foster diversity and promote employee engagement, essential for achieving organizational goals. His leadership style is characterized by a commitment to continuous improvement and leveraging data-driven insights to inform strategic decisions.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Sustainability

Innovation

Organisational experience

Corporate Experience

Neal Rideout

Work Experience

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General Partner - Branch Experience at

Edward Jones

January 2023 - Present

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SVP - General Manager, P&C Distribution and Service at

USAA

March 2019 - January 2023

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Vice President - Auto Insurance Experience Officer at

USAA

February 2017 - March 2019

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Vice President - Marketing Client Management at

USAA

August 2015 - February 2017

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AVP - Client Marketing at

USAA

December 2012 - August 2015

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Vice President at

Red Ventures

March 2011 - November 2012

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Senior Vice President - Digital Marketing at

Bank of America

September 2008 - March 2011

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Client Marketing Leader (PayPal/eBay) at

GE Capital

June 2006 - September 2008

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Sr. Marketing Manager - SAM'S CLUB at

GE Capital

January 2004 - January 2006

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ECLP GE Mortgage Insurance Rotation at

Genworth Mortgage Insurance

January 2003 - January 2004

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ECLP ERC Rotation at

GE

January 2002 - January 2003

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ECLP Vendor Finance Rotation at

GE

January 2003 - January 2003

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Marketing Manager at

Motorola Mobility (a Lenovo Company)

January 1999 - January 2001

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Marketing Manager at

Ameritech

January 1996 - January 1999

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Advertising and Promotion at

United Airlines

January 1994 - January 1995

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Neal Rideout

Education

University of Chicago Booth School of Business, Master Of Business Administration - Mba

January 1999 - January 2001

Illinois Benedictine college, Bachelor Of Arts (B.A.)

January 1992 - January 1995

University of Chicago Booth School of Business, Master Of Business Administration - Mba

Frequently Asked Questions about Neal Rideout

What is Neal Rideout email address?

Neal Rideout's primary email address is ************@corporate.ge.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Neal Rideout work for?

Neal Rideout is a General Partner - Branch Experience at Edward Jones, a company specializing in Tax return preparation services.

Where Neal Rideout graduated from?

Neal Rideout holds a degree in Marketing/Finance from University of Chicago Booth School of Business.

How can I directly contact Neal Rideout?

To contact Neal Rideout directly, you can use the email address ************@corporate.ge.com. Complete contact information is available upon registration with Muraena.

Who is Neal Rideout?

Neal Rideout is a seasoned Customer Experience and Marketing Executive with a robust track record in enhancing customer satisfaction and retention in the financial services sector. Currently serving as the General Partner for Branch Experience at Edward Jones, he previously held the SVP position at USAA, where he successfully launched an omni-channel customer experience organization. With over 25 years of experience, Neal has worked with industry giants like United Airlines, Motorola, and Bank of America, consistently driving growth through innovative marketing strategies and customer-centric approaches. His academic credentials include an MBA from the University of Chicago Booth School of Business, specializing in Marketing and Finance. Neal is passionate about creating inclusive environments that foster diversity and promote employee engagement, essential for achieving organizational goals. His leadership style is characterized by a commitment to continuous improvement and leveraging data-driven insights to inform strategic decisions.

Neal`s contact details

mail

************@corporate.ge.com

************@edwardjones.com

Colleagues

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Pat Dorcey

General Partner and Regional Leader at Edward Jones

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Suzan Mcdaniel

Chief Human Resources Officer

Kim Webb

General Partner

Stephanie Copley

Technical Architect

Melissa Boston

Vice President Business Development

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Bob Meeker

Financial Advisor

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Edward Shaffer

Chief Executive Officer

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David Watson

Executive Director

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Kevin Wartsbaugh

General Partner

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