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Neil Cook
Neil Cook
Vice President Global Services and Support | ServicePower
Toulon, Provence-Alpes-Côte d'Azur, France
Neil Cook
Summary
Neil Cook is a seasoned executive with a robust background in leading global professional services and support teams, currently serving as Vice President at ServicePower. With a career spanning over three decades, he has demonstrated expertise in account management, business development, and digital transformation across various industries including prepackaged software and computer services. His unique perspective stems from experience on both the customer and vendor sides, enabling him to effectively bridge gaps in service delivery. Neil is fluent in French, which complements his international experience in markets such as Europe and Asia Pacific. He has a proven track record in managing large-scale operations with significant P&L responsibilities, and is passionate about leveraging technology to enhance customer success. Neil's leadership style emphasizes coaching and mentoring, fostering a culture of continuous improvement within his teams. He holds a degree in Engineering from Duke University and has been involved in various roles that reflect his adaptability and commitment to professional growth.
Neil Cook
Work Experience
Vice President Global Services and Support at
ServicePower
September 2021 - Present
Consultant and business coach at
Self Employed
October 2020 - September 2021
Driving digital transformations to global field service organisations at
Servicemax, Inc.
November 2017 - September 2020
Director Field Service, Pitney Bowes Global Services, Europe & Asia Pacific at
Pitney Bowes
July 2015 - October 2017
Director Field Service Solution Support Group at
Pitney Bowes
June 2010 - June 2015
Repurposing paper communications through automation and digital workflows at
NIRVA SYSTEMS UK LTD
June 2008 - May 2010
“Paper to Glass” – Propelling paper archives digital and online at
EDM Group
January 2007 - May 2008
Powering digital document transformations through Professional Services at
Opus Trust Communications (trading as Adare SEC)
January 2005 - December 2006
Leading digital document transformations through Professional Services at
Lasercomedotechastron
March 2003 - June 2004
Driving digital transformations in high volume customer communications at
Lasercom
April 1994 - February 2003
Executive Assistant at
Organisation internationale de normalisation (ISO)
July 1991 - April 1994
Sales Representative at
Caterpillar, Inc.
November 1984 - March 1990
Neil Cook
Education
Duke University, Bsme
January 1981 - January 1984
La Chataigneraie - International School of Geneva, International Baccalaureate
January 1976 - January 1980
Frequently Asked Questions about Neil Cook
What is Neil Cook email address?
Neil Cook's primary email address is ******@servicepower.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Neil Cook work for?
Neil Cook is a Vice President Global Services and Support at ServicePower, a company specializing in Prepackaged software.
Where Neil Cook graduated from?
Neil Cook holds a degree in Engineering from Duke University.
How can I directly contact Neil Cook?
To contact Neil Cook directly, you can use the email address ******@servicepower.com. Complete contact information is available upon registration with Muraena.
Who is Neil Cook?
Neil Cook is a seasoned executive with a robust background in leading global professional services and support teams, currently serving as Vice President at ServicePower. With a career spanning over three decades, he has demonstrated expertise in account management, business development, and digital transformation across various industries including prepackaged software and computer services. His unique perspective stems from experience on both the customer and vendor sides, enabling him to effectively bridge gaps in service delivery. Neil is fluent in French, which complements his international experience in markets such as Europe and Asia Pacific. He has a proven track record in managing large-scale operations with significant P&L responsibilities, and is passionate about leveraging technology to enhance customer success. Neil's leadership style emphasizes coaching and mentoring, fostering a culture of continuous improvement within his teams. He holds a degree in Engineering from Duke University and has been involved in various roles that reflect his adaptability and commitment to professional growth.
Neil`s contact details
******@servicepower.com
*********@pitneybowes.com
*********@servicemax.com
Colleagues
Chief Financial Officer
Vice President of Customer & Servicer Success
Founder
Chief Solutions Officer
Vice President - Sales & Partnerships
SVP of Engineering
Chief Revenue Officer (CRO)