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Neil Cook

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Neil Cook

Vice President Global Services and Support | ServicePower

Toulon, Provence-Alpes-Côte d'Azur, France

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Neil Cook

Summary

Neil Cook is a seasoned executive with a robust background in leading global professional services and support teams, currently serving as Vice President at ServicePower. With a career spanning over three decades, he has demonstrated expertise in account management, business development, and digital transformation across various industries including prepackaged software and computer services. His unique perspective stems from experience on both the customer and vendor sides, enabling him to effectively bridge gaps in service delivery. Neil is fluent in French, which complements his international experience in markets such as Europe and Asia Pacific. He has a proven track record in managing large-scale operations with significant P&L responsibilities, and is passionate about leveraging technology to enhance customer success. Neil's leadership style emphasizes coaching and mentoring, fostering a culture of continuous improvement within his teams. He holds a degree in Engineering from Duke University and has been involved in various roles that reflect his adaptability and commitment to professional growth.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Neil Cook

Work Experience

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Vice President Global Services and Support at

ServicePower

September 2021 - Present

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Consultant and business coach at

Self Employed

October 2020 - September 2021

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Driving digital transformations to global field service organisations at

Servicemax, Inc.

November 2017 - September 2020

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Director Field Service, Pitney Bowes Global Services, Europe & Asia Pacific at

Pitney Bowes

July 2015 - October 2017

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Director Field Service Solution Support Group at

Pitney Bowes

June 2010 - June 2015

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Repurposing paper communications through automation and digital workflows at

NIRVA SYSTEMS UK LTD

June 2008 - May 2010

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“Paper to Glass” – Propelling paper archives digital and online at

EDM Group

January 2007 - May 2008

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Powering digital document transformations through Professional Services at

Opus Trust Communications (trading as Adare SEC)

January 2005 - December 2006

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Leading digital document transformations through Professional Services at

Lasercomedotechastron

March 2003 - June 2004

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Driving digital transformations in high volume customer communications at

Lasercom

April 1994 - February 2003

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Executive Assistant at

Organisation internationale de normalisation (ISO)

July 1991 - April 1994

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Sales Representative at

Caterpillar, Inc.

November 1984 - March 1990

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Neil Cook

Education

Duke University, Bsme

January 1981 - January 1984

La Chataigneraie - International School of Geneva, International Baccalaureate

January 1976 - January 1980

Frequently Asked Questions about Neil Cook

What is Neil Cook email address?

Neil Cook's primary email address is ******@servicepower.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Neil Cook work for?

Neil Cook is a Vice President Global Services and Support at ServicePower, a company specializing in Prepackaged software.

Where Neil Cook graduated from?

Neil Cook holds a degree in Engineering from Duke University.

How can I directly contact Neil Cook?

To contact Neil Cook directly, you can use the email address ******@servicepower.com. Complete contact information is available upon registration with Muraena.

Who is Neil Cook?

Neil Cook is a seasoned executive with a robust background in leading global professional services and support teams, currently serving as Vice President at ServicePower. With a career spanning over three decades, he has demonstrated expertise in account management, business development, and digital transformation across various industries including prepackaged software and computer services. His unique perspective stems from experience on both the customer and vendor sides, enabling him to effectively bridge gaps in service delivery. Neil is fluent in French, which complements his international experience in markets such as Europe and Asia Pacific. He has a proven track record in managing large-scale operations with significant P&L responsibilities, and is passionate about leveraging technology to enhance customer success. Neil's leadership style emphasizes coaching and mentoring, fostering a culture of continuous improvement within his teams. He holds a degree in Engineering from Duke University and has been involved in various roles that reflect his adaptability and commitment to professional growth.

Neil`s contact details

mail

******@servicepower.com

*********@pitneybowes.com

*********@servicemax.com

Colleagues

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Sam Sippl

Chief Financial Officer

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Liza Solley

Vice President of Customer & Servicer Success

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Brad Hawkins

Chief Solutions Officer

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Jay Janger

Vice President - Sales & Partnerships

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Ajay Chadha

SVP of Engineering

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Marc Sprecher

Chief Revenue Officer (CRO)

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