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Nick Chang
Nick Chang
Vice President, Customer Experience | ZEDEDA
San Jose, California, United States
Nick Chang
Summary
Nick Chang is a dynamic and visionary executive specializing in customer success within the SaaS and IoT sectors. With a robust background in agile project management, he has successfully navigated roles in both early-stage startups and Fortune 500 companies. Nick's expertise spans across various domains including AI, big data, and cloud computing, enabling him to drive customer advocacy and enhance business growth. He has a proven track record in developing strategies that increase customer lifetime value and retention. Nick is also recognized as a thought leader, having received several awards for his contributions to the IT industry. His leadership style emphasizes empowerment and cross-functional collaboration, ensuring that customer experiences are at the forefront of business operations. He is passionate about mentoring and fostering talent in the tech industry, making him a respected figure among peers and aspiring professionals alike. Outside of work, Nick is committed to organizational change management and is actively involved in initiatives that promote diversity in technology.
Nick Chang
Work Experience
Vice President, Customer Experience at
ZEDEDA
April 2024 - Present
Vice President, Global Customer Success at
Aryaka
November 2022 - April 2024
Global Head, Network Security Customer Success at
Palo Alto Networks
September 2021 - December 2022
Global Head, HPE GreenLake Customer Success at
Hewlett Packard Enterprise
June 2020 - October 2021
Chief Customer Officer at
Bluedata Inc Acquired By Hp Enterprise
November 2017 - June 2020
VP, Global Customer Success and Analytics Practice at
Hitachi Insight Group
October 2014 - November 2017
Sr. Director, Global Services - Professional and Managed Services at
Hitachi Vantara
January 2011 - October 2014
Director, Solution Mgmt and GTM strategy - Fujitsu Global Alliance at
NetApp
May 2010 - December 2010
Global Practice Director - Data Center Transformation Practice, NetApp Global Services at
NetApp
April 2007 - May 2010
Global Business Development Manager at
Sun Microsystems
October 2006 - March 2007
Global Business Development Manager at
Sun Microsystems
December 2005 - October 2006
Data Management Practice Manager, Sun Professional Services at
Sun Microsystems
May 1997 - November 2005
Business Development Manager / Technical Consultant, Professional Services at
Hewlett Packard
February 1992 - May 1997
Pre-sales consultant at
Comware Ecuador
January 1990 - May 1992
Nick Chang
Education
Latino Board Leadership Academy, Certification
January 2017 - January 2017
Tuck Executive Education at Dartmouth, Leadership And Strategic Impact
January 2015 - January 2015
Escuela Superior Politécnica del Litoral, Master's Degree
January 1985 - January 1991
Frequently Asked Questions about Nick Chang
What is Nick Chang email address?
Nick Chang's primary email address is **********@paloaltonetworks.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Nick Chang work for?
Nick Chang is a Vice President, Customer Experience at ZEDEDA, a company specializing in Custom computer programming services.
Where Nick Chang graduated from?
Nick Chang holds a degree in Board Member For Non-Profit Organizations from Latino Board Leadership Academy.
How can I directly contact Nick Chang?
To contact Nick Chang directly, you can use the email address **********@paloaltonetworks.com. Complete contact information is available upon registration with Muraena.
Who is Nick Chang?
Nick Chang is a dynamic and visionary executive specializing in customer success within the SaaS and IoT sectors. With a robust background in agile project management, he has successfully navigated roles in both early-stage startups and Fortune 500 companies. Nick's expertise spans across various domains including AI, big data, and cloud computing, enabling him to drive customer advocacy and enhance business growth. He has a proven track record in developing strategies that increase customer lifetime value and retention. Nick is also recognized as a thought leader, having received several awards for his contributions to the IT industry. His leadership style emphasizes empowerment and cross-functional collaboration, ensuring that customer experiences are at the forefront of business operations. He is passionate about mentoring and fostering talent in the tech industry, making him a respected figure among peers and aspiring professionals alike. Outside of work, Nick is committed to organizational change management and is actively involved in initiatives that promote diversity in technology.
Nick`s contact details
**********@paloaltonetworks.com
******@bluedata.com
**********@aryaka.com
****@zededa.com
Colleagues
VP of Engineering & Support
Board Member
Advisor
Managing Director, Cloud Engineering
Member
Board Member
Chief System Architect
Field CTO and VP, Product Management
Vice President of Product
Interim CEO