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Nick Chang

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Nick Chang

Vice President, Customer Experience | ZEDEDA

San Jose, California, United States

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Nick Chang

Summary

Nick Chang is a dynamic and visionary executive specializing in customer success within the SaaS and IoT sectors. With a robust background in agile project management, he has successfully navigated roles in both early-stage startups and Fortune 500 companies. Nick's expertise spans across various domains including AI, big data, and cloud computing, enabling him to drive customer advocacy and enhance business growth. He has a proven track record in developing strategies that increase customer lifetime value and retention. Nick is also recognized as a thought leader, having received several awards for his contributions to the IT industry. His leadership style emphasizes empowerment and cross-functional collaboration, ensuring that customer experiences are at the forefront of business operations. He is passionate about mentoring and fostering talent in the tech industry, making him a respected figure among peers and aspiring professionals alike. Outside of work, Nick is committed to organizational change management and is actively involved in initiatives that promote diversity in technology.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Startup Experience

Nick Chang

Work Experience

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Vice President, Customer Experience at

ZEDEDA

April 2024 - Present

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Vice President, Global Customer Success at

Aryaka

November 2022 - April 2024

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Global Head, Network Security Customer Success at

Palo Alto Networks

September 2021 - December 2022

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Global Head, HPE GreenLake Customer Success at

Hewlett Packard Enterprise

June 2020 - October 2021

💼

Chief Customer Officer at

Bluedata Inc Acquired By Hp Enterprise

November 2017 - June 2020

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VP, Global Customer Success and Analytics Practice at

Hitachi Insight Group

October 2014 - November 2017

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Sr. Director, Global Services - Professional and Managed Services at

Hitachi Vantara

January 2011 - October 2014

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Director, Solution Mgmt and GTM strategy - Fujitsu Global Alliance at

NetApp

May 2010 - December 2010

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Global Practice Director - Data Center Transformation Practice, NetApp Global Services at

NetApp

April 2007 - May 2010

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Global Business Development Manager at

Sun Microsystems

October 2006 - March 2007

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Global Business Development Manager at

Sun Microsystems

December 2005 - October 2006

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Data Management Practice Manager, Sun Professional Services at

Sun Microsystems

May 1997 - November 2005

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Business Development Manager / Technical Consultant, Professional Services at

Hewlett Packard

February 1992 - May 1997

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Pre-sales consultant at

Comware Ecuador

January 1990 - May 1992

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Nick Chang

Education

Latino Board Leadership Academy, Certification

January 2017 - January 2017

Tuck Executive Education at Dartmouth, Leadership And Strategic Impact

January 2015 - January 2015

Escuela Superior Politécnica del Litoral, Master's Degree

January 1985 - January 1991

Frequently Asked Questions about Nick Chang

What is Nick Chang email address?

Nick Chang's primary email address is **********@paloaltonetworks.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Nick Chang work for?

Nick Chang is a Vice President, Customer Experience at ZEDEDA, a company specializing in Custom computer programming services.

Where Nick Chang graduated from?

Nick Chang holds a degree in Board Member For Non-Profit Organizations from Latino Board Leadership Academy.

How can I directly contact Nick Chang?

To contact Nick Chang directly, you can use the email address **********@paloaltonetworks.com. Complete contact information is available upon registration with Muraena.

Who is Nick Chang?

Nick Chang is a dynamic and visionary executive specializing in customer success within the SaaS and IoT sectors. With a robust background in agile project management, he has successfully navigated roles in both early-stage startups and Fortune 500 companies. Nick's expertise spans across various domains including AI, big data, and cloud computing, enabling him to drive customer advocacy and enhance business growth. He has a proven track record in developing strategies that increase customer lifetime value and retention. Nick is also recognized as a thought leader, having received several awards for his contributions to the IT industry. His leadership style emphasizes empowerment and cross-functional collaboration, ensuring that customer experiences are at the forefront of business operations. He is passionate about mentoring and fostering talent in the tech industry, making him a respected figure among peers and aspiring professionals alike. Outside of work, Nick is committed to organizational change management and is actively involved in initiatives that promote diversity in technology.

Nick`s contact details

mail

**********@paloaltonetworks.com

******@bluedata.com

**********@aryaka.com

****@zededa.com

Colleagues

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Padraig Stapleton

VP of Engineering & Support

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Steve Mullaney

Board Member

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Prosenjit Pal

Managing Director, Cloud Engineering

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Juan Muldoon

Board Member

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Donald Becker

Chief System Architect

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Raghushankar Vatte

Field CTO and VP, Product Management

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Eva Feng

Vice President of Product

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Dave Withers

Interim CEO

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