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Nick Francis

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Nick Francis

Co-founder & CEO | Help Scout

Boulder, Colorado, United States

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Nick Francis

Summary

Nick Francis is a dynamic entrepreneur and the Co-founder & CEO of Help Scout, a company that specializes in custom computer programming services. With a passion for building impactful products for small businesses, he has been leading Help Scout for over a decade, demonstrating his commitment to both business success and social responsibility. Nick's entrepreneurial journey began at the age of 15, and he thrives on stepping outside his comfort zone to learn and grow. He is particularly interested in remote work, diversity, equity, and inclusion (DEI), and rethinking capitalism in a way that balances profit with purpose. Residing in Boulder, Colorado, Nick values the relationships he has built with his team and is dedicated to making a positive difference in the community. He believes that a company's true potential is realized when it benefits all stakeholders, including customers, employees, and the environment. Outside of work, he prefers direct communication via email rather than LinkedIn messages.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Emerging Technologies

Leadership Development

Sustainability

Innovation

Organisational experience

Startup Experience

Corporate Experience

Nick Francis

Work Experience

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Co-founder & CEO at

Help Scout

January 2011 - Present

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Owner at

Neat Services

September 2005 - March 2011

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Nick Francis

Education

Middle Tennessee State University, Bs

January 2001 - January 2004

Franklin Road Academy

January 1992 - January 2001

Frequently Asked Questions about Nick Francis

What is Nick Francis email address?

Nick Francis's primary email address is ****@helpscout.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Nick Francis work for?

Nick Francis is a Co-founder & CEO at Help Scout, a company specializing in Custom computer programming services.

Where Nick Francis graduated from?

Nick Francis holds a degree in Music Business, Marketing from Middle Tennessee State University.

How can I directly contact Nick Francis?

To contact Nick Francis directly, you can use the email address ****@helpscout.com. Complete contact information is available upon registration with Muraena.

Who is Nick Francis?

Nick Francis is a dynamic entrepreneur and the Co-founder & CEO of Help Scout, a company that specializes in custom computer programming services. With a passion for building impactful products for small businesses, he has been leading Help Scout for over a decade, demonstrating his commitment to both business success and social responsibility. Nick's entrepreneurial journey began at the age of 15, and he thrives on stepping outside his comfort zone to learn and grow. He is particularly interested in remote work, diversity, equity, and inclusion (DEI), and rethinking capitalism in a way that balances profit with purpose. Residing in Boulder, Colorado, Nick values the relationships he has built with his team and is dedicated to making a positive difference in the community. He believes that a company's true potential is realized when it benefits all stakeholders, including customers, employees, and the environment. Outside of work, he prefers direct communication via email rather than LinkedIn messages.

Nick`s contact details

mail

****@helpscout.com

************@brightwurks.com

************@helpscout.net

Colleagues

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Kristen Bryant Smith

VP of Marketing

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Denny Swindle

Co-Founder & CTO

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Jenny Rush

Vice President, Finance and Controller

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Jared Mcdaniel

Co-Founder, Director of Product Design

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