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Nikki Briggs
Nikki Briggs
Chief Customer Officer | Scaled Agile, Inc.
United States
Nikki Briggs
Summary
Nikki Briggs is a seasoned Chief Customer Officer at Scaled Agile, Inc., with over 20 years of expertise in operations, technical support, and customer success across various industries, including machinery and business consulting. With a strong foundation in engineering and a Master's in Business Administration specializing in Marketing Strategy, she has successfully led teams in global customer engagement and sales enablement initiatives. Nikki is passionate about customer delight and has a proven track record in driving customer satisfaction through innovative service delivery models. Her leadership experience extends to executive roles where she has shaped company strategies and fostered cross-functional collaboration. Beyond her professional achievements, she actively contributes to industry discussions on the importance of continuous professional growth for leaders. Her insights have been featured in notable publications, reflecting her commitment to thought leadership in customer success and operational excellence.
Nikki Briggs
Work Experience
Chief Customer Officer at
Scaled Agile, Inc.
February 2023 - Present
Vice President, Customer Success at
Scaled Agile, Inc.
August 2021 - February 2023
Director, Customer Success at
Scaled Agile, Inc.
July 2019 - August 2021
Director, PMO North America & Director, Global Customer Services at
Vaisala Oyj
March 2016 - June 2019
Head of Global Customer Services at
Vaisala Oyj
April 2014 - June 2019
Head of North America Services at
Vaisala Oyj
December 2011 - March 2014
Product Manager - Thunderstorm Systems & Data at
Vaisala Oyj
April 2008 - December 2011
Product Sales Mgr at
Parker Aerospace
August 2004 - April 2008
Instrumentation Sales Engineer at
Parker Hannifin
July 2000 - August 2004
Nikki Briggs
Education
University of Arizona, Eller College of Management, Master Of Business Administration (Mba)
January 2005 - January 2007
Cleveland State University, Bachelors Of Science
January 1996 - January 2000
Frequently Asked Questions about Nikki Briggs
What is Nikki Briggs email address?
Nikki Briggs's primary email address is ************@scaledagile.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Nikki Briggs work for?
Nikki Briggs is a Chief Customer Officer at Scaled Agile, Inc., a company specializing in Business consulting, nec.
Where Nikki Briggs graduated from?
Nikki Briggs holds a degree in Marketing Strategy from University of Arizona, Eller College of Management.
How can I directly contact Nikki Briggs?
To contact Nikki Briggs directly, you can use the email address ************@scaledagile.com. Complete contact information is available upon registration with Muraena.
Who is Nikki Briggs?
Nikki Briggs is a seasoned Chief Customer Officer at Scaled Agile, Inc., with over 20 years of expertise in operations, technical support, and customer success across various industries, including machinery and business consulting. With a strong foundation in engineering and a Master's in Business Administration specializing in Marketing Strategy, she has successfully led teams in global customer engagement and sales enablement initiatives. Nikki is passionate about customer delight and has a proven track record in driving customer satisfaction through innovative service delivery models. Her leadership experience extends to executive roles where she has shaped company strategies and fostered cross-functional collaboration. Beyond her professional achievements, she actively contributes to industry discussions on the importance of continuous professional growth for leaders. Her insights have been featured in notable publications, reflecting her commitment to thought leadership in customer success and operational excellence.
Nikki`s contact details
************@scaledagile.com
*************@vaisala.com
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