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Nikki D'ambrosio

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Nikki D'ambrosio

Director Customer Success MEA | KnowBe4

South Africa

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Nikki D'ambrosio

Summary

Nikki D'ambrosio is a seasoned professional in customer success and project management, currently serving as the Director of Customer Success for MEA at KnowBe4. With a strong educational background in Information Systems from the University of Cape Town, Nikki has cultivated a wealth of experience in leading high-performing teams and managing strategic accounts. Her expertise spans across various domains including digital marketing, agile methodologies, and user experience, enabling her to translate complex strategies into actionable deliverables. Passionate about delivering exceptional customer experiences, she has a proven track record of exceeding objectives in hyper-growth, international settings. Nikki's leadership journey reflects a commitment to continuous improvement and innovation, making her a valuable asset in any organization. Outside of work, she enjoys exploring new technologies and trends that enhance customer engagement.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Organisational experience

Corporate Experience

Nikki D'ambrosio

Work Experience

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Director Customer Success MEA at

KnowBe4

April 2024 - Present

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VP of International Customer Relations at

KnowBe4

January 2022 - Present

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VP of Customer Success - Africa at

KnowBe4

March 2018 - January 2022

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Head of projects and operations at

KnowBe4 Africa

December 2016 - March 2018

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Head of Project Management at

NEW MEDIA LABS (PTY) LTD

July 2014 - December 2016

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Head of Project Management at

Precedent

March 2002 - May 2014

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Nikki D'ambrosio

Education

University of Cape Town, Bachelor Of Commerce

January 1997 - January 2001

scrum course

scrum course

Frequently Asked Questions about Nikki D'ambrosio

What is Nikki D'ambrosio email address?

Nikki D'ambrosio's primary email address is ******@knowbe4.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Nikki D'ambrosio work for?

Nikki D'ambrosio is a Director Customer Success MEA at KnowBe4, a company specializing in Computer Systems Design & Related Services.

Where Nikki D'ambrosio graduated from?

Nikki D'ambrosio holds a degree in Information Systems from University of Cape Town.

How can I directly contact Nikki D'ambrosio?

To contact Nikki D'ambrosio directly, you can use the email address ******@knowbe4.com. Complete contact information is available upon registration with Muraena.

Who is Nikki D'ambrosio?

Nikki D'ambrosio is a seasoned professional in customer success and project management, currently serving as the Director of Customer Success for MEA at KnowBe4. With a strong educational background in Information Systems from the University of Cape Town, Nikki has cultivated a wealth of experience in leading high-performing teams and managing strategic accounts. Her expertise spans across various domains including digital marketing, agile methodologies, and user experience, enabling her to translate complex strategies into actionable deliverables. Passionate about delivering exceptional customer experiences, she has a proven track record of exceeding objectives in hyper-growth, international settings. Nikki's leadership journey reflects a commitment to continuous improvement and innovation, making her a valuable asset in any organization. Outside of work, she enjoys exploring new technologies and trends that enhance customer engagement.

Nikki`s contact details

mail

******@knowbe4.com

Colleagues

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Paras Nigam

Vice President, Data Science & Engineering

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Steve Lake

SVP OKR Management

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Alan P

VP, Revenue Operations

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Alanna Rubin

Vice President Business Applications

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Prashant Pai

Executive Vice President, Global Head of Alliances and Business Development

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Ani Banerjee

Chief Human Resources Officer

Ashley Nelson

VP Product Support

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Ashley Widmer

Project Coordinator to SVP of SMB & Mid-Market Sales at KnowBe4

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Sacp Steve Valtin Lssyb

VP of Processes & Programs, Revenue Operations

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Kirsten Esposito

VP Global Chanel Sales

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