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Nikki Marsh

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Nikki Marsh

Non Executive Director | Nest pensions

United Kingdom

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Nikki Marsh

Summary

Nikki Marsh is a seasoned Non-Executive Director and Executive Coach with over 30 years of experience in customer-centric leadership, particularly in the Financial Services and Public Sector. She has a proven track record in digital transformation, marketing strategy, and enhancing customer experiences across various organizations. Currently, she serves on the boards of Nest Corporation and Penrith Building Society, where she champions consumer duty initiatives. Nikki is passionate about mutuals and purpose-led organizations, actively seeking to further her impact in the non-executive director space. Her extensive background includes senior roles at Leeds Building Society, where she drove significant cultural and operational changes. Beyond her professional roles, Nikki is committed to coaching and mentoring, helping leaders optimize their performance and business outcomes. She is an advocate for embedding customer centricity into organizations and has a deep understanding of the challenges faced by executives today.

General

Generalist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Sustainability

Organisational experience

Corporate Experience

Non-Profit Experience

Nikki Marsh

Work Experience

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Non Executive Director at

Nest pensions

June 2023 - Present

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Non Executive Director at

Penrith Building Society

March 2023 - Present

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Director at

Shine 55 Coaching And Consulting

February 2023 - Present

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Chief Brand & Marketing Officer at

Leeds Building Society

April 2021 - January 2023

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Chief Digital Officer (CDO) at

Leeds Building Society

January 2019 - April 2021

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Director of Customer & Digital at

Leeds Building Society

January 2016 - December 2018

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Director of Communications & Digital at

Leeds Building Society

January 2015 - December 2015

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Head of Marketing & E-Commerce at

Leeds Building Society

January 2013 - December 2014

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Head of Digital Services at

Department For Work and Pensions

September 2011 - December 2012

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Deputy Director - Customer Planning & Management at

PDCS

May 2006 - August 2011

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Head of Account Management at

Creative Convergence

January 2002 - January 2006

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Head of Assistance Marketing at

CPP

January 2002 - January 2006

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Direct Marketing Manager at

The Marketing Store

January 1997 - January 1999

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Account Manager at

IMA

January 1990 - January 1995

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Nikki Marsh

Education

Frequently Asked Questions about Nikki Marsh

What is Nikki Marsh email address?

Nikki Marsh's primary email address is ***********@nestpensions.org.uk. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Nikki Marsh work for?

Nikki Marsh is a Non Executive Director at Nest pensions, a company specializing in Functions related to depository banking.

Where Nikki Marsh graduated from?

Nikki Marsh holds a degree in Bachelor Of Arts from Leeds Beckett University.

How can I directly contact Nikki Marsh?

To contact Nikki Marsh directly, you can use the email address ***********@nestpensions.org.uk. Complete contact information is available upon registration with Muraena.

Who is Nikki Marsh?

Nikki Marsh is a seasoned Non-Executive Director and Executive Coach with over 30 years of experience in customer-centric leadership, particularly in the Financial Services and Public Sector. She has a proven track record in digital transformation, marketing strategy, and enhancing customer experiences across various organizations. Currently, she serves on the boards of Nest Corporation and Penrith Building Society, where she champions consumer duty initiatives. Nikki is passionate about mutuals and purpose-led organizations, actively seeking to further her impact in the non-executive director space. Her extensive background includes senior roles at Leeds Building Society, where she drove significant cultural and operational changes. Beyond her professional roles, Nikki is committed to coaching and mentoring, helping leaders optimize their performance and business outcomes. She is an advocate for embedding customer centricity into organizations and has a deep understanding of the challenges faced by executives today.

Nikki`s contact details

mail

***********@nestpensions.org.uk

***********@penrithbuildingsociety.co.uk

******@leedsbuildingsociety.co.uk

Colleagues

Nilopar Uddin

Member Board of Trustees

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Franklin Wang

President - CEO

Bhavesh Patel

Chief of Staff /Governance and Reporting Manager

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Dan Davis

Non-Executive Committee Member - Audit & Risk Committee

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Elizabeth Fernando

Chief Investment Officer

Richard Lockwood

Independent Non Exec Director

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Ian Cornelius

Interim Chief Executive Officer

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James Buckley

Directorate Delivery Manager (Chief of Staff)

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Will Sandbrook

Executive Director, NEST Insight Unit

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Paul Todd

Chief Operating Officer

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