What company does Nilesh Chhajed work for?

Nilesh Chhajed is a Vice President of Customer Success at Locus, a company specializing in Prepackaged software.

Where Nilesh Chhajed graduated from?

Nilesh Chhajed holds a degree in Business Administration And Management, General from Indian Institute of Management Ahmedabad.

Who is Nilesh Chhajed?

Nilesh Chhajed is a seasoned Customer Success Leader with over 18 years of experience, predominantly in the SaaS industry. He has a proven track record of building and leading Customer Success teams, driving growth through innovative strategies, and enhancing customer satisfaction. Nilesh has successfully navigated challenges in various sectors, including health insurance and logistics, achieving impressive metrics such as a 2x growth in revenue and a churn rate significantly lower than industry standards. He is also the co-founder of Propel CS, a consultancy aimed at helping B2B SaaS companies scale their Customer Success operations. Nilesh's entrepreneurial spirit is evident from his past ventures, including a start-up during his time at IIT Bombay. His approach to business and life is grounded in the philosophy of reciprocity, believing that the more one gives, the more one receives.