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Nina Mcclain
Nina Mcclain
Vice President Customer Care | Ingram Content Group
Murfreesboro, Tennessee, United States
Nina Mcclain
Summary
Nina Mcclain is a seasoned Vice President specializing in contact center optimization and BPO management. With over three decades of experience at Ingram Content, she has demonstrated exceptional skills in leadership development, operational excellence, and strategic thinking. Her role encompasses managing a large team and ensuring high levels of customer satisfaction through effective process improvement strategies. Nina is adept at budget management, consistently achieving savings while maintaining service quality. Her educational background in Organizational Leadership from Middle Tennessee State University underpins her approach to team building and talent management. Known for her problem-solving skills and ability to lead cross-functional teams, she is passionate about enhancing customer experiences and driving organizational success.
Nina Mcclain
Work Experience
Vice President Customer Care at
Ingram Content Group
October 1989 - Present
Nina Mcclain
Education
Middle Tennessee State University
January 1988 - January 1970
Middle Tennessee State University, Bachelors
Middle Tennessee State University, Bachelor Professional Studies
January 2016
Frequently Asked Questions about Nina Mcclain
What is Nina Mcclain email address?
Nina Mcclain's primary email address is ************@ingrambook.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Nina Mcclain work for?
Nina Mcclain is a Vice President Customer Care at Ingram Content Group, a company specializing in Miscellaneous publishing.
Where Nina Mcclain graduated from?
Nina Mcclain holds a degree in from Middle Tennessee State University.
How can I directly contact Nina Mcclain?
To contact Nina Mcclain directly, you can use the email address ************@ingrambook.com. Complete contact information is available upon registration with Muraena.
Who is Nina Mcclain?
Nina Mcclain is a seasoned Vice President specializing in contact center optimization and BPO management. With over three decades of experience at Ingram Content, she has demonstrated exceptional skills in leadership development, operational excellence, and strategic thinking. Her role encompasses managing a large team and ensuring high levels of customer satisfaction through effective process improvement strategies. Nina is adept at budget management, consistently achieving savings while maintaining service quality. Her educational background in Organizational Leadership from Middle Tennessee State University underpins her approach to team building and talent management. Known for her problem-solving skills and ability to lead cross-functional teams, she is passionate about enhancing customer experiences and driving organizational success.
Nina`s contact details
************@ingrambook.com
********@ingramcontent.com
Colleagues
Vice President Ingram Publisher Services
President and CEO
President And Chief Executive Officer
Board Member and Audit Chair
Vice President Operations
Chief Information Officer
VP, Shared Services
VP FP&A
Vice President Information Technology Services
Vice President and Controller