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Pam Kallay

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Pam Kallay

Vice President -Global Contact Centre Management | Assurant

United Kingdom

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Pam Kallay

Summary

Pam Kallay is a seasoned executive with over 24 years of expertise in global contact center management, specializing in the financial and telecommunications sectors. As Vice President at MasterCard, she has a proven track record of driving performance improvements and managing transformation programs through strategic leadership and strong client relationships. Fluent in four languages, Pam leverages her multicultural background to navigate complex operational environments effectively. Her extensive experience encompasses vendor management, business development, and governance, making her a well-rounded leader in her field. She is passionate about fostering team motivation and enhancing service delivery in high-pressure settings. With a solid educational foundation in Business and Finance from Staffordshire University, Pam continues to evolve as a dynamic force in the industry, committed to innovative solutions and stakeholder satisfaction.

General

Specialist

Technical Background

Leadership Experience

Long-Term Tenure

Professional interests

Leadership Development

Emerging Technologies

Innovation

Organisational experience

Corporate Experience

Pam Kallay

Work Experience

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Vice President -Global Contact Centre Management at

Mastercard

March 2017 - Present

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Vice President at

Mastercard

March 2017 - Present

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Business Leader | Global Contact Centre Management | Europe/Asia Pacific/MEA at

Mastercard

May 2014 - Present

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European Product Leader at

Mastercard

May 2011 - Present

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Head of Orange Outbound at

Lifestyle Services

January 2005 - Present

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Client Services Manager at

Assurant

January 2005 - Present

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Quality/CR Operations Manager at

LSG

February 2005 - January 2011

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Pam Kallay

Education

University Of Staffordshire

January 1992 - January 1995

Frequently Asked Questions about Pam Kallay

What is Pam Kallay email address?

Pam Kallay's primary email address is **********@mastercard.com. To view the full verified email and additional contact details, sign up for free with Muraena.

What company does Pam Kallay work for?

Pam Kallay is a Vice President -Global Contact Centre Management at Assurant, a company specializing in Agencies, Brokerages, & Other Insurance Related Activities.

Where Pam Kallay graduated from?

Pam Kallay holds a degree in Business And Finance from University Of Staffordshire.

How can I directly contact Pam Kallay?

To contact Pam Kallay directly, you can use the email address **********@mastercard.com. Complete contact information is available upon registration with Muraena.

Who is Pam Kallay?

Pam Kallay is a seasoned executive with over 24 years of expertise in global contact center management, specializing in the financial and telecommunications sectors. As Vice President at MasterCard, she has a proven track record of driving performance improvements and managing transformation programs through strategic leadership and strong client relationships. Fluent in four languages, Pam leverages her multicultural background to navigate complex operational environments effectively. Her extensive experience encompasses vendor management, business development, and governance, making her a well-rounded leader in her field. She is passionate about fostering team motivation and enhancing service delivery in high-pressure settings. With a solid educational foundation in Business and Finance from Staffordshire University, Pam continues to evolve as a dynamic force in the industry, committed to innovative solutions and stakeholder satisfaction.

Pam`s contact details

mail

**********@mastercard.com

**********@assurant.com

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