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Pamela Smith
Pamela Smith
Vice President of Customer Success | Optima
Scottsdale, Arizona, United States
Pamela Smith
Summary
Pamela Smith is a seasoned professional in the field of Management Consulting, specializing in Customer Success and Client Engagement. With a robust background in overseeing customer satisfaction strategies, she has successfully led teams to enhance client experiences and drive retention. Her expertise spans across various domains including business process improvement, project management, and IT governance. Pamela has a proven track record of managing large-scale projects and implementing innovative solutions that align with organizational goals. She has held leadership roles in multiple organizations, demonstrating her ability to lead cross-functional teams effectively. An award-winning entrepreneur, she was recognized with the Nawbo Young Entrepreneur Award for her contributions to the industry. Pamela is passionate about leveraging technology to deliver exceptional service and drive value realization for clients. She holds a degree in Business Management from the University of Phoenix and continues to be an influential figure in her field.
Pamela Smith
Work Experience
Vice President of Customer Success at
Optima
February 2024 - Present
Application Managed Services Director at
Optima
June 2022 - February 2024
OTC Service Delivery Manager at
Optima
August 2020 - May 2022
Senior Project Manager at
Optima
January 2017 - August 2020
Senior IT Consultant / Project Executive at
Independent IT Consultant
February 2014 - February 2017
Executive Director of Strategic Business Delivery (IT) at
Arizona Department of Education
May 2011 - September 2013
Senior Project Manager Consultant at
Independent Program Management Consultant
June 2007 - October 2012
Pamela Smith
Education
January 2003 - January 2008
Frequently Asked Questions about Pamela Smith
What is Pamela Smith email address?
Pamela Smith's primary email address is ******@optimaecm.com. To view the full verified email and additional contact details, sign up for free with Muraena.
What company does Pamela Smith work for?
Pamela Smith is a Vice President of Customer Success at Optima, a company specializing in Prepackaged software.
Where Pamela Smith graduated from?
Pamela Smith holds a degree in Business - Management from University of Phoenix.
How can I directly contact Pamela Smith?
To contact Pamela Smith directly, you can use the email address ******@optimaecm.com. Complete contact information is available upon registration with Muraena.
Who is Pamela Smith?
Pamela Smith is a seasoned professional in the field of Management Consulting, specializing in Customer Success and Client Engagement. With a robust background in overseeing customer satisfaction strategies, she has successfully led teams to enhance client experiences and drive retention. Her expertise spans across various domains including business process improvement, project management, and IT governance. Pamela has a proven track record of managing large-scale projects and implementing innovative solutions that align with organizational goals. She has held leadership roles in multiple organizations, demonstrating her ability to lead cross-functional teams effectively. An award-winning entrepreneur, she was recognized with the Nawbo Young Entrepreneur Award for her contributions to the industry. Pamela is passionate about leveraging technology to deliver exceptional service and drive value realization for clients. She holds a degree in Business Management from the University of Phoenix and continues to be an influential figure in her field.
Pamela`s contact details
******@optimaecm.com
Colleagues
Chief Operating Officer
Chief Executive Officer
Chief Innovation Officer